Nairobi
Diani
Watamu
Malindi
NAD
Chat with us in Triply
Open the chat from your Triply dashboard and a person on our team picks it up. Stuck during sign-up? Select Contact support on any step.
The infrastructure travel runs on
Triply connects the businesses that run travel, the travelers they serve, and the partners that plug in, on one set of rails.
- Trusted by 6,000+ travel businesses
- 50,000+ bookings processed
- Operating since 2021
Trusted by some of the biggest travel companies.
The platform
Four things, one account.
Sales, bookings, payments and treasury built to work together, so the booking and the money never live in two systems.
Four products, one account
Get paid in any currency, hold and convert it in one balance, quote and invoice without leaving Triply, and book flights and hotels at your own margin. The money you collect is already where you pay from.
Payments
Get paid in any currency and see every payment against its booking.
-
Collect from travelers and partners in their currency, then settle in yours.
Learn more about Multicurrency Collections
Treasury
Hold, convert and pay out across markets from one balance.
-
Hold a balance in every currency you trade in, side by side in one account.
Learn more about Multicurrency Wallets
Workflow automation
Quote, invoice and pay suppliers without leaving Triply.
-
Keep every enquiry, traveler and booking in one record your whole team can see.
Learn more about Sales hub
Marketplace
Book flights, hotels and packages at your own margin.
-
Search, book and issue flights for your clients, and pay from your Triply wallet.
Learn more about Triply Flights
50,000+ bookings paid safely through Triply.
Card payments run on PCI DSS Level 1 infrastructure, payouts can wait for a second approver, and every payment is matched to its booking.
See how we keep money safe
Covered by
- 6,000+Travel businesses run their money on Triply
- 30+Payment corridors
- 16Markets we operate in
- Level 1PCI DSS, audited every year
Businesses we serve
Built for every business that moves travelers and money.
Travel agents, tour operators, DMCs, OTAs, bedbanks, airlines, hotels and lodges run on Triply. Pick yours to see which product does each job.
From the first enquiry to the last supplier payment.
-
Bring leads from your reservation form, your spreadsheets and your team into one pipeline. See who owns each one, what was quoted and what has been paid.
See Sales hub
-
Build the quote day by day, add your markup once and send it by email, WhatsApp or SMS. The client sees one price, never your margin.
See AI Powered Itineraries
-
The invoice carries the plan: a deposit, then up to 12 instalments on the dates you set. The client pays from one link, and you see what is paid and what is left.
See Invoices
-
The booking’s bill lists every supplier item with its due date, and you pay each one from a wallet, by mobile money or by bank.
See Bills
-
The quote’s pricing step shows the net cost, your markup and the margin, and the booking’s tracker keeps what you quoted beside what you owe suppliers.
See Triply Packages
Sell rooms, get paid and pay suppliers in one place.
-
Charge the card Booking.com, Agoda or Expedia sends from your browser, into the wallet you pick. The log keeps every charge, declined ones too, with who took it.
See Virtual Terminal
-
Send the agent a payment link for what they owe. It is billed to them, and it reads Unpaid, Paid, Expired or Closed, so you know where it stands.
See Payment Links
-
The invoice carries the plan: deposit, then instalments, paid from one link that shows what is paid and what is left.
See Invoices -
Pick a vendor, see what you owe them, and pay from the wallet the money came into, to their bank account, their mobile money or their Triply wallet.
See Payouts
Reach 6,000+ travel agencies and tour operators on Triply.
How Triply works for hotels and lodges
Take mobile money, cards and bank transfers.
-
Share a checkout link for the trip to WhatsApp, email or social. It offers card, mobile money and bank transfer, and the traveler picks.
See Checkout Links
-
One QR code identifies your business, works for every customer and every amount, and opens your own checkout when scanned.
See Scan to Pay
-
Travel agencies on Triply pick Triply Pay beside the other ways to pay, and the money moves from their wallet. No card details to type and nothing to transfer by hand.
See Triply Pay
-
Each payment lands in the wallet for its currency, named by what it came through. Find any one by type, date, wallet, status or amount, across every link and code.
See Multicurrency Collections
Reach 6,000+ travel agencies and tour operators on Triply.
How Triply works for OTAs and bedbanks
Collect in shillings. Hold it in dollars.
-
A checkout link takes card, mobile money and bank transfer in KES, and every payment on it shows who paid, how and how much.
See Checkout Links -
The money lands in a wallet for its currency, with no local account to open. Wallets come in KES, USD, EUR and GBP, and more on request.
See Multicurrency Wallets
-
A wallet settles to your own payout account on a schedule or early, and suppliers are paid from the same balance.
See Payouts
Reach 6,000+ travel agencies and tour operators on Triply.
How Triply works for airlines
Triply Business
Bring the full booking onto one account.
Everything a travel business runs on, in one account. Sales, bookings, payments, and FX, built to work together.
Payments and collections
Get paid by travelers and trade partners, in any channel.
Multicurrency CollectionsCollect payments globally and manage them in one place
Checkout LinksOne checkout link for the entire group
Payment LinksRequest the right amount from the right customer
Virtual TerminalCollect payments from OTA virtual cards
Scan to PayMake every surface a payment point
Inter Wallet TransfersMove money instantly between Triply accounts
Triply PayPay partner booking platforms straight from your wallet
Workflow automation
Run the business, not the spreadsheet.
Marketplace
Book supply at contracted rates, settle from the same balance.
Wallets, cards and payouts
Hold, convert and move money across markets.
Trusted with travel money across borders
Certified, in the press, and recommended by the travel businesses that run on Triply.
PCI DSS Level 1, audited annually
“I issued the ticket while we were still on the call. It felt like magic.”Augustine Nzungu Run Wild Tours and Safaris
“It is simply a phenomenal switch.”Sospeter Kung’u Eliteways Travel and Safaris
Travel booking platform Triply unveils growth strategy, opens in a new tab
Triply Offers a One-Stop Shop Solution for Travel Agencies, opens in a new tab
“I would definitely recommend the Triply virtual card.”Muthoni Gathitu Thinkk Travels
“Instant access to funds for me is key.”Beverlyn Imali African Hartebeest Safari
Compliant for every customer and traveler record
Operating in 16 markets on two continents.
Open your account in the market you’re based in, and get paid by travelers from anywhere in their own currency.
Markets we operate in
Kenya
Uganda
Tanzania
Rwanda
Zambia
Malawi
South Africa
Botswana
Mozambique
Zimbabwe
Mauritius
Comoros
India
Egypt
Morocco
Ethiopia
Open your Triply account in three steps.
Sign up, verify your business for your market, and send your first payment link from the same account.
- 1 Create your account Sign up with your work email and your business name.
- 2 Verify your business Upload your registration and tourism licence for your market.
- 3 Get paid Send your first payment link and collect in the currency your client pays in.
In their own words
Travel businesses on what changed when their business moved to Triply.
-
The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call. It felt like magic.
Augustine NzunguCEO, Run Wild Tours and Safaris -
Runs 9:34 It is simply a phenomenal switch.
Sospeter Kung’uEliteways Travel and Safaris
-
“At Unique World Destinations International, we pride ourselves on working with partners who help us deliver seamless and efficient experiences to our clients. Triply.co has proven to be an invaluable all-in-one platform for our travel operations - from flight bookings and quotations to receiving payments and currency conversions. What sets Triply.co apart is not just the range of services they offer, but the efficiency and user-friendliness of their system. The ability to generate secure payment links and receive client payments on the same day has been a game changer for us. Compared to traditional bank transfers, which would take up to two working days, Triply.co has significantly streamlined our financial processes. Additionally, the support team deserves special recognition. Nessy and Antony, in particular, have gone above and beyond, providing prompt and professional assistance - even beyond normal working hours when necessary. Their dedication, friendliness, and customer-first approach make Triply.co a trusted partner in our day-to-day operations. We highly recommend Triply.co to any business in the travel industry looking for a reliable, efficient, and supportive platform to manage bookings and payments.”
Unique World Destinations Internationaluniqueworlddestinations.com
-
Runs 6:49 I would definitely recommend the Triply virtual card.
Muthoni GathituThinkk Travels
-
“Triply's been a game-changer for me. I can accept credit card payments from all over the world, and the money is credited to my bank account really fast, unlike other merchants. Their customer service is top-notch: always responsive, friendly, and helpful. Highly recommend Triply to anyone looking for a reliable payment solution.”
Wild Buds Safariswildbudsafaris.com
-
Runs 6:20 Instant access to funds for me is key.
Beverlyn ImaliDirector, African Hartebeest Safari
-
“We chose Triply for its fast transaction times, and it has consistently delivered on that promise, with funds hitting our account within an hour. This has been a huge benefit for our business. While the platform is generally very smooth, we did encounter a small issue with a specific type of payment that was not processing correctly. We contacted Nessy and she was phenomenal. And she was knowledgeable and worked with us diligently to resolve the problem in a timely manner. Her proactive communication and dedication to finding a solution is very reassuring. The platform is reliable, and it's a huge plus to know that if an issue does arise, their support team is quick to respond and incredibly helpful.”
Plentiful AdventuresPlentiful Adventures Limitedplentifuladventures.com
-
“The payment system offered by Triply has been a game changer, to instantly receiving funds, converting for immediate use has made our operations runs smoothly. Highly recommended”
Rosolo Safarisrosolosafaris.co.ke
-
“Triply is truly a game-changer! One of its standout features is the seamless currency conversion — you can easily receive funds in your preferred currency without hassle. The website itself is user-friendly, smooth, and overall superb. Highly recommend Triply for anyone looking for a trustworthy and efficient platform.”
Stephen NdaviKenya Safari Bookingskenyasafaribookings.com
-
“The Triply platform allows you to access urgent card payments in real time, with the option to settle withdrawals to the bank within a few hours, or to withdraw to MPESA. With a GDS integrated, we can now upsell international flights, adding more value as a one-stop shop to our safarigoers.”
Blends of Africablendsofafrica.com
-
“Triply's payment link collection truly streamlines our operations, allowing for instant payment receipt globally and immediate redirection to your account. I'm keen to discover more of its features as we pivot.”
William LigamiTulivu Africa
Support
Get answers in minutes, not weeks.
Our team helps you set up your account and answers your questions by chat, WhatsApp, email or phone.
Message us on WhatsApp
Talk to our support team from the app you already use with your clients.
Send messageMore ways to reach us
- Help centreGuides and answers Visit
- Emailinquiries@triply.co Email
- Phone+254 709 006 000 Call
- Phone+254 748 666 444 Call
Support hours
Monday to Friday, 8am to 9pm
Weekends and public holidays, 9am to 5pm
Bring your whole travel business onto one account.
Collect in your client’s currency, pay suppliers by bank or mobile money and see every payment against its booking. Join 6,000+ travel businesses already on Triply.
About Triply
Driving travel technology worldwide
One place to quote, book, get paid and pay suppliers, built for how travel actually sells and settles. 6,000+ travel businesses run on it today, across 16 markets.
Triply, in numbers
- 2021
- Founded
- 6,000+
- Travel businesses
- 16
- Markets
Our story
Infrastructure for the whole journey.
Triply started as a tool for one corner of travel and grew into the infrastructure beneath the whole industry. Today 6,000+ travel businesses across 16 markets run on Triply, and the same rails now carry the travelers they serve and the partners building on top.
Triply
- Triply BusinessSell, book, and get paid
- Triply TravelSee, pay, and travel
- Triply PartnersPlug in and reach travel businesses
The road so far
From a rentals tool to the travel commerce infrastructure.
-
2021
-
2022
-
2023
-
2024
-
2025
-
Today
6,000+ travel businesses run on Triply.
Now reaching their travelers and partners too.
See who it’s for
Mission and vision
01Mission
To be the backbone of every travel business in Africa, giving travel agencies and tour operators the technology, payments, and supplier connections they need to run better, grow faster, and compete with anyone in the world.
02Vision
An Africa where travel is one of the continent’s most powerful economic forces, moving people, money, and opportunity across borders as freely as anywhere in the world.
Our values
Empathy, control and belonging.
Three values behind how we build Triply, and how we work with each other and with the businesses that run on it.
Empathy
We start from the agent’s side of the desk: the late booking, the client still on the call, the supplier waiting to be paid. If we would not want it on a busy day, we do not ship it.
Control
Every payment, booking and approval is visible and in our customers’ hands: who signed it off, where the money went, and what is left to collect.
Belonging
Triply is a home for everyone who moves travel across Africa: our team, the businesses that run on us, and the partners who build alongside us.
The people building Triply.
Engineering, product, design, operations, sales and finance, all in Westlands, Nairobi.
50-200 people
Peter Wachira
Chief Executive Officer
Bady Okita
VP, Product & Technology
Samuel Mwendwa
VP, Finance & Treasury
Veronicah Mungai
Head of Operations
Inez Mugure
Head of Product
Steve Suchi
Head of Growth
Stacy Ojwang
Head of People and Culture
Charles Odhiambo
Head of Investor Finance
Darren Oyoo
Commercial Lead
Susan Wakahu
Marketing Lead
Gift Mburu
Payment Operations Lead
Gladwell Kinyanjui
Developer Platform & Reliability Lead
Alphonse Kiprop
Travel & Systems Engineering Lead
Felix Kariuki
Mobile / Android Engineer & Interim Tech Lead
Willard Shikami
Product Design Lead
Wendy Akute
Customer Support Lead
Outhan Vugusu
Architecture & Integrations Engineer
Lawrence Muvaka
Backend / Payments Engineer
Oscar Otieno
Frontend / Financial Product Engineer
Rawlins Hamisi
Frontend Generalist Engineer
Roy Kimemia
Frontend Product Engineer
Melissa Kobia
Senior iOS Engineer
Ezekiel Irungu
Mobile / Flutter Engineer
Wycliff Kamau
Mobile / iOS Steward
Cynthia Njuguna
Customer Support Engineer
Susan Odhiambo
Quality Enablement / SDET
Sharon Chepkirui
Product Engineer
Andrew Mwibanda
Sales Manager
Caren Chepngetich
Risk and Compliance Manager
Isaac Macharia
Executive Assistant to the CEO
Tracy Rono
People & Culture Administrator
Lydiah Waweru
Account Executive
Stig Mutuku
Onboarding Specialist
Judith Madimwa
Travel Operations Executive
Paul Omondi
Account Manager
Faith Muthendu
Key Account Executive
Josephine Mwangi
Key Account Executive
Valarie Adoli
Account Manager
Mtalii Njagi
Key Account Executive
Loreen Opiyo
Key Account Executive
Barbra Kungu
Account Executive
Mary Kinya
Sales Development Representative
Purity Nderitu
Retention Manager
Joshua Maina
Finance Executive
Brian Wanjohi
Payment Operations Officer
Vivian Waithaka
Social Media Manager
Brian Mutwiri
Creative Photographer
Timon Faraja
Graphic Designer
James Waweru
Procurement Assistant
Leah Kimama
Customer Support Executive
Brian Rotich
Customer Support Executive
Ready to build with us?
What you build here moves real money for 6,000+ travel businesses across 16 markets. Join the team in Westlands, Nairobi, building the rails travel money runs on.
Compliance
Regulated where we operate
TriplyCertified
Payment Card Industry Data Security Standard
PCI DSS Level 1
The highest level of payment card security certification. Audited annually.
TriplyRegistered
Data controller and processor
ODPC
Registered data controller and processor under Kenya’s Data Protection Act.
TriplyCompliant
General Data Protection Regulation
GDPR
Compliant for every customer and traveler record we hold.
Backed by leading investors
See how Triply works for your business
Why Triply
Built for travel, not adapted for it.
Generic payment platforms don't know what a deposit is, or why a booking has two payments six weeks apart. Triply was built around how travel actually sells and settles.
- 6,000+ travel businesses
- 16 markets served
Payment plan
Total USD 12,800.00
Paid so far USD 3,840.00
Balance USD 8,960.00
Payment schedule
1 of 3 payments made Deposit Paid
USD 3,840.00
Paid on 25 Jun 2026 30% of total
Instalment 2 Due now
USD 4,480.00
Due on 10 Jul 2026 35% of total
Final instalment Upcoming
USD 4,480.00
Due on 25 Jul 2026 35% of total
A payments-only platform, or Triply?
Both take the payment. Only one knows which booking it belongs to, and what happens to the money next.
| A payments-only platform | Triply | |
|---|---|---|
| The deposit and the balance | Two unrelated charges to the same card, six weeks apart. | One invoice with a deposit and up to 12 instalments, each shown as paid, due or upcoming. |
| The quote | Not its job. The quote lives in a document somewhere else. | Built day by day, marked up once and sent by email, WhatsApp or SMS from the account that takes the payment. |
| The supplier | Paid from your bank, with no booking behind the transfer. | A bill for the trip, each supplier paid separately, with the vendor's own invoice number as the reference. |
| The margin | Worked out later, from two reports and a spreadsheet. | What you quoted, what you owe suppliers and the margin between them, on the booking. |
One account, four jobs.
Sales, bookings, payments and treasury built to work together, so the booking and the money never live in two systems.
-
Payments
Getting money in, by card, mobile money and bank transfer.
-
Workflow automation
Running the business, from enquiry to supplier bill.
-
Marketplace
Buying supply at contracted rates.
-
Treasury
Holding and moving money across currencies.
Built for how Africa pays.
The rails your travelers and suppliers already use, in the currencies you already hold.
-
Mobile money next to cards
Every checkout offers card, mobile money and bank transfer, and a QR code takes walk-in payments at the counter.
-
Mobile money payouts
Pay a guide or a driver by mobile money where that is how people are paid. Triply shows the recipient's name from the number before you send.
-
Six currencies, held as they came in
KES, USD, EUR, GBP, UGX and TZS, each in its own wallet, with the rate shown before you convert.
-
Across borders
More than 30 African corridors, for the agent abroad who owes you and the supplier next door you owe.
Money that moved while the call was still on.
Three travel businesses, three things that used to take days and now do not.
-
The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call. It felt like magic.
Augustine NzunguCEO, Run Wild Tours and Safaris
-
Under 3 hours
Money sent from Spain landed in under three hours, and the suppliers were paid the same afternoon.
SospeterEliteways
-
Paid on a Sunday night
A booking came in on a Sunday night with every bank closed. The currency conversion went through anyway.
KelvinKendarita
Frequently asked questions
Who is Triply for?
Travel agents, tour operators, OTAs, DMCs, airlines, hotels and lodges. Businesses we serve has a page for each.
How do I open an account?
Three steps: your details, your business details with a director's ID check, then the onboarding fee. Your email gets a one-time code; there is no password to set.
Can I keep my bank?
Yes. Each wallet settles to your own bank or mobile money account, in your verified business name, on a schedule or whenever you choose.
What does it cost?
Triply is priced by plan. The pricing page shows each one, and its calculator shows what you'd receive on any payment.
See Triply on your own bookings.
Bring a trip you took a deposit on. We'll show you the plan, the supplier bill and the margin on one booking.
Partners
Reach the African travel market through Triply
Banks and payment networks on one side, travel suppliers on the other. Triply joins them up for every booking, so every payment you take rides on regulated infrastructure.
What the network gives you
Payments on one side, travel on the other.
Your Triply account connects you to both.
Payments and bankingTake payments and pay suppliers across Africa.Collect by card, mobile money or bank transfer, hold money in multicurrency wallets, and pay out across 30+ payment corridors.See payments
Travel supplyBook flights and hotels without leaving Triply.Search, price and book from the marketplace, then put the flight or the room straight into your client’s quote.See the marketplace
One booking, end to end
Follow a booking through the network.
Each step runs on a different kind of partner. You see one screen.
Payment networks
Traveler pays
Card, mobile money or bank transfer, through a link, an invoice or your website.
Banking partners
Money lands in your wallet
It arrives in the wallet you pick, ready to spend or pay out.
Travel supply partners
You book the trip
Search, price and book flights and hotels inside Triply.
Payment networks
The supplier gets paid
From your wallet, a virtual card or a payout to their bank.
Partner with Triply
Reach travel businesses across Africa.
Plug into Triply once and reach the agencies, tour operators and DMCs that run their money and bookings on it.
- 6,000+
- travel businesses
- 16
- markets
- 30+
- payment corridors
- Banks and payment providersCarry collections, wallets and payouts for travel businesses.
- Travel suppliersPut flights, hotels and inventory in front of agents who book through Triply.
- Booking platformsOffer Triply Pay at checkout, so agents pay from their Triply wallet.
Banking and licensing partners
Who holds the money and under whose licence.
Payment networks
Card schemes, mobile money operators, local rails.
Technology partners
Integrations your customers care about.
See how Triply works for your business
Careers at Triply
The people building Triply
We’re building the rails travel money runs on, and we’re always glad to meet people who want to build it with us.
The work, in numbers
- 50-200
- Team size
- 6,000+
- Businesses served
- 16
- Markets
- 2021
- Building since
Our benefits
Building travel's rails since 2021.
The team sits in Westlands. What it ships clears in 16 markets, which is the part that makes the work interesting and the testing hard.
We're in the office 9 to 5, five days a week. We keep the perks short and real: we would rather name four things we actually do than pad them with table tennis.
-
Medical cover
For you and your immediate family, from your first day.
-
Competitive salary
The top of the local band, reviewed as you take on more.
-
Scope, not a slice
Whole problems on a platform that clears in 16 markets.
-
Kit that keeps up
The machine you need, and a budget for courses and conferences.
Moments at Triply. Built in Nairobi, live in 16 markets.
One team across engineering, product, commercial and operations, building the platform 6,000+ travel businesses use to quote, get paid and pay their suppliers.
Join our team. Build the future of travel.
No open roles right now
We’re not hiring for a specific role at the moment. If you’d like to work with us, introduce yourself and tell us which team you’d join. We’ll get back to you if we have a suitable role.
Teams we hire into
Or write to us at careers@triply.co.
From Booking to Payout.
One Platform.
Sell flights and hotels, build itineraries, invoice customers, collect payments, pay suppliers, issue virtual cards and deliver it all under your brand.
Hit your plan’s monthly transaction volume and the fee is waived.
Below $20,000 a month, every plan charges its monthly fee.
Credit unlocked at $50,000+ monthly transaction volume.
Included on every plan
Growth
Sell, invoice and get paid from one place as you start to scale
$99/ monthNo monthly fee
$200 one-off onboarding fee
Fee waived at
$20,000+
in monthly transaction volume
What you get
- Sales hub & workflow automation
- Approvals and permissions
- Basic reporting
Most popular
Edge
Automate sales workflows and connect your tools as your team grows
$150/ monthNo monthly fee
$200 one-off onboarding fee
Fee waived at
$50,000+
in monthly transaction volume
Everything in Growth, plus
- Core integrations
- Advanced reporting
- Priority support
Orbit
Connect your systems by API and run every branch in one place
$299/ monthNo monthly fee
Onboarding fee tailored to your volume
Fee waived at
$100,000+
in monthly transaction volume
Everything in Edge, plus
- API access
- Multiple branches or entities
- Full integrations
Signature
Your own branded travel platform, built and supported around you
Custom
Pricing and onboarding quoted for you
Fee waived at
Agreed with you
based on monthly transaction volume
Everything in Orbit, plus
- White-label branding
- Custom development
- Dedicated support
Every plan runs the whole trip.
Plans differ in automation, integrations and support. These six come with all four.
Flights & hotels marketplaceSearch and book flights and hotels for your clients.See flights and hotels
ItinerariesSend trips your clients read on their phone and accept.See itineraries
Invoices, payment & checkout linksBill clients and take card, mobile money and bank payments.See payment links
Supplier payoutsPay suppliers to their bank or mobile money from your wallet.See payouts
Multi-currency walletsHold KES, USD, EUR and GBP side by side.See wallets
Multi-currency virtual cardsIssue cards for supplier payments, funded from your wallet.See virtual cards
ItinerariesSend trips your clients read on their phone and accept.See itineraries
Invoices, payment & checkout linksBill clients and take card, mobile money and bank payments.See payment links
Supplier payoutsPay suppliers to their bank or mobile money from your wallet.See payouts
Multi-currency walletsHold KES, USD, EUR and GBP side by side.See wallets
Multi-currency virtual cardsIssue cards for supplier payments, funded from your wallet.See virtual cards
Live in three steps.
Sign up online in one sitting. Our Compliance team takes it from there.
Sarah
Code sentsarah@safadventures.com
Director verifiedID photo and selfie
Account liveApproved by Compliance
What travel businesses say.
“Triply's been a game-changer for me. I can accept credit card payments from all over the world, and the money is credited to my bank account really fast, unlike other merchants. Their customer service is top-notch: always responsive, friendly, and helpful. Highly recommend Triply to anyone looking for a reliable payment solution.”
Wild Buds Safariswildbudsafaris.com
“The payment system offered by Triply has been a game changer, to instantly receiving funds, converting for immediate use has made our operations runs smoothly. Highly recommended”
Rosolo Safarisrosolosafaris.co.ke
“We chose Triply for its fast transaction times, and it has consistently delivered on that promise, with funds hitting our account within an hour. This has been a huge benefit for our business. While the platform is generally very smooth, we did encounter a small issue with a specific type of payment that was not processing correctly. We contacted Nessy and she was phenomenal. And she was knowledgeable and worked with us diligently to resolve the problem in a timely manner. Her proactive communication and dedication to finding a solution is very reassuring. The platform is reliable, and it's a huge plus to know that if an issue does arise, their support team is quick to respond and incredibly helpful.”
Plentiful AdventuresPlentiful Adventures Limitedplentifuladventures.com
Trusted by some of the biggest travel companies.
Frequently asked questions
Pricing and fees
Are there setup or monthly fees?
Yes. There is a one-off onboarding fee and a monthly plan fee. Growth is $99 a month and Edge is $150, each with a $200 onboarding fee. Orbit is $299 a month with an onboarding fee tailored to your volume, and Signature is priced for you.
Can my monthly fee be waived?
Yes. Hit your plan’s monthly transaction volume and the monthly fee is waived: $20,000 on Growth, $50,000 on Edge and $100,000 on Orbit. Signature’s target is agreed with you.
Is the onboarding fee refundable?
No. The onboarding fee is a one-off payment and is non-refundable. You pay it at the last step of sign-up, and it starts your Compliance review.
Is the plan price all I pay?
The monthly fee and the one-off onboarding fee are the plan costs. If your volume drops below target, you can still request instant settlement for 1% of the settlement amount. Prices are in USD.
Volume and settlement
What counts as monthly transaction volume?
It is the total value collected via Triply over a rolling 30 days.
Is there a minimum volume?
No. You can start on any plan at any volume. Your volume only decides whether your monthly fee is waived and whether you keep instant settlement.
How does settlement work?
Every plan starts on instant settlement. If your volume falls below your plan’s target, you move to 3-day settlement and the monthly fee applies. Hit your target again and you’re back on instant settlement with the fee waived.
Can I still get paid out instantly if I’m below target?
Yes. Request instant settlement at any time for 1% of the settlement amount.
Plans and features
Which plan is right for me?
Choose by the features you need, not your volume. Growth covers the Sales hub, workflow automation, approvals and reporting. Edge adds integrations and priority support, Orbit adds API access and multiple branches, and Signature adds white-label branding and custom development.
What’s included on every plan?
The flights and hotels marketplace, itineraries, invoices, payment and checkout links, supplier payouts, multi-currency wallets and multi-currency virtual cards.
Can I change my plan later?
Yes. You can change your plan before you pay the onboarding fee. After that, ask your account manager or upgrade in Settings > Billing & plans. There’s no fee to change plans, and your account manager can guide you on which plan fits.
Credit
How do I unlock credit?
Reach $50,000 or more in monthly transaction volume and credit is unlocked on your account. You can use it to pay for flights and hotels on the Triply Marketplace. Your account manager can talk you through your credit limit and terms.
Which plans include credit?
Credit is unlocked by volume, not by plan. Any account that reaches $50,000 in monthly transaction volume qualifies.
Getting started
How do I sign up?
Choose a plan and select Start today. Sign-up takes three steps: your details, your business details, then the onboarding fee. You can do it all online in one sitting.
What do I need to have ready?
Your company registration number and website, your business type and estimated monthly volume, and a company director who can verify their identity. The director takes a photo of their government ID and a quick selfie.
How long does approval take?
Our Compliance team usually reviews your account within 24 to 48 hours of payment. We email you the outcome, and if we need anything else we’ll list exactly what to resubmit.
When can I start collecting payments?
As soon as you’re approved. Set up your business profile and branding, then send your first payment link. Add your settlement bank details to unlock transfers.
Support and demos
Can I see this on my actual numbers?
Yes. Book a demo and bring your last three months of collections. We’ll show you the right plan, when your monthly fee would be waived, and whether you’d unlock credit.
How quickly will someone get back to me?
We reply to demo requests within one working day, from a person on our team.
What if I get stuck during sign-up?
Select Contact support on any sign-up step and our team will help you finish.
Your volume, your price.
Hit your plan's monthly transaction volume and the fee is waived. Reach $50,000 and unlock credit. We'll show you where you'd land.
Developers
Build on Triply, with or without code.
Start with a link you send today. Paste one snippet to put Triply on your website. Connect your own systems by API when you outgrow both.
How it works
Four places to start.
Embed Triply on your site, share links with no code, connect by API, and see how it’s all kept secure.
Embed on your websiteOne snippet puts the inquiry form, Triply Pay or your packages on your own site, in your colours.Embed on your website
Links, no codeTriply Pay, payment, checkout and reservation form links you share wherever you talk to travelers.Links, no code
API accessConnect your own systems on Orbit and Signature, and run every branch in one place.API access
SecurityHow your team signs in, confirms payments and decides who can move money.Security
Links, no codeTriply Pay, payment, checkout and reservation form links you share wherever you talk to travelers.Links, no code
API accessConnect your own systems on Orbit and Signature, and run every branch in one place.API access
SecurityHow your team signs in, confirms payments and decides who can move money.Security
Benefits
Every way in ends in your account.
However a traveler reaches you, the request and the money arrive in the same place.
- A link you send
- Your website
- Your systems
- Partner platforms
Your Triply account
Sales hubTrip requests arrive as leadsWalletsPayments land in the wallet you pick
Customers
Shipped by travel businesses across Africa.
~/customers $ git log
commit 9f2c41a(run-wild)
Author: Augustine Nzungu, Run Wild Tours and Safaris
“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
commit 3b7e0d2(hartebeest)
Author: Beverlyn Imali, African Hartebeest Safari
“Instant access to funds for me is key.”
commit c51a8f9(eliteways)
Author: Sospeter Kung’u, Eliteways Travel and Safaris
“It is simply a phenomenal switch.”
commit 07d4be3(thinkk)
Author: Muthoni Gathitu, Thinkk Travels
“I would definitely recommend the Triply virtual card.”
“Triply's been a game-changer for me. I can accept credit card payments from all over the world, and the money is credited to my bank account really fast, unlike other merchants. Their customer service is top-notch: always responsive, friendly, and helpful. Highly recommend Triply to anyone looking for a reliable payment solution.”
Wild Buds Safariswildbudsafaris.com
“At Unique World Destinations International, we pride ourselves on working with partners who help us deliver seamless and efficient experiences to our clients. Triply.co has proven to be an invaluable all-in-one platform for our travel operations - from flight bookings and quotations to receiving payments and currency conversions. What sets Triply.co apart is not just the range of services they offer, but the efficiency and user-friendliness of their system. The ability to generate secure payment links and receive client payments on the same day has been a game changer for us. Compared to traditional bank transfers, which would take up to two working days, Triply.co has significantly streamlined our financial processes. Additionally, the support team deserves special recognition. Nessy and Antony, in particular, have gone above and beyond, providing prompt and professional assistance - even beyond normal working hours when necessary. Their dedication, friendliness, and customer-first approach make Triply.co a trusted partner in our day-to-day operations. We highly recommend Triply.co to any business in the travel industry looking for a reliable, efficient, and supportive platform to manage bookings and payments.”
Unique World Destinations Internationaluniqueworlddestinations.com
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel businesses ask before they build on Triply.
Do I need a developer?
No. Links need no code, and Triply writes the embed snippet for you to paste into your site. You only need developers to connect your own systems by API.
Where should I start?
With a link. Send it on WhatsApp or by email today, then embed Triply on your website when you want travelers to find it there.
Which plans include API access?
Orbit includes it, and Signature includes it or builds it to order. See API access.
Is there a public API reference?
Not on this site. Book a demo and tell us what you want to connect.
Where do enquiries and payments end up?
In your Triply account. Trip requests arrive as leads in your Sales hub, and payments land in your wallets.
How does Triply keep money safe?
Your team signs in without passwords, confirms payments with a PIN, a code or both, and can require sign-off per wallet. See security.
Start with a link today.
Open an account, or book a 20-minute demo and we’ll set up your first link and snippet with you.
Embed on your website
Take enquiries and payments on your own website.
Add Triply’s inquiry form, payments or packages to the site you already have. Choose the tools and your colours, copy one snippet, and paste it in. No developer needed.
horizonsafaris.co.ke
HORIZONSAFARISDestinationsPackagesContact
East Africa’s safari companyCurated safari experiences
How it works
Three steps in Triply, then paste.
Open Settings, then Integrations, and choose Embed on Website. Triply walks you through it and writes the code.
- 1Choose
An inline widget that sits in your page, or a floating button that hovers over it. Then the tools: the inquiry form, Triply Pay, your packages.
- 2Configure
Pick an accent colour from eight, or any hex code. For a floating button, choose where it sits.
- 3Copy the code
Add the snippet before the closing body tag of your site, save, and publish.
- data-mode
- Inline widget or floating button
- data-integrations
- The tools it carries
- data-theme
- Your accent colour
- data-position
- Where a floating button sits
Benefits
Your tools, on your site, in your colours.
Each tool opens the same experience your clients get from a Triply link, and everything it collects lands in your account.
Inquiry form
Travelers tell you where, when, who and the budget. It arrives as a lead in your Sales hub.
See Sales hubComplete your paymentFast, secure payment for your booking.
Triply PayVisaMobile moneyMastercardAmexBank
Triply Pay
Travelers pay you by card, mobile money or bank, and the money lands in your Triply wallets.
See Triply Pay
Packages
Your ready-made trips, with the days, what is included and the price per person.
See Triply PackagesUse cases
If your site takes custom code, it takes Triply.
The same snippet works on whichever builder you use.
- WordPress
- Wix
- Squarespace
- Shopify
- Custom HTML
- Any builder with custom code
- 1Copy the code snippet
- 2Open your website’s HTML file or template editor
- 3
Paste the code before the closing
</body>tag - 4Save and publish. The button appears on your site
Customers
In the source of travel businesses across Africa.
- <!-- hartebeest-safari -->
“Instant access to funds for me is key.”
Beverlyn ImaliAfrican Hartebeest Safari
- <!-- run-wild -->
“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
Augustine NzunguRun Wild Tours and Safaris
- <!-- thinkk-travels -->
“I would definitely recommend the Triply virtual card.”
Muthoni GathituThinkk Travels
- <!-- eliteways -->
“It is simply a phenomenal switch.”
Sospeter Kung’uEliteways Travel and Safaris
“Triply's been a game-changer for me. I can accept credit card payments from all over the world, and the money is credited to my bank account really fast, unlike other merchants. Their customer service is top-notch: always responsive, friendly, and helpful. Highly recommend Triply to anyone looking for a reliable payment solution.”
Wild Buds Safariswildbudsafaris.com
“We chose Triply for its fast transaction times, and it has consistently delivered on that promise, with funds hitting our account within an hour. This has been a huge benefit for our business. While the platform is generally very smooth, we did encounter a small issue with a specific type of payment that was not processing correctly. We contacted Nessy and she was phenomenal. And she was knowledgeable and worked with us diligently to resolve the problem in a timely manner. Her proactive communication and dedication to finding a solution is very reassuring. The platform is reliable, and it's a huge plus to know that if an issue does arise, their support team is quick to respond and incredibly helpful.”
Plentiful AdventuresPlentiful Adventures Limitedplentifuladventures.com
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel businesses ask before they add Triply to their website.
Do I need a developer?
No. Triply writes the snippet for you. Copy it, paste it into your website’s HTML or template editor before the closing body tag, and publish.
Which website builders does it work with?
WordPress, Wix, Squarespace, Shopify, custom HTML, and any website builder that lets you add custom code.
Can I put more than one tool on my site?
Yes. A floating button holds a menu, so it can carry the inquiry form, Triply Pay and your packages together. An inline widget shows one tool in the page.
Can I match it to my brand?
Yes. Pick one of eight accent colours or enter any hex code, and choose where a floating button sits: top, middle or bottom, on the left or the right.
Where do I find the snippet?
In Triply, open Settings, then Integrations, and choose Embed on Website. Three steps take you from choosing the tools to the code.
Where do enquiries and payments go?
Into your Triply account. Inquiry form answers arrive as leads in your Sales hub, and payments land in your wallets.
your-website.html
1<!-- Your next booking starts here -->
2Put Triply on your website today.
3<!-- Open an account, or book a 20-minute demo -->
5</body>
Links, no code
Get paid and take trip requests with a link.
Triply hosts the payment page and the trip request form. Send the link on WhatsApp, by email or wherever you talk to travelers, and the money lands in your wallet.
AHAmina Hassanonline
10:05
10:12
Use cases
One link for each job.
Every link opens a page Triply hosts. Pick one by who you send it to and what you want back.
| Link | Send it to | It asks for | Set it up in | Expiry |
|---|---|---|---|---|
| Triply Pay link | Anyone | A payment to your business | Settings, Integrations | Stays open |
| Payment link | One client you name | The amount you set | Payment links | You choose, or never |
| Checkout link | Everyone you share it with | The amount each payer enters | Checkout links | You choose, or never |
| Reservation form | Anyone planning a trip, or one traveler | A trip request | Settings, Integrations | Stays open |
Features
One link for your whole business.
Turn on Triply Pay in Settings, Integrations, and you get a link to share with every traveler. They pay by card, mobile money or bank transfer.
- Pick the wallet it pays into: KES, USD, EUR or GBP
- See who covers Triply’s fee, and change it
- Copy the link from the same card
Features
A link for a client, or for a product.
Bill one person an amount you name, or sell one thing at one price to everyone you send it to.
Payment link
Name the client, the amount and the service. The page they will get updates beside the form as you type.
See payment links
Checkout link
One link for everyone you share it with, each paying the amount they enter. Each payment shows who paid, how and how much.
See checkout linksFeatures
Trip requests that arrive half filled.
Share the form two ways. A general link opens it from the top for anyone. Your own link credits the booking to you and carries the brief you already took.
Trip photo: Diani beach, FredD, Wikimedia Commons, CC BY-SA 3.0.
Pricing
You decide who covers Triply’s fee.
One setting covers every invoice, payment link, checkout link and Triply Pay payment. Links you already sent keep the fee terms they went out with.
Who will incur the Triply fees?
Traveler 50%Your business 50%
On your Triply Pay card: Paid by the traveler
History
- 03 Feb 2026Sarah NjeriMy business Traveler
- 12 Nov 2025James KariukiSplit, traveler 50% My business
- 02 Sep 2025Sarah NjeriTraveler Split, traveler 50%
Customers
Trusted by travel businesses across Africa.
“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
“Instant access to funds for me is key.”
“It is simply a phenomenal switch.”
“I would definitely recommend the Triply virtual card.”
“Triply's payment link collection truly streamlines our operations, allowing for instant payment receipt globally and immediate redirection to your account. I'm keen to discover more of its features as we pivot.”
William LigamiTulivu Africa
“At Unique World Destinations International, we pride ourselves on working with partners who help us deliver seamless and efficient experiences to our clients. Triply.co has proven to be an invaluable all-in-one platform for our travel operations - from flight bookings and quotations to receiving payments and currency conversions. What sets Triply.co apart is not just the range of services they offer, but the efficiency and user-friendliness of their system. The ability to generate secure payment links and receive client payments on the same day has been a game changer for us. Compared to traditional bank transfers, which would take up to two working days, Triply.co has significantly streamlined our financial processes. Additionally, the support team deserves special recognition. Nessy and Antony, in particular, have gone above and beyond, providing prompt and professional assistance - even beyond normal working hours when necessary. Their dedication, friendliness, and customer-first approach make Triply.co a trusted partner in our day-to-day operations. We highly recommend Triply.co to any business in the travel industry looking for a reliable, efficient, and supportive platform to manage bookings and payments.”
Unique World Destinations Internationaluniqueworlddestinations.com
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel businesses ask before they send their first link.
Do I need a website?
No. Triply hosts every link. You need somewhere to send it, like WhatsApp or email.
Which link should I send for a deposit?
Send an invoice with a payment plan: a deposit, then instalments on the dates you set, all from one link.
Do links expire?
Payment and checkout links close after 24 hours, 3 days, 7 days or on a date you pick, or stay open. Your Triply Pay link and reservation form stay open while they are active.
Where does the money go?
Into the wallet you pick. Triply Pay asks which wallet receives its payments: KES, USD, EUR or GBP.
What is “my link” on the reservation form?
Your affiliate link. A traveler who books through it is credited to you, and the brief you already took arrives filled in, so they answer the one question left.
Can I put the same tools on my website?
Yes. Embed Triply to add the inquiry form, Triply Pay or your packages to your own site.
Send your first link today.
Open an account, or book a 20-minute demo and we’ll make one with you.
API access
Connect your systems to Triply.
API access comes with Orbit and Signature, for travel businesses that run their own systems alongside Triply and every branch in one place.
- API access
- Integrations
- Branches or entities
- Custom development
Pricing
Orbit or Signature.
Both include API access. Signature adds what you need to run Triply under your own brand.
Orbit
Connect your systems by API and run every branch in one place.
$299a month
- Monthly fee
- Waived at $100,000+ monthly volume
- Onboarding
- Tailored to your volume
- Adds to Edge
- API access, multiple branches or entities, full integrations
- Support
- Priority
Signature
Your own branded travel platform, built and supported around you.
Customquoted for you
- Monthly fee
- Waiver agreed with you
- Onboarding
- Quoted for you
- Adds to Orbit
- White-label branding, custom development, dedicated support
- API access
- Included, or built to order
Use cases
Triply already runs inside other platforms.
Partner booking platforms offer Triply Pay at checkout. Agents pay airlines and hotels from their Triply wallet without leaving the booking.
- Triply secures and processes the payment
- The platform never sees the agent’s wallet credentials
- The transfer from the wallet is instant
Features
Before you need the API.
Put Triply in front of travelers without writing code.
<div data-integrations="reservation-form,pay-online"></div>
Embed on your websiteOne snippet puts the inquiry form, Triply Pay or your packages on your own site.See the embed
pay.triply.co/c/your-business
Share a linkTriply Pay, payment, checkout and reservation form links, hosted by Triply.See the links
Customers
Connected to travel businesses across Africa.
“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
“Instant access to funds for me is key.”
“It is simply a phenomenal switch.”
“I would definitely recommend the Triply virtual card.”
“At Unique World Destinations International, we pride ourselves on working with partners who help us deliver seamless and efficient experiences to our clients. Triply.co has proven to be an invaluable all-in-one platform for our travel operations - from flight bookings and quotations to receiving payments and currency conversions. What sets Triply.co apart is not just the range of services they offer, but the efficiency and user-friendliness of their system. The ability to generate secure payment links and receive client payments on the same day has been a game changer for us. Compared to traditional bank transfers, which would take up to two working days, Triply.co has significantly streamlined our financial processes. Additionally, the support team deserves special recognition. Nessy and Antony, in particular, have gone above and beyond, providing prompt and professional assistance - even beyond normal working hours when necessary. Their dedication, friendliness, and customer-first approach make Triply.co a trusted partner in our day-to-day operations. We highly recommend Triply.co to any business in the travel industry looking for a reliable, efficient, and supportive platform to manage bookings and payments.”
Unique World Destinations Internationaluniqueworlddestinations.com
“The Triply platform allows you to access urgent card payments in real time, with the option to settle withdrawals to the bank within a few hours, or to withdraw to MPESA. With a GDS integrated, we can now upsell international flights, adding more value as a one-stop shop to our safarigoers.”
Blends of Africablendsofafrica.com
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel businesses ask before they connect their systems.
Which plan includes API access?
Orbit includes it. Signature includes it too, and can build what you need on top.
What does Orbit cost?
$299 a month, with an onboarding fee tailored to your volume. The monthly fee is waived when you move $100,000 or more through Triply in a month.
Is there a public API reference?
Not on this site. Book a demo and tell us what you want to connect, and we’ll walk you through API access on Orbit or Signature.
Can I run more than one branch?
Yes. Orbit and Signature run multiple branches or entities in one place.
Can Triply build something for us?
Yes, on Signature. It adds custom development, white-label branding and dedicated support, with pricing and onboarding quoted for you.
Do I need the API to take payments on my website?
No. Payment and checkout links come with every plan, and the embed puts Triply on your site with one snippet.
Talk to us about connecting your systems.
Tell us what you run today. We’ll show you Triply and walk you through API access on Orbit or Signature.
Security you can see
Decide who can move money, and how they prove it.
Triply signs your team in without passwords, asks for a PIN, a code or both before money leaves a wallet, and holds payments for sign-off when you want a second pair of eyes.
Confirm paymentUSD 3,200.00To Lakeside Hotels, from your USD wallet
Enter your wallet PIN
Enter the code we emailed to s****@safadventures.com
Payment confirmed
Features
No password to steal.
Your team signs in with their email and a six-digit code. There is no password anywhere in Triply, so there is none to guess, reuse or leak.
- A fresh code for every sign-in
- A new PIN works for everyone on the team straight away
- Resetting the PIN needs a code sent to the owner’s email
Features
Give each person the access their job needs.
Five roles, from the owner who opened the account to an auditor who can look and change nothing.
Opened the account; holds every permission
Full access to the business account, including its people, settings and every operation.
Full access, including people and payouts
Runs the business day to day: operations, team members and most business settings.
Wallets, payments and approvals
Looks after money in and out: wallets, payments and billing. High-impact actions need a second approval.
Sales, quotes and bookings
Handles daily sales and service: leads, quotes and bookings. Payments they start need approval.
Can look, cannot change anything
Reads business records for compliance and audit, and changes nothing.
Features
Sign-off is set per wallet.
Each wallet carries its own rule. A payment out of it goes straight through, or waits for the approvers it needs.
- No approvalThe payment goes straight out.
- One approverThe payment waits for one sign-off.
- Two approversIn sequence, and the second must be a different person.
How it works
What Triply checks before money moves.
These run on every account. There is nothing to switch on.
- Every business is verifiedBefore an account takes money, Triply checks the company registration, its tourism licence or trade association, and a director’s photo ID against a selfie.
- Payouts go to your own nameA payout account must be registered in your business’s name. One that does not match is refused.
- Large payments get a reviewA payment over $10,000 waits for supporting documents, such as the invoice or itinerary, and Triply’s review.
- Card details are not storedCard numbers go into a secure field. Triply receives them to process the payment and does not keep them.
- Every change is on the recordChanges to how payments are confirmed, the PIN and who covers fees are logged with who made them and when.
Customers
Verified travel businesses across Africa.
Verified business
Run Wild Tours and Safaris
“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
Augustine Nzungu
Verified business
African Hartebeest Safari
“Instant access to funds for me is key.”
Beverlyn Imali
Verified business
Eliteways Travel and Safaris
“It is simply a phenomenal switch.”
Sospeter Kung’u
Verified business
Thinkk Travels
“I would definitely recommend the Triply virtual card.”
Muthoni Gathitu
“We chose Triply for its fast transaction times, and it has consistently delivered on that promise, with funds hitting our account within an hour. This has been a huge benefit for our business. While the platform is generally very smooth, we did encounter a small issue with a specific type of payment that was not processing correctly. We contacted Nessy and she was phenomenal. And she was knowledgeable and worked with us diligently to resolve the problem in a timely manner. Her proactive communication and dedication to finding a solution is very reassuring. The platform is reliable, and it's a huge plus to know that if an issue does arise, their support team is quick to respond and incredibly helpful.”
Plentiful AdventuresPlentiful Adventures Limitedplentifuladventures.com
“At Unique World Destinations International, we pride ourselves on working with partners who help us deliver seamless and efficient experiences to our clients. Triply.co has proven to be an invaluable all-in-one platform for our travel operations - from flight bookings and quotations to receiving payments and currency conversions. What sets Triply.co apart is not just the range of services they offer, but the efficiency and user-friendliness of their system. The ability to generate secure payment links and receive client payments on the same day has been a game changer for us. Compared to traditional bank transfers, which would take up to two working days, Triply.co has significantly streamlined our financial processes. Additionally, the support team deserves special recognition. Nessy and Antony, in particular, have gone above and beyond, providing prompt and professional assistance - even beyond normal working hours when necessary. Their dedication, friendliness, and customer-first approach make Triply.co a trusted partner in our day-to-day operations. We highly recommend Triply.co to any business in the travel industry looking for a reliable, efficient, and supportive platform to manage bookings and payments.”
Unique World Destinations Internationaluniqueworlddestinations.com
Compliance
Certified, and proven on real bookings.
The controls above run on audited infrastructure, and the money they protect is real: travel businesses collect and pay through Triply every day.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Cards are keyed into a secure field and processed on PCI DSS Level 1 infrastructure, audited every year.
- GDPR compliantEvery customer and traveler record is handled to GDPR standards.
Covered by
FAQ
Frequently asked questions
What travel businesses ask about money and access before they open an account.
Does Triply store passwords?
No. Your team signs in with their email and a six-digit code, and there is no password anywhere in Triply.
How does my team confirm a payment?
With the wallet PIN, a one-time code we email, or both. You choose in Settings, Security, and the change applies to everyone on the team straight away.
Can one person send money alone?
That depends on the wallet. Each wallet needs no approval, one approver, or two approvers in sequence, and the second approver has to be a different person.
Does Triply store card numbers?
No. Card details go into a secure field. Triply receives them to process the payment and does not store them.
What happens to a payment over $10,000?
It needs action before it completes. Upload supporting documents, such as the invoice, the itinerary or message threads, and Triply reviews them.
Can someone see our records without changing them?
Yes. Give them the Auditor role. Auditors read business records for compliance and audit, and change nothing.
See the controls on a real account.
Book a 20-minute demo and we’ll show you the sign-in, the approvals and the payout rules.
Multicurrency Collections
Hold every currency you trade in, side by side.
A traveler in London pays in pounds by card. A corporate in Nairobi pays in shillings by mobile money. Both land in your wallet in the currency you set, matched to the booking.
Collecting on Triply
Accept local payment methods
Let clients pay the way they already pay.
The checkout shows each client the methods that work for their currency and their country. Paying in their own currency costs them least.
4currencies your clients can pay in, each with its own wallet
Each country gets its local currency wallet with local payment methods, plus USD, EUR and GBP. Wherever you’re based, you collect from customers worldwide without opening accounts abroad.
What you can do.
- Take a deposit in one currency and pay a ground handler in another
- Keep a working balance in the currencies you buy supply in
- Avoid converting twice on a booking that pays out locally
Keep clean books
Know every payment, and hand over clean books.
Every payment in every currency sits in one list, with its own page, its receipt and the booking it paid for.
Each payment, on its own page
Who paid, how and when, from start to finish.
- A timed step for every stage
- Receipt and proof of payment to download
Every payment in one list
Money in and out across every wallet.
- Filter by wallet, type, status, date or amount
- Paid, refunded, disputed and failed tabs
Statements for your accountant
One wallet, any dates, ready to file.
- PDF, CSV or XLSX
- Last 3 months, 6 months or custom dates
Refunds and disputes
Handled from the payment itself.
- Refund a client from the payment’s page
- A disputed payment shows its reason and evidence date
Hold every currency
Each currency lands in its own wallet.
A payment in euros stays in euros. Pay a supplier from that wallet, or convert it to shillings at a rate you see before you confirm.
- KES, USD, EUR and GBP wallets in one account
- Pay suppliers in the currency they invoice in
- Convert only when the rate suits you
Where you can open an account.
| Region | Countries |
|---|---|
| East Africa |
|
| Southern Africa |
|
| North Africa |
|
| Asia |
|
Customers
Travel businesses getting paid on Triply.
“It is simply a phenomenal switch.”
Sospeter Kung’uEliteways Travel and Safaris
“I would definitely recommend the Triply virtual card.”
Muthoni GathituThinkk Travels
“Instant access to funds for me is key.”
Beverlyn ImaliAfrican Hartebeest Safari
“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
Augustine NzunguRun Wild Tours and Safaris
“Triply's been a game-changer for me. I can accept credit card payments from all over the world, and the money is credited to my bank account really fast, unlike other merchants. Their customer service is top-notch: always responsive, friendly, and helpful. Highly recommend Triply to anyone looking for a reliable payment solution.”
Wild Buds Safariswildbudsafaris.com
“We chose Triply for its fast transaction times, and it has consistently delivered on that promise, with funds hitting our account within an hour. This has been a huge benefit for our business. While the platform is generally very smooth, we did encounter a small issue with a specific type of payment that was not processing correctly. We contacted Nessy and she was phenomenal. And she was knowledgeable and worked with us diligently to resolve the problem in a timely manner. Her proactive communication and dedication to finding a solution is very reassuring. The platform is reliable, and it's a huge plus to know that if an issue does arise, their support team is quick to respond and incredibly helpful.”
Plentiful AdventuresPlentiful Adventures Limitedplentifuladventures.com
“The payment system offered by Triply has been a game changer, to instantly receiving funds, converting for immediate use has made our operations runs smoothly. Highly recommended”
Rosolo Safarisrosolosafaris.co.ke
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel businesses ask before they start collecting on Triply.
Which currencies can my clients pay in?
Your account starts with four wallets, KES, USD, EUR and GBP, with more on request. A client pays in any of them, and the payment lands in the wallet for that currency.
Which payment methods can clients use?
Visa, Mastercard and American Express work in every currency, and mobile money in shillings. The checkout adds local methods by country: wire transfer, Apple Pay, Google Pay and Link in the United States; SEPA Direct Debit, iDEAL and Bancontact in the EU, plus Pay by Bank in Germany, France, Spain, Belgium and the Netherlands; Pay by Bank, BACS Direct Debit, Apple Pay and Google Pay in the United Kingdom.
On direct invoices in shillings, clients can also pay by Pesalink, EFT, RTGS or mobile money into your own bank account or Paybill.
Does Triply convert payments for me?
No. A payment stays in the currency it was paid in until you convert it. You convert between wallets with FX, at a rate you see before you confirm.
How do I match a payment to its booking?
Each payment has its own page showing who paid, how, when and the invoice it settled. Payments made through an invoice, payment link or checkout link carry that reference with them.
Can I refund a client?
Yes. Open the payment and choose Refund. The refund shows in your transactions list with its own status.
What happens when a client disputes a card payment?
The payment page shows the dispute: its reason, the amount, its status and the date your evidence is due. The disputed amount is taken from your balance when the dispute is logged.
Can I download statements for my accountant?
Yes. Pick a wallet and a date range (the last 3 months, the last 6 months or your own dates) and download it as PDF, CSV or XLSX.
What does it cost?
Each payment shows its transaction fee on its own page. The rates for each method are on the pricing page.
See your balances in one place.
Open an account in minutes, or book a 20-minute demo and see Triply on your own bookings.
Checkout Links
One link for the whole group.
Share one checkout link for a trip. Each traveler opens it, adds their details and pays their own share by mobile money or card. Every payment lands on the link with the traveler’s name.
1
Share one linkBy WhatsApp, email or a post
2
Each traveler paysOn their own phone, their own way
3
Every payment landsOn the link, with who paid
Collect from groups
Create one link for everyone on the trip.
Name the trip, choose its currency and decide how long the link stays open. Each traveler enters what they’re paying, so one link takes payment from everyone.
8currencies a link can take payment in
Describe what you’re selling
Name the trip, pick its currency and add the service date. Your traveler’s checkout takes shape beside the form as you type.
Take payment in their currency
Open a link in any of eight currencies. Each traveler enters the amount.
KES
USD
EUR
GBP
AEDZARUGXTZSChoose how long it stays open
Close it on a date, or keep it open for the season.
24 hours3 daysCustom date
Decide who pays the fee
You or your traveler. Set it once in Settings.
Traveler paysYou pay
Add your terms
A note your traveler sees at checkout, and a link to your cancellation policy.
Deposit is non-refundable within 30 days of travel.
Turn it off when the trip is full
Deactivate the link and it stops taking payments.
Active
Reach travelers where they are
Send it where your travelers already talk.
Triply creates the link at pay.triply.co and copies it for you. Drop it in the group chat, an email or a social post.
- Messages
- Messenger
- X
pay.triply.co/c/chk-643bf0Copied
Make paying easy
A checkout each traveler finishes on their phone.
Three short steps. Every payment arrives with who it’s from.
1They tell you who they areName, phone number, email and the amount they’re paying.- 2They pay their wayThey pick their country and currency, see the fees and total, then pay. From Kenya, mobile money sends a prompt to their phone.
3They confirm it’s themA photo ID and a selfie protect you both. Triply credits the money once it’s done.
Stay on top of payments
See who has paid, as it happens.
Every payment shows on the link’s own page, and the total adds up as travelers pay.
- Who paid, how, when and how much
- The status of every payment
- Each payment also in your transactions list
Customers
Travel businesses collecting from groups on Triply.
“It is simply a phenomenal switch.”
Sospeter Kung’uEliteways Travel and Safaris
“I would definitely recommend the Triply virtual card.”
Muthoni GathituThinkk Travels
“Instant access to funds for me is key.”
Beverlyn ImaliAfrican Hartebeest Safari
“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
Augustine NzunguRun Wild Tours and Safaris
“Triply's payment link collection truly streamlines our operations, allowing for instant payment receipt globally and immediate redirection to your account. I'm keen to discover more of its features as we pivot.”
William LigamiTulivu Africa
“We chose Triply for its fast transaction times, and it has consistently delivered on that promise, with funds hitting our account within an hour. This has been a huge benefit for our business. While the platform is generally very smooth, we did encounter a small issue with a specific type of payment that was not processing correctly. We contacted Nessy and she was phenomenal. And she was knowledgeable and worked with us diligently to resolve the problem in a timely manner. Her proactive communication and dedication to finding a solution is very reassuring. The platform is reliable, and it's a huge plus to know that if an issue does arise, their support team is quick to respond and incredibly helpful.”
Plentiful AdventuresPlentiful Adventures Limitedplentifuladventures.com
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel businesses ask before they share their first link.
How is a checkout link different from a payment link?
A payment link asks one customer for one amount. A checkout link stays open, so every traveler in a group can pay through the same link, and each payment shows on it with the traveler’s name.
Which currencies can I price a link in?
Eight: KES, USD, EUR, GBP, AED, ZAR, UGX and TZS. At checkout, each traveler picks their country and the currency they pay in.
How do travelers pay?
They open the link, add their name, phone number, email and the amount they’re paying, then choose how to pay. From Kenya that’s mobile money, Visa, Mastercard or American Express; mobile money sends a prompt to their phone for their PIN. They see the fees and the total before they confirm.
Why do travelers verify their identity?
A quick check with a photo ID and a selfie protects your travelers and you from payments that aren’t theirs. Triply credits the money to you once the check is done. If a payment needs an extra security review, the traveler sees where it stands.
Who pays the fee?
You decide, once, in Settings: you or your traveler. Either way, the traveler sees the fee and the total before paying.
How long does a link stay open?
You choose when you create it: 24 hours, 3 days, 7 days or a date you pick. You can also keep it open, and turn it off at any time with Deactivate.
How do I share the link?
Triply creates it at pay.triply.co and copies it for you. Share it by email, text message, WhatsApp, Messenger, Facebook, X or Instagram.
Where do the payments go?
Every payment shows on the link’s page and in your transactions list, and the money lands in your Triply wallet.
Collect from your next group in one link.
Open an account in minutes, or book a 20-minute demo and see Triply on your own bookings.
Payment Links
One customer, one amount, one payment.
When you know exactly who owes what, send them a link for that amount. It works once, for them, and closes when it’s paid.
Request a payment
Name the client, set the amount, send.
Five fields, and the preview shows your client’s page as you fill them in.
- 1ClientSearch your contacts by business name, tag or email, or add a new one.
- 2AmountThe amount due, in the currency you price in.
- 3ServiceThe service type and date, so your client knows what they’re paying for.
- 4ExpiryOptional. Leave it blank and the link stays open until paid.
- 5FeeChoose whether you or your client pays the Triply service fee.
Show what they’re paying for
Your client sees exactly what they’re paying for.
- The amount dueIn large type, at the top of the page.
- What it’s forThe service, its date, and who it’s billed to.
- Who it’s fromYour business name, with Triply’s verified mark.
- Their own currencyA dollar link can be paid in shillings, with the amount shown before they pay.
What you can do.
- Send a link on WhatsApp, email or SMS in seconds
- Collect a balance without building a checkout
- Have every payment land against its booking automatically
Follow every link
Know where every link stands.
Every link carries one of five statuses, and its page has everything you need to follow up.
- UnpaidSent and waiting for your client
- PaidThe money is in your wallet
- Pending reviewA large payment Triply is checking
- ExpiredPast the expiry date you set
- ClosedYou closed it
- CopyCopy the link again to send it on.
- EditChange the amount, details or expiry.
- CloneReuse the details for your next client.
- CloseStop the link taking payments.
Stay compliant
Payments over USD 10,000 get a second look.
Anti-money-laundering rules cover large payments. Triply asks for proof the service was delivered, then reviews it.
- 1The payment arrivesThe link shows Pending review.
- 2You upload the proofAn invoice, an itinerary or message threads, as photos or PDFs.
- 3Triply reviews itYou submit, and Triply checks the documents.
Choose the right link
Payment link or checkout link?
Both land in the same wallets. Pick by who’s paying.
Payment linkCheckout link
Who paysOne client you nameAnyone you share it with
How many paymentsOneAs many as you like, until you close it
Who fills in the detailsYou, when you create itEach traveler, at checkout
Best forDeposits, balances and upgradesGroup trips and departures
Customers
The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.
“It is simply a phenomenal switch.”
Sospeter Kung’uEliteways Travel and Safaris
“I would definitely recommend the Triply virtual card.”
Muthoni GathituThinkk Travels
“Instant access to funds for me is key.”
Beverlyn ImaliAfrican Hartebeest Safari
“Triply's payment link collection truly streamlines our operations, allowing for instant payment receipt globally and immediate redirection to your account. I'm keen to discover more of its features as we pivot.”
William LigamiTulivu Africa
“At Unique World Destinations International, we pride ourselves on working with partners who help us deliver seamless and efficient experiences to our clients. Triply.co has proven to be an invaluable all-in-one platform for our travel operations - from flight bookings and quotations to receiving payments and currency conversions. What sets Triply.co apart is not just the range of services they offer, but the efficiency and user-friendliness of their system. The ability to generate secure payment links and receive client payments on the same day has been a game changer for us. Compared to traditional bank transfers, which would take up to two working days, Triply.co has significantly streamlined our financial processes. Additionally, the support team deserves special recognition. Nessy and Antony, in particular, have gone above and beyond, providing prompt and professional assistance - even beyond normal working hours when necessary. Their dedication, friendliness, and customer-first approach make Triply.co a trusted partner in our day-to-day operations. We highly recommend Triply.co to any business in the travel industry looking for a reliable, efficient, and supportive platform to manage bookings and payments.”
Unique World Destinations Internationaluniqueworlddestinations.com
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel businesses ask before they send their first link.
When should I use a payment link?
When you know who needs to pay and how much: a deposit, an outstanding balance, an upgrade or an extra night. For a group where each traveler pays their own share, use a checkout link.
How does my client pay?
They open the link and see the amount, what it’s for and who it’s from. They pick their country and the currency they pay in, then pay by card, or mobile money from Kenya, along with the other methods their country supports.
Can my client pay in a different currency from the link?
Yes. A link priced in dollars can be paid in shillings: the checkout shows the amount in the client’s currency before they pay.
Does a payment link expire?
Only if you set an expiry date. Without one, the link stays open until it’s paid or you close it.
Can I change a link after sending it?
Yes. Edit it, copy it again or close it from the link’s page. Clone makes a new link with the same details for your next client.
Who pays the Triply fee?
You choose for each link: you or your client. The link’s page shows which one.
Why is a large payment pending review?
Payments over USD 10,000 fall under anti-money-laundering checks. Upload supporting documents (an invoice, an itinerary or message threads) showing the service was delivered, and submit them for Triply’s review.
Where does the money go?
Into your Triply wallet for that currency, and the payment appears in your transactions list with its receipt.
Send your first link today.
Open an account in minutes, or book a 20-minute demo and see Triply on your own bookings.
Virtual Terminal
Charge OTA virtual cards from your browser.
Booking.com, Expedia and Agoda pay you with virtual cards. Enter the card in Triply, match it to the reservation, and the money lands in the wallet you choose.
Accept OTA cards
From the card to your wallet in three steps.
3platforms: Booking.com, Expedia and Agoda
1
Match the card to the booking
Pick the platform, then enter the reservation number, the lead guest and the dates. Triply checks the booking against the card before it charges.
- The exact amount loaded on the card
- The card’s own currency
- From the day the card becomes active
2
Enter the card in a secure field
Card details are processed by Triply and never stored. Attach the card page from your partner dashboard if you want it on record, with all but the last four digits masked.
- Review every charge before it runs
- Choose the wallet it lands in
3
See what reached your wallet
Each charge shows what the card was charged, the fee, the rate and what you received. Download the receipt to reconcile with the platform’s statement.
See every payment in CollectionsWork as a team
Every charge, who made it and where it landed.
Your whole team charges from one log, so nobody keys the same card twice.
- Charged, declined, disputedEach in its own tab, with a count.
- Who charged itEvery charge records the team member and their team.
- Which walletSee where each charge’s money landed.
- Find any chargeSearch by charge ID or customer, or filter by date.
Keep card data safe
Card details never stay on your screen.
Cards are keyed into a secure field and processed on PCI DSS Level 1 infrastructure, audited every year.
PCI DSS Level 1Audited every year- Never storedTriply processes the card details and does not keep them.
- Masked on recordA card page you attach shows only the last four digits.
- Issued to youCards the platform issues to you don’t need 3-D Secure.
- Checked firstThe reservation is matched against the card before charging.
Customers
Money in the wallet, the same day.
“Instant access to funds for me is key.”
Beverlyn ImaliDirector, African Hartebeest Safari
“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
Augustine NzunguRun Wild Tours and Safaris
“It is simply a phenomenal switch.”
Sospeter Kung’uEliteways Travel and Safaris
“I would definitely recommend the Triply virtual card.”
Muthoni GathituThinkk Travels
“The Triply platform allows you to access urgent card payments in real time, with the option to settle withdrawals to the bank within a few hours, or to withdraw to MPESA. With a GDS integrated, we can now upsell international flights, adding more value as a one-stop shop to our safarigoers.”
Blends of Africablendsofafrica.com
“Triply's been a game-changer for me. I can accept credit card payments from all over the world, and the money is credited to my bank account really fast, unlike other merchants. Their customer service is top-notch: always responsive, friendly, and helpful. Highly recommend Triply to anyone looking for a reliable payment solution.”
Wild Buds Safariswildbudsafaris.com
FAQ
Frequently asked questions
What hotels, lodges and agents ask before they charge their first card.
Which platforms’ cards can I charge?
Virtual cards from Booking.com, Expedia and Agoda. Pick the platform when you start a new charge.
What do I need to charge a card?
The reservation number, the lead guest’s name, the check-in and check-out dates, the card’s currency and the exact amount loaded on it, the date the card becomes active, and the card details from your partner dashboard.
Why must the amount and currency match the card?
The platform loads a fixed amount, in a fixed currency, onto each virtual card. Charge exactly that amount, in that currency, and the charge goes through.
When can I charge a card?
From the “active from” date on the card details page, usually the check-in date.
Does Triply keep the card details?
No. Card details go into a secure field, are processed by Triply and are never stored. If you attach the card details page, mask all but the last four digits.
Which wallet does the money go to?
The one you choose when you charge. If the wallet’s currency differs from the card’s, the charge’s page shows the rate used and the amount received.
Can I see who on my team charged a card?
Yes. Every charge records who created it and their team, and the log can be searched by charge ID or customer.
How do I reconcile with the platform’s statement?
Each charge has a receipt you can view or download. It shows what the card was charged and what reached your wallet.
Bring this month’s OTA bookings.
Open an account in minutes, or book a 20-minute demo and see Triply on your own bookings.
Scan to Pay
A code they can pay from where they’re standing.
Put a QR code on the counter, the invoice or the itinerary. The customer scans, pays from their phone, and it reconciles against the booking.
Get paid in person
One poster, in the currency you choose.
Pick the currency, download the poster and print it. Every client who scans it pays in that currency.
Customers see and pay in KES when they scan. It lands in your KES wallet.
- One code for your whole business
- Download it as a poster, ready to print
- Switch it off when you’re closed
Put it anywhere
Wherever your clients are.
A code works on paper or on a screen, in the office or on the road.
At your front deskPrint it for the counter, so walk-in clients pay before they leave.
On tourKeep it in the vehicle for extras, park fees and tips on the road.
On an itinerary or invoiceAdd it to what you send, so clients can pay from wherever they are.
Make paying easy
Scan, pay, done. No app to download.
- They scan the codeWith their phone’s camera. Your checkout opens in their browser.
- They pay their wayThey pick their country and currency, see the total, then pay by mobile money, card, Apple Pay or Google Pay.
- The money landsIn your wallet for the poster’s currency, with the client’s name on it.
Track every scan
Every scan, in one list.
See who paid, how much and whether it landed, without asking the front desk.
- Paid, processing, failedEvery payment’s status at a glance.
- Search and filterFind a payment by name, ID or date.
- Download the posterPrint a fresh one whenever you need it.
- On or offOne switch for walk-in payments.
Customers
“Instant access to funds for me is key.”
“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
“It is simply a phenomenal switch.”
“I would definitely recommend the Triply virtual card.”
“The payment system offered by Triply has been a game changer, to instantly receiving funds, converting for immediate use has made our operations runs smoothly. Highly recommended”
Rosolo Safarisrosolosafaris.co.ke
“Triply's been a game-changer for me. I can accept credit card payments from all over the world, and the money is credited to my bank account really fast, unlike other merchants. Their customer service is top-notch: always responsive, friendly, and helpful. Highly recommend Triply to anyone looking for a reliable payment solution.”
Wild Buds Safariswildbudsafaris.com
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What front desks ask before they put up their first code.
Do I need a new code for every customer?
No. Your poster carries one code for your business. Every customer scans the same code, and each payment shows in your Scan to Pay list with the customer’s name.
What can customers pay with?
On a shilling poster: mobile money, Visa, Mastercard, American Express, Apple Pay and Google Pay. On the checkout, customers can also pick their country and currency, and see the methods that work there.
Which currency does the poster use?
You choose when you download it: KES, USD, EUR or GBP. Customers see and pay in that currency, and the money lands in your wallet for it.
Do customers need an app?
No. They scan with their phone’s camera and pay on a Triply checkout page in their browser.
Can I switch it off?
Yes. Turn Scan to Pay off from its page when you’re closed or don’t want walk-in payments, and back on when you do.
What do the statuses mean?
Paid means the money is in your wallet. Processing means the payment is on its way. Failed means it didn’t go through, and nothing reached your wallet.
Where do I see the payments?
In your Scan to Pay list, searchable and filtered by date, and in your transactions list with every other payment.
Scan to Pay
Put a code on your counter this week.
Open an account in minutes, or book a 20-minute demo and see Triply on your own bookings.
Inter Wallet Transfers
Pay any travel business on Triply in seconds.
Find a verified business by name, handle, email or phone, enter the amount and send. Funds arrive immediately, any day, any hour, and transfers between wallets in the same currency are free.
6,000+ travel businesses already on the network.
Pay businesses instantly
Three steps, and the money is there.
No account numbers, no SWIFT codes. If they’re on Triply, you can pay them.
KES 0fee between wallets in the same currency
1
Find the business
Search Triply by business name, email or phone number.
2
Enter the amount
See what they get, what you send, when it arrives and the fee.
3
Say what it’s for
Regulations ask for a reason on every transfer. It takes one click.
- Paying for goods and services
- General expense
Supporting documentsOptional: an invoice, contract or receipt
Pay at any hour
Send at any hour. It lands in seconds.
Transfers between Triply wallets settle in real time, 24/7. A standard bank transfer follows banking hours, so anything sent after the cut-off or over a weekend waits for the next business day.
You sendFriday 18:30
Lands in seconds, any day of the week
Triply wallet
Bank transfer
To a Triply wallet
Friday 18:30
In seconds
By standard bank transfer
Monday morning
The next business day
- Always onReal-time settlement, 24/7, weekends and holidays included.
- Nothing to mistypeNo account numbers or SWIFT codes, just the business you’re paying.
- Free in the same currencyWallet to wallet costs nothing.
- Already on Triply?If the business you’re paying has a Triply account, pay their wallet directly. It’s instant, and free in the same currency.
Pay across currencies
Pay a business in its own currency.
Paying a tour company in Kampala? Set what they get in Ugandan shillings, and Triply shows what leaves your shilling wallet, at a rate you see first.
- The rate shown before you send
- The fee shown before you send
- Paid out in their country’s currency
NTNile Tours Uganda@niletours · Kampala, UG
Recipient getsUGX
1 KES = 28.6300 UGX
You sendKES
Request money
Ask to be paid. Answer the requests you get.
Request money from any business on Triply. Requests sent to you wait in Approvals, with the memo that says what they’re for.
- ApprovePay the request in full from your wallet.
- Pay partSend part of the amount now and settle the rest later.
- RejectTurn down a request you don’t owe.
Customers
Travel businesses that stopped waiting on banks.
“It is simply a phenomenal switch.”
Sospeter Kung’uEliteways Travel and Safaris
“Instant access to funds for me is key.”
Beverlyn ImaliAfrican Hartebeest Safari
“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
Augustine NzunguRun Wild Tours and Safaris
“I would definitely recommend the Triply virtual card.”
Muthoni GathituThinkk Travels
“Triply is truly a game-changer! One of its standout features is the seamless currency conversion — you can easily receive funds in your preferred currency without hassle. The website itself is user-friendly, smooth, and overall superb. Highly recommend Triply for anyone looking for a trustworthy and efficient platform.”
Stephen NdaviKenya Safari Bookingskenyasafaribookings.com
“The payment system offered by Triply has been a game changer, to instantly receiving funds, converting for immediate use has made our operations runs smoothly. Highly recommended”
Rosolo Safarisrosolosafaris.co.ke
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel businesses ask before their first transfer.
Who can I send to?
Any business on Triply. Find them by business name, email or phone number.
How fast does the money arrive?
Immediately. Transfers between Triply wallets settle in real time, any day and any hour, including weekends.
Is there a fee?
No fee between wallets in the same currency. When the recipient is paid in a different currency, the fee and the rate show before you send.
Can I pay a business in its own currency?
Yes. Choose what the recipient gets in their currency, and Triply shows what you send from your wallet, for example 1 KES = 28.63 UGX.
Why do you ask for a reason?
Financial regulations require a reason for each transfer. Pick one, such as paying for goods and services, and add an invoice or contract if you have one.
Can I schedule a transfer?
Yes. Send it now, or schedule it from the amount step.
Can I ask a business to pay me?
Yes. Request money from any business on Triply. Requests sent to you show under Approvals, where you approve, pay part or reject each one.
What if the business I’m paying by bank is on Triply?
Triply tells you, and offers to send it as an inter-wallet transfer instead.
KES 0.00Fee on a KES 150,000 transfer to another Triply wallet
Pay your next supplier on Triply.
Open an account in minutes, or book a 20-minute demo and see Triply on your own bookings.
Triply Pay
Pay partner booking platforms straight from your wallet.
Check out on partner platforms with your Triply balance. The supplier is paid instantly, and you skip the card, the bank transfer and the wait.
- Free to send
- KES, USD, EUR and GBP wallets
- Approvals you control
horizonsafaris.co.ke/payHORIZONSAFARISDestinationsPackagesContactComplete your paymentFast, secure payment for your upcoming Horizon Safaris booking.Triply Pay
Bank
Pay and get paid
Pay your suppliers. Get paid by your clients.
One Triply Pay, two directions. Both run on the wallets you already hold.
You pay
Pay on partner booking platforms
Pick Triply Pay at checkout and pay airlines and hotels from your wallet, free to send.
See how it works
You get paid
Get paid through your own link
Share your Triply Pay link or add it to your website, and clients pay you straight into a wallet.
See how it works
Pay at checkout
Four steps from checkout to paid.
No card details to type and nothing to transfer by hand. The money moves from your wallet to the platform.
Freeto send with Triply Pay
Control spending
Set who signs off, wallet by wallet.
Each wallet has its own rule. Approvers get a request and approve or decline it before the platform’s hold on the booking runs out.
- No approvalThe payment goes through as soon as you confirm. Best for wallets your team pays from every day.
- SNYou confirm
- Paid
- One approverA teammate approves the payment before it leaves the wallet.
- SNYou confirm
- DODavid approves
- Paid
- Two approversTwo teammates approve, for wallets holding larger balances.
- SNYou confirm
- DODavid approves
- GKGrace approves
- Paid
- Choose the walletsSwitch Triply Pay on or off for each wallet.
- A window, not a waitRequests stay open up to 15 minutes, inside the booking hold.
- Confirmed with your PINEvery payment needs your wallet PIN.
- Every request on recordPartner requests sit in Payment Approvals with your other approvals.
Get paid by clients
Your own Triply Pay link, ready to share.
Turn on Triply Pay in Settings and you get a link your clients can pay through. Put it in a message, or add it to your website.
- One link to shareCopy it and send it by email, WhatsApp or text.
- Choose where it landsPick the wallet your Triply Pay payments go into.
- Decide who pays the feeYou or your traveler, changed from the same card.
- Add it to your websiteEmbed Triply Pay on your site, beside your inquiry form and packages.
Customers
“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
Augustine NzunguCEO, Run Wild Tours and Safaris
It is simply a phenomenal switch.
Sospeter Kung’u · Eliteways Travel and SafarisInstant access to funds for me is key.
Beverlyn Imali · African Hartebeest SafariI would definitely recommend the Triply virtual card.
Muthoni Gathitu · Thinkk Travels
“At Unique World Destinations International, we pride ourselves on working with partners who help us deliver seamless and efficient experiences to our clients. Triply.co has proven to be an invaluable all-in-one platform for our travel operations - from flight bookings and quotations to receiving payments and currency conversions. What sets Triply.co apart is not just the range of services they offer, but the efficiency and user-friendliness of their system. The ability to generate secure payment links and receive client payments on the same day has been a game changer for us. Compared to traditional bank transfers, which would take up to two working days, Triply.co has significantly streamlined our financial processes. Additionally, the support team deserves special recognition. Nessy and Antony, in particular, have gone above and beyond, providing prompt and professional assistance - even beyond normal working hours when necessary. Their dedication, friendliness, and customer-first approach make Triply.co a trusted partner in our day-to-day operations. We highly recommend Triply.co to any business in the travel industry looking for a reliable, efficient, and supportive platform to manage bookings and payments.”
Unique World Destinations Internationaluniqueworlddestinations.com
“We chose Triply for its fast transaction times, and it has consistently delivered on that promise, with funds hitting our account within an hour. This has been a huge benefit for our business. While the platform is generally very smooth, we did encounter a small issue with a specific type of payment that was not processing correctly. We contacted Nessy and she was phenomenal. And she was knowledgeable and worked with us diligently to resolve the problem in a timely manner. Her proactive communication and dedication to finding a solution is very reassuring. The platform is reliable, and it's a huge plus to know that if an issue does arise, their support team is quick to respond and incredibly helpful.”
Plentiful AdventuresPlentiful Adventures Limitedplentifuladventures.com
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel agencies ask before they pay with Triply Pay.
What is Triply Pay?
A payment account for travel agencies. On booking platforms that offer it, choose Triply Pay at checkout and pay airlines and hotels from your Triply wallet balance.
Does it cost anything to send?
No. Paying with Triply Pay is free to send.
Which wallets can I pay from?
Your KES, USD, EUR or GBP wallet. If the wallet’s currency differs from the booking’s, Triply shows the rate before you choose, for example 1 USD = KES 129.20.
What if my balance is too low?
A wallet without a balance can’t be used. Top it up, or pay from another wallet.
How do approvals work?
You set an approval rule for each wallet: no approval, one approver or two. With approvers, the payment waits until they approve it from their request. The request stays open for up to 15 minutes and closes before the platform’s hold on the booking runs out.
Does the booking platform see my wallet details?
No. The payment is secured and processed by Triply, and the platform never sees your wallet credentials.
Where can I pay with Triply Pay?
On the booking platforms that offer it at checkout. The full list is in your Triply settings, under Triply Pay Partners.
Can my own customers pay me with Triply Pay?
Yes. Turn on Triply Pay in Settings, under Integrations, and share your link or add it to your website. Payments land in the wallet you choose, and you decide who pays Triply’s fee.
What if my agency isn’t on Triply yet?
The sign-in has a link to get set up. Once your account is open, you can pay with Triply Pay on your next booking.
Sales hub
Every enquiry, from first message to fully paid.
Bring leads from your reservation form, your spreadsheets and your team into one pipeline. See who owns each one, what was quoted and what has been paid.
AMAbigail Muthoni
- Budget
- USD 4,200
- Travelers
- 2 adults
- Route
- Nairobi → Paris +1
- Travel date
- 20 Jan 2027 – 30 Jan 2027
Assigned toJames K.Received07 Jul 2026
Abigail Muthoni paid USD 1,000 towards the invoice.11 Jul 2026 · 14:50
Capture more leads
Share a link. Get a lead you can quote.
Send travelers your reservation form. Their answers arrive as a lead in your pipeline, with the trip, the budget and how to reach them.
Safari AdventuresBuild your free quoteNew leads13
WNWanjiru Njoroge
- Budget
- KES 260,000 – 650,000
- Travelers
- 2 adults
- Route
- Nairobi → Zanzibar
- Travel date
- Dec 2026
Assigned to—ReceivedJust now
Sample answers. The form also asks where they depart from, how to contact them and anything else you should know.
- A link for the business, or your ownAn open link sends leads to the business. Your own link credits travelers who book through it to you.
- Import what you haveUpload a CSV or Excel file and match its columns to the Sales hub.
- Add a lead by handFor the enquiry that came in by phone or at the counter.
Prioritize your pipeline
See every lead by where it stands.
Six stages, from New leads to Fully paid. Each column shows its leads and the money in it, so you know what to chase today.
30 daysin one stage and a lead turns cold, so nothing slips quietly
- Board or table view
- Search by name, email or phone
- Filter by date, agent and stage
- Totals per stage
Know every traveler
One page per traveler, with the whole story.
The trip, the requests, the notes and every quote, invoice and payment sit on the lead, so anyone on the team can pick it up.
- Trip informationTrip type, travelers, nights, dates, origin and destinations.
- Assigned agentsWho owns the lead, in one place.
- Notes and requests“Arriving 07:30, needs the room ready.”
- RemindersA call or follow-up, with a time and a priority.
- Traveler feedbackLogged against each trip they took.
Measure your sales
Know how your pipeline is doing at a glance.
Four numbers on the Analytics tab tell you how much is still in play, what you have won, how many leads turn into paid trips and how fast your team quotes.
- Open pipelineUSD 100,836.24↑ 68% vs last periodValue still in play
- Revenue wonUSD 12,681.90↓ 73% vs last periodFully paid only
- Lead to paid16%↓ 79% vs last periodDeals paid against new leads
- Median time to quote6.5 days↓ 7% vs last periodFrom created to quote sent
Sample figures, all values in USD.
Customers
Travel businesses that close on Triply.
Fully paid4
- BIBeverlyn ImaliAfrican Hartebeest SafariFully paid
“Instant access to funds for me is key.”
- SKSospeter Kung’uEliteways Travel and SafarisFully paid
“It is simply a phenomenal switch.”
- ANAugustine NzunguRun Wild Tours and SafarisFully paid
“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
- MGMuthoni GathituThinkk TravelsFully paid
“I would definitely recommend the Triply virtual card.”
“At Unique World Destinations International, we pride ourselves on working with partners who help us deliver seamless and efficient experiences to our clients. Triply.co has proven to be an invaluable all-in-one platform for our travel operations - from flight bookings and quotations to receiving payments and currency conversions. What sets Triply.co apart is not just the range of services they offer, but the efficiency and user-friendliness of their system. The ability to generate secure payment links and receive client payments on the same day has been a game changer for us. Compared to traditional bank transfers, which would take up to two working days, Triply.co has significantly streamlined our financial processes. Additionally, the support team deserves special recognition. Nessy and Antony, in particular, have gone above and beyond, providing prompt and professional assistance - even beyond normal working hours when necessary. Their dedication, friendliness, and customer-first approach make Triply.co a trusted partner in our day-to-day operations. We highly recommend Triply.co to any business in the travel industry looking for a reliable, efficient, and supportive platform to manage bookings and payments.”
Unique World Destinations Internationaluniqueworlddestinations.com
“Triply's payment link collection truly streamlines our operations, allowing for instant payment receipt globally and immediate redirection to your account. I'm keen to discover more of its features as we pivot.”
William LigamiTulivu Africa
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel businesses ask before they move their enquiries to Triply.
Where do leads come from?
Three places. Travelers fill in your reservation form from a link you share, you import a CSV or Excel file of leads you already have, or your team adds a lead by hand.
What does the reservation form ask?
Where the traveler wants to go, when, where they are departing from, who is travelling, their budget per person, how to contact them, and anything else you should know. It carries your business’s name, address, email and phone.
What is the difference between a general link and my link?
A general link is open: anyone can fill in the form, and the lead goes to the business. Your own link credits you with any traveler who books through it, and when you send it to someone you have already spoken to, the brief you took is already filled in.
Can I bring in my existing leads?
Yes. Upload a CSV or Excel file of up to 5 MB, then match your file’s columns to the Sales hub. A template shows the expected format.
What are the pipeline stages?
New leads, Assigned leads, Quotation sent, Invoice sent, Partially paid and Fully paid. A lead that stays in the same stage for more than 30 days counts as cold, and stays recoverable.
What does a lead’s page hold?
The trip details, additional requests, the assigned agent, notes, reminders and the lead’s history: every quote shared, invoice sent and payment made, with the traveler’s feedback logged against each trip.
Can I see how my team is performing?
Yes. Analytics shows your open pipeline, revenue won, lead-to-paid rate and median time to quote, a funnel of where leads stall and how much money is waiting at each step, and each agent ranked by revenue won.
Can I keep a list of past travelers?
Yes. Contacts holds every traveler with their status, total value, bookings and last contact. Add, import or export contacts from there.
Bring this week’s enquiries.
Open an account in minutes, or book a 20-minute demo and see your own leads in Triply.
Next: AI Powered ItinerariesAI itineraries
Describe the trip. Send a priced itinerary.
Brief Triply AI on the trip and it drafts the days, stays, flights and activities, priced from your own rates. Your client opens a branded itinerary and pays the deposit from the same page.
AI can make mistakes. Review pricing, availability and policies before you send.
Plan trips with AI
Describe the trip. Get a plan back.
Fill in what you know, or type it the way the client said it. The assistant asks for anything missing, then plans the trip around the budget.
1
The brief
Destinations in order, dates, travelers, budget in USD, KES, EUR or GBP, what to include and their nationality. Attach files or start from one of your packages.
2
The plan
A day-by-day outline with stays, flights, activities and transfers, a running total against the budget, and suggestions to use what is left.
AI can make mistakes. Review pricing, availability and policies before you send.
- It asks firstOne question at a time. Answer with a tap, or skip it.
- Day by dayEvery item lands on the right day.
- Within budgetA running total, and what is left to spend.
- Good to knowVisas and health notes for their passports.
Make it yours
Make it yours before it goes out.
Create the quote and every day opens in the builder. Change the words, swap a hotel, add your markup, or ask AI to make the change for you.
- Options for the clientThree flights or stays for one day. The client picks one; only the recommended counts in the total.
- Pricing as you goTransport, hotels, activities and transfers, with tax and what is left of the budget.
- Ask AI to change itAsk for a change in your own words, right in the builder.
Win the client
An itinerary with your name on it.
Send a link to a page in your brand, with every day, every stay and the price. Your client switches options, asks for changes, or accepts and pays the deposit right there.
The trip at a glance
The route, the nights in each place, and what is included.
Choices they can make
Other flights and stays, with the difference in price. One tap switches.
Accept and pay
The deposit, the balance date, and what the price includes.
Customers
Notes from travel businesses on Triply.
Diani beach “Instant access to funds for me is key.”
Beverlyn ImaliDirector, African Hartebeest Safari
Mida Creek “The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
Augustine NzunguCEO, Run Wild Tours and Safaris
Forodhani, Zanzibar “I would definitely recommend the Triply virtual card.”
Muthoni GathituThinkk Travels
Watamu beach “It is simply a phenomenal switch.”
Sospeter Kung’uEliteways Travel and Safaris
Photos from Wikimedia Commons. Diani beach: FredD, CC BY-SA 3.0; Mida Creek: Queen Asali, CC BY 4.0; Forodhani, Zanzibar: Moongateclimber, public domain; Watamu beach: Jenny Kellett, CC BY-SA 4.0.
“At Unique World Destinations International, we pride ourselves on working with partners who help us deliver seamless and efficient experiences to our clients. Triply.co has proven to be an invaluable all-in-one platform for our travel operations - from flight bookings and quotations to receiving payments and currency conversions. What sets Triply.co apart is not just the range of services they offer, but the efficiency and user-friendliness of their system. The ability to generate secure payment links and receive client payments on the same day has been a game changer for us. Compared to traditional bank transfers, which would take up to two working days, Triply.co has significantly streamlined our financial processes. Additionally, the support team deserves special recognition. Nessy and Antony, in particular, have gone above and beyond, providing prompt and professional assistance - even beyond normal working hours when necessary. Their dedication, friendliness, and customer-first approach make Triply.co a trusted partner in our day-to-day operations. We highly recommend Triply.co to any business in the travel industry looking for a reliable, efficient, and supportive platform to manage bookings and payments.”
Unique World Destinations Internationaluniqueworlddestinations.com
“The Triply platform allows you to access urgent card payments in real time, with the option to settle withdrawals to the bank within a few hours, or to withdraw to MPESA. With a GDS integrated, we can now upsell international flights, adding more value as a one-stop shop to our safarigoers.”
Blends of Africablendsofafrica.com
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel businesses ask before they quote with the assistant.
What does the assistant need to start?
A brief: where they are going, in the order they will visit, where they depart from, when, who is travelling, the budget, what the quote should include and their nationality. Add a message and attach files such as PDFs, images or documents, or start from one of your packages.
What if the brief is missing something?
The assistant asks before it plans, one question at a time, such as which day the trip starts. Answer with a tap or skip it, and it plans with what it has.
What does the assistant suggest?
Only what you ask the quote to include: flights, stays, activities and transfers, laid out day by day, with things worth knowing such as visas. It shows the total against the budget and suggests how to use what is left.
Can I change what it suggests?
Yes. Keep talking to it in the conversation, or create the quote and edit every day, line and price in the builder. You can also ask AI to change the quote from inside the builder.
Can I offer my client a choice?
Yes. Add more than one flight or stay for the same day and mark one as recommended. Your client sees the others and can switch, and only the recommended option counts in the total until they do.
What does my client receive?
A link to an itinerary with your business’s name and logo: a cover, a note from you, the trip at a glance, every day and destination, the price, what is included and what is not. They can also download it as a PDF.
How does my client accept and pay?
From the itinerary. They press Accept and pay to pay the deposit online, or Ask for changes to send their requests back to you.
How long are prices held?
The assistant’s prices are supplier rates before your markup, held for 48 hours once the quote is sent. The itinerary shows your client the date their price is held until.
Prepared for your next client
Bring a quote you sent this week.
Start your next quoteOpen an account in minutes
Book a demoGet started
Photo: Marafa, Luca Boldrini, CC BY 2.0Next: AI Powered Contract Rates
Contract rates
Ask your supplier contracts a question.
Upload your signed supplier contracts once. While you quote, ask in plain words what a room costs for your dates, and Triply answers from the contract and shows you the line it read.
PDFMara Lodge 2026-27 rates.pdf
Digitize your rate sheets
Send in the rate sheet. Check what comes back.
Drop in the files a supplier sent, in whatever format they came. Triply AI reads them and fills in the contract for you to review and save.
- Hotels
- Transport
- Activities
- Packages
- Other documents
- Policies
PDF, DOCX, spreadsheets, text or image rate sheets. Already keep rates in a spreadsheet? Import it.
Keep rates in one place
Every rate you negotiated, in one place.
Hotels, transport, activities, packages, policies and the documents you send with them, sorted and searchable. Open a contract to see its rates by season and room.
Privateto your organisation. Only your team sees these.
- Search by name, place or terms
- Rates by season and room
- Pass-through fees and add-ons
- Cancellation tiers
Quote from your rates
Your rates, one click from the quote.
In the quote builder, open Add from contract. Search your rates, press Add, and the line lands on the day, priced the way you agreed it.
- Per nightUSD 210A hotel room, times the nights and rooms
- Per dayUSD 220A 7-seater game drive vehicle with driver-guide
- Per passengerUSD 45A two-hour sunset dhow, drinks and snacks
Check contracts with AI
Ask AI to do the checking.
Triply AI sits beside your contracts. Ask it to pull rates out of new files, find the contracts missing a validity date, or sum up what a contract says.
- Extract rates from uploaded files
- Find missing validity dates
- Create a contract-rate summary
- AI can make mistakes. Review pricing, availability and policies before using it.
Customers
What travel businesses say about Triply.
Beverlyn ImaliAfrican Hartebeest Safari · DirectorCustomer
“Instant access to funds for me is key.”
Augustine NzunguRun Wild Tours and Safaris · CEOCustomer
“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
Muthoni GathituThinkk TravelsCustomer
“I would definitely recommend the Triply virtual card.”
Sospeter Kung’uEliteways Travel and SafarisCustomer
“It is simply a phenomenal switch.”
“At Unique World Destinations International, we pride ourselves on working with partners who help us deliver seamless and efficient experiences to our clients. Triply.co has proven to be an invaluable all-in-one platform for our travel operations - from flight bookings and quotations to receiving payments and currency conversions. What sets Triply.co apart is not just the range of services they offer, but the efficiency and user-friendliness of their system. The ability to generate secure payment links and receive client payments on the same day has been a game changer for us. Compared to traditional bank transfers, which would take up to two working days, Triply.co has significantly streamlined our financial processes. Additionally, the support team deserves special recognition. Nessy and Antony, in particular, have gone above and beyond, providing prompt and professional assistance - even beyond normal working hours when necessary. Their dedication, friendliness, and customer-first approach make Triply.co a trusted partner in our day-to-day operations. We highly recommend Triply.co to any business in the travel industry looking for a reliable, efficient, and supportive platform to manage bookings and payments.”
Unique World Destinations Internationaluniqueworlddestinations.com
“The Triply platform allows you to access urgent card payments in real time, with the option to settle withdrawals to the bank within a few hours, or to withdraw to MPESA. With a GDS integrated, we can now upsell international flights, adding more value as a one-stop shop to our safarigoers.”
Blends of Africablendsofafrica.com
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel businesses ask before they move their contracts to Triply.
What files can I upload?
PDF, DOCX, spreadsheets, text files or image rate sheets. Select several files at once if one supplier sent separate rate sheets.
What does the AI take from a hotel contract?
Rooms, seasons, rates, meal plans and validity. Add the hotel’s images separately, on their own tab.
What kinds of contracts can I keep?
Hotels, transport, activities, packages, other documents and policies. Transport covers trains, vehicles, ships and transfers.
Can I bring in rates from a spreadsheet?
Yes. Use Import Spreadsheet on the Contract rates page.
Who can see our contract rates?
Only your team. Contract rates are private to your organisation.
How do I use a contract rate in a quote?
In the quote builder, add a hotel, vehicle, activity or other item and open Add from contract. Search by name, location, terms or rate, then press Add. The rate is priced the way it is agreed: per night, per day or per passenger.
Do I need to check what the AI extracts?
Yes. AI can make mistakes, so review the extracted rates before you save them.
What else can Triply AI do with my contracts?
Ask it to extract rates from uploaded files, find missing validity dates or create a contract-rate summary.
your-next-contract.pdf
Bring one supplier contract.
Open an account in minutes, or book a 20-minute demo and bring a rate sheet with you.
Invoices
Send an invoice your client can pay on the spot.
Every invoice comes with its own payment page. Your client picks their country and currency, pays by mobile money or card, and you see it land against the invoice.
Invoice
FromSafari AdventuresNairobi, Kenya
ToNile Tours UgandaKampala, Uganda
Due date30 Oct 2026Pay via Triply Pay
| Category | Description | Total |
|---|---|---|
| Tour package | Murchison Falls safari, 4 nights for 2 adults | $2,400.00 |
Total$2,400.00
pay.triply.co/inv
Amount due$2,400.00Pay a different amountDue on 30 Oct 2026
Your country
KenyaUgandaUnited KingdomUnited States
Pay in
KES≈ KES 310,104.00
Mobile money
Pay $2,400.00
Invoice in minutes
One form, and the invoice writes itself beside it.
Pick a saved client, add what they are paying for, and watch the invoice and its payment page fill in as you type.
- Every kind of serviceTour packages, stays, flights and transport, activities, or anything else.
- Your markupAdd it to a line before you send.
- An expiry that suits the trip24 hours, 3 days, 7 days, or a date you choose.
- See what you’ll receiveCompare fees by your client’s country and payment method first.
Get paid on your page
A payment page with your name on it.
Your client opens the invoice and pays it there. No account, no bank details to copy.
- Pay in their own currency
- Mobile money or card, by country
- Pay the full amount or part of it
- Download the invoice as a PDF
- A countdown to when the invoice closes
Offer payment plans
A deposit now, the rest before they travel.
Split an invoice into a deposit and instalments, each with its own date. Triply shows what is paid, what is due and what is coming.
1 of 3payments made, at a glance on every plan
Track every invoice
Know what is paid, pending and overdue.
The Invoices page totals the month for you, and each invoice keeps a record of everything that happened to it.
- Filter by statusPaid, partially paid, unpaid, draft or pending review.
- The PDF on filePreview or download any invoice.
- Large payments reviewedOver USD 10,000, add the documents and Triply checks them.
Customers
Paid in full, in their words.
ReceiptWhat our customers say
- 01
“Instant access to funds for me is key.”
Beverlyn ImaliAfrican Hartebeest Safari
- 02
“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
Augustine NzunguRun Wild Tours and Safaris
- 03
“I would definitely recommend the Triply virtual card.”
Muthoni GathituThinkk Travels
- 04
“It is simply a phenomenal switch.”
Sospeter Kung’uEliteways Travel and Safaris
Travel businesses on Triply6,000+
“At Unique World Destinations International, we pride ourselves on working with partners who help us deliver seamless and efficient experiences to our clients. Triply.co has proven to be an invaluable all-in-one platform for our travel operations - from flight bookings and quotations to receiving payments and currency conversions. What sets Triply.co apart is not just the range of services they offer, but the efficiency and user-friendliness of their system. The ability to generate secure payment links and receive client payments on the same day has been a game changer for us. Compared to traditional bank transfers, which would take up to two working days, Triply.co has significantly streamlined our financial processes. Additionally, the support team deserves special recognition. Nessy and Antony, in particular, have gone above and beyond, providing prompt and professional assistance - even beyond normal working hours when necessary. Their dedication, friendliness, and customer-first approach make Triply.co a trusted partner in our day-to-day operations. We highly recommend Triply.co to any business in the travel industry looking for a reliable, efficient, and supportive platform to manage bookings and payments.”
Unique World Destinations Internationaluniqueworlddestinations.com
“Triply's payment link collection truly streamlines our operations, allowing for instant payment receipt globally and immediate redirection to your account. I'm keen to discover more of its features as we pivot.”
William LigamiTulivu Africa
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel businesses ask before they send invoices from Triply.
What goes on an invoice?
Your client, the currency, the service date, how long the invoice stays open, and one or more services. Each service has a category (tour package, hotel or accommodation, flight or transport, activity or excursion, or other), a description, a quantity and a unit price. Add a markup or supporting documents if you need them.
How long does an invoice stay open?
You choose: 24 hours, 3 days, 7 days or a date of your own. The payer page counts down to it.
How does my client pay?
They open the invoice’s payer page, choose their country and the currency to pay in, and pick a payment method such as mobile money or card. They can download the invoice from the same page.
Can my client pay part of an invoice?
Yes. The payer page lets them pay a different amount, and an invoice can carry a payment plan: a deposit and instalments, each with its own due date and share of the total.
Who pays the transaction fee?
The invoice shows the Triply fee and who pays it. Before you send, open See how much you’ll receive to compare what your client pays by country and payment method.
How do I know when an invoice is paid?
Each invoice keeps its updates: created, sent, partially paid and fully paid. The Invoices page totals what you have invoiced, been paid, and what is pending or overdue.
What happens with a large payment?
A payment over USD 10,000 may need supporting documents, such as the itinerary or message threads, before Triply reviews it. The invoice shows Pending review and asks for them.
Which currencies can I invoice in?
The invoices list shows invoices in USD, EUR, GBP and KES, and your client can pay in their own currency on the payer page.
Amount due
Send your first invoice today.
Open an account in minutes, or book a 20-minute demo and send your first invoice with us.
InvoiceYours, next
Paid byMobile money or card
Paid inTheir own currency
Get started Book a demoEncrypted and secured by Triply
Bills
Every bill and business expense, approved and paid in one place.
Supplier bills sit in an inbox and business expenses live on someone’s card statement until month end. Triply records every bill and expense, routes it for approval, and pays it from your balance, with each one tied to the booking or cost it belongs to.
Bill · 3 days in MombasaMombasa Coast PackagePartially paid
Paid to suppliersUSD 2,200.00 of USD 2,980.40
- Coral Bay CottagesBooked on Triply · Diani BeachUSD 2,200.00Paid
- Dhow Cruise ExperienceBooked outside Triply · Sunset dinner cruiseUSD 532.00Card sent · viewed
- Airport TransferBooked on Triply · Moi International to resortUSD 248.40Unpaid
Paid from your USD wallet.
Organize costs by trip
One bill per trip, with every supplier on it.
See the trip total beside what your client has paid you and what you have paid out, then each booking with its source, status and due date.
- Booked on Triply, or notEvery supplier on the trip, wherever you booked them.
- Money in and outPaid by your client beside paid to suppliers.
- Due datesOn every booking, so nothing slips.
- The invoice on fileView or download it from the line.
Pay suppliers their way
Pay each supplier the way they take money.
Open a line and choose how to pay it. Triply shows the options that fit the booking, with the fees and timing of each.
Booked on Triply
Pay instantly from your wallet, or by mobile money, EFT, Pesalink or RTGS.
Booked somewhere else
Pay to the methods on the supplier’s invoice, from your wallet, or pay them yourself and mark it paid.
Capture bills fast
Got an invoice by email? Add it in a minute.
Choose the supplier and upload their invoice, or key in the details. Set the amount to pay and the day to send it.
- 1Pick the vendorSee what each supplier is already owed.
- 2Upload or key it inA PDF, JPG or PNG, or the invoice number, amount and due date.
- 3Pay now or on a dateSet Send on and Triply pays it that day.
See what you owe
What you owe, across every trip.
Billed, paid, part paid, unpaid and overdue, totalled at the top. Filter by due date, amount, vendor or status, and export the lot.
Overdueamount and count, always at the top
Customers
Travel businesses, in their own words.
What the people who pay suppliers every week tell us about Triply.
- BI
“Instant access to funds for me is key.”
Beverlyn ImaliAfrican Hartebeest Safari
- AN
“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
Augustine NzunguRun Wild Tours and Safaris
- SK
“It is simply a phenomenal switch.”
Sospeter Kung’uEliteways Travel and Safaris
- MG
“I would definitely recommend the Triply virtual card.”
Muthoni GathituThinkk Travels
“We chose Triply for its fast transaction times, and it has consistently delivered on that promise, with funds hitting our account within an hour. This has been a huge benefit for our business. While the platform is generally very smooth, we did encounter a small issue with a specific type of payment that was not processing correctly. We contacted Nessy and she was phenomenal. And she was knowledgeable and worked with us diligently to resolve the problem in a timely manner. Her proactive communication and dedication to finding a solution is very reassuring. The platform is reliable, and it's a huge plus to know that if an issue does arise, their support team is quick to respond and incredibly helpful.”
Plentiful AdventuresPlentiful Adventures Limitedplentifuladventures.com
“The payment system offered by Triply has been a game changer, to instantly receiving funds, converting for immediate use has made our operations runs smoothly. Highly recommended”
Rosolo Safarisrosolosafaris.co.ke
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel businesses ask before they pay suppliers from Triply.
What is a bill in Triply?
Everything a trip owes its suppliers, in one place. Each booking on the trip is a line with its supplier, amount, status and due date, next to what the client has paid you.
Where do bills come from?
Bookings made on Triply add their lines to the trip’s bill. For a supplier you booked another way, capture the bill yourself: upload their invoice or key in the details.
How can I pay a supplier?
From your Triply wallet, or by mobile money, EFT, Pesalink or RTGS, depending on the booking. For a supplier booked outside Triply, pay to the methods on their invoice, send them a single-use card, or pay them yourself and mark the bill as paid.
Can I schedule a payment?
Yes. When you capture a bill, set a Send on date and the payment goes on that day.
Can I pay part of a bill?
Yes. Enter the amount to pay separately from the bill amount. The bill shows as partially paid until the rest is settled.
How do I see what is overdue?
The Bills page totals what you have been billed, paid, partially paid and still owe, and shows the overdue amount and how many bills are overdue. Filter by due date, amount, vendor or status.
Can I keep my suppliers on file?
Yes. Add a vendor once with their contact and tax ID, and the Vendors tab lists every supplier with their bills. Pay Vendor shows what each one is owed.
Can I export my bills?
Yes. Use Export bills on the Bills page.
Outstanding with suppliersUSD 0.00All settled
Bring last month’s bills and expenses.
Open an account in minutes, or book a 20-minute demo and bring this month’s bills.
Triply Flights
Issue flights without an IATA licence.
Search, book and issue tickets on Triply, even if you’re not IATA accredited. Already on a GDS? Queue your PNR to Triply and we issue it. Either way, you set the sell price and pay from your balance.
Nairobi to Zanzibar · Round-trip · Economy · 2 travelersHeld 15:00
5:50amNBO · 12 Dec1h 14m · Non-stop7:04amZNZ
5:15amZNZ · 19 Dec1h 14m · Non-stop6:29amNBO
Carry-on 7 kgChecked bag 1 × 23 kg
Your markup
- Fare, taxes and fees
- USD 809.05
- Your markup
- USD 80.91
- Your client pays
- USD 889.96
Compare every fare
Every fare for the flight, side by side.
Search a one-way, return or multi-city trip and see each flight with its fares next to it, from GDS and NDC, with the cabin and seats left.
15 minprices held on the results, with a countdown
- Any shape of tripOne-way, round-trip, or up to five flights multi-city.
- Up to nine travelersAdults, children and infants, each priced.
- Four cabinsEconomy to first, and a different cabin home.
- Your currencyUSD, KES, EUR or GBP.
Sell with confidence
Know exactly what you are selling.
Open a fare to see each flight, the terminals, what bags and meals come with it, the fare conditions, and how the price breaks down per traveler.
- Price and taxes per traveler
- Carry-on and checked bags
- Meals and amenities
- Fare conditions before you sell
Book in minutes
From search to e-ticket in five steps.
The same five steps for every booking, so anyone on your team can pick one up where it was left.
- 1SearchCompare fares from GDS and NDC sources on one screen.
- 2MarkupAdd your fee as a percentage or a fixed amount.
- 3QuoteSend it to your client by email and SMS.
- 4PaymentAdd the passengers and reserve the seats.
- 5DownloadIssue the ticket and share the e-ticket as a PDF.
Seats are held once the quote is sent. Fares can change until the ticket is issued.
Never miss a ticketing deadline
Every PNR, and how long it has left.
Flight Tickets puts every booking on a board by stage: queued, approved, issued and expired. The ticketing time limit sits on each one, so nothing lapses.
Queue PNRto bring in a booking made elsewhere
Customers
Cleared for take-off.
Travel businesses that book and get paid on Triply.
NBONairobiMREMasai Mara
“Instant access to funds for me is key.”
PassengerBeverlyn ImaliCompanyAfrican Hartebeest Safari
NBONairobiZNZZanzibar
“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
PassengerAugustine NzunguCompanyRun Wild Tours and Safaris
MBAMombasaDXBDubai
“I would definitely recommend the Triply virtual card.”
PassengerMuthoni GathituCompanyThinkk Travels
NBONairobiKGLKigali
“It is simply a phenomenal switch.”
PassengerSospeter Kung’uCompanyEliteways Travel and Safaris
“The Triply platform allows you to access urgent card payments in real time, with the option to settle withdrawals to the bank within a few hours, or to withdraw to MPESA. With a GDS integrated, we can now upsell international flights, adding more value as a one-stop shop to our safarigoers.”
Blends of Africablendsofafrica.com
“At Unique World Destinations International, we pride ourselves on working with partners who help us deliver seamless and efficient experiences to our clients. Triply.co has proven to be an invaluable all-in-one platform for our travel operations - from flight bookings and quotations to receiving payments and currency conversions. What sets Triply.co apart is not just the range of services they offer, but the efficiency and user-friendliness of their system. The ability to generate secure payment links and receive client payments on the same day has been a game changer for us. Compared to traditional bank transfers, which would take up to two working days, Triply.co has significantly streamlined our financial processes. Additionally, the support team deserves special recognition. Nessy and Antony, in particular, have gone above and beyond, providing prompt and professional assistance - even beyond normal working hours when necessary. Their dedication, friendliness, and customer-first approach make Triply.co a trusted partner in our day-to-day operations. We highly recommend Triply.co to any business in the travel industry looking for a reliable, efficient, and supportive platform to manage bookings and payments.”
Unique World Destinations Internationaluniqueworlddestinations.com
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel businesses ask before they book flights on Triply.
What kinds of trips can I search?
One-way, round-trip and multi-city, with up to five flights on a multi-city trip. Search economy, premium economy, business or first class, for up to nine travelers, and set the return cabin separately on a round trip.
Where do the fares come from?
Each flight shows its fares side by side, from GDS and NDC sources, with the cabin, fare class and seats left. Compare them and pick the one that suits your client.
How long are search prices held?
Prices on the results are held for 15 minutes, with a countdown at the top. Refresh prices to search again. Seats are held once the quote is sent, and fares can change until the ticket is issued.
Can I add my own margin?
Yes. On the Markup step add a fee as a percentage or a fixed amount, and see the total your client will pay before you move on.
How does my client get the quote?
Pick the client from your customers, or add a new one, and Triply sends them the quote by email and SMS.
Which currencies can I price in?
USD, KES, EUR and GBP. Switch the currency on the results and every fare follows.
How do I keep track of tickets?
Flight Tickets shows every booking by its PNR, on a board grouped as queued, approved, issued and expired, or as a list. Each queued booking shows how long is left on its ticketing time limit.
Can I add a booking made somewhere else?
Yes. Use Queue PNR on Flight Tickets to find a booking by its PNR and add it to your list.
Triply Hotels
Find the room, price it your way, and send it.
Search hotels for your client’s dates, compare every room and rate, and quote in the currency they use. Add your margin, send the quote, and keep every booking in one list.
Beachfront · MombasaPhoto: Diani beach, FredD, CC BY-SA 3.0Coral Coast Resort & SpaStandard Room · 12 – 16 Dec 2026 · 4 nights · 2 adults9.1
Total for 4 nightsKES 100,064.00
Find the right stay
Every stay that fits the brief.
Search a destination or a property for your client’s dates and guests. Each result shows the room that matches the search, its board and cancellation terms, and the price for the whole stay.
- Price range
- Area
- Hotel chain
- Amenities
- Star rating
- Guest rating
- Map view
Quote inKESUSDEURGBPTZSUGXZAR
Sell the property
Show your client the place, then pick the rate.
Each property has its photos, check-in times, policies, amenities, location and reviews. Below them, every room with its rates side by side.
- Up to nine roomsOn one booking, across any rates.
- Clear cancellationRefundable until a date, or not at all.
- Charges at the propertyShown before you sell, not after.
- Pay with Triply PayCards, mobile money or bank transfer.
Book in minutes
From a search to a voucher.
Five steps for every hotel booking, with your margin on top and the quote sent to your client by email and SMS.
- 1SearchDates, rooms, guests and their nationality.
- 2MarkupKES 100,064 for 4 nights, plus your fee as an amount or a percentage.
- 3QuotePick the client, and Triply sends it.
- 4PaymentYour client pays, and the rooms are reserved.
- 5DownloadThe voucher, ready to share.
Track every stay
Every stay you sold, and where it stands.
One list of hotel bookings with the traveler, the amount and the destination, and a status that moves as the booking does.
- Draft
- Awaiting payment
- Invoice paid
- Reservation pending
- Reservation confirmed
Customers
Checked in with Triply.
Travel businesses that book and get paid on Triply.
- Room204
“Instant access to funds for me is key.”
Beverlyn ImaliAfrican Hartebeest Safari
- Room118
“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
Augustine NzunguRun Wild Tours and Safaris
- Room312
“I would definitely recommend the Triply virtual card.”
Muthoni GathituThinkk Travels
- Room407
“It is simply a phenomenal switch.”
Sospeter Kung’uEliteways Travel and Safaris
“At Unique World Destinations International, we pride ourselves on working with partners who help us deliver seamless and efficient experiences to our clients. Triply.co has proven to be an invaluable all-in-one platform for our travel operations - from flight bookings and quotations to receiving payments and currency conversions. What sets Triply.co apart is not just the range of services they offer, but the efficiency and user-friendliness of their system. The ability to generate secure payment links and receive client payments on the same day has been a game changer for us. Compared to traditional bank transfers, which would take up to two working days, Triply.co has significantly streamlined our financial processes. Additionally, the support team deserves special recognition. Nessy and Antony, in particular, have gone above and beyond, providing prompt and professional assistance - even beyond normal working hours when necessary. Their dedication, friendliness, and customer-first approach make Triply.co a trusted partner in our day-to-day operations. We highly recommend Triply.co to any business in the travel industry looking for a reliable, efficient, and supportive platform to manage bookings and payments.”
Unique World Destinations Internationaluniqueworlddestinations.com
“The Triply platform allows you to access urgent card payments in real time, with the option to settle withdrawals to the bank within a few hours, or to withdraw to MPESA. With a GDS integrated, we can now upsell international flights, adding more value as a one-stop shop to our safarigoers.”
Blends of Africablendsofafrica.com
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel businesses ask before they book hotels on Triply.
How do I search for a hotel?
Enter a destination or a property, the dates, the rooms and guests, and the guests’ nationality, since hotel rates in these markets can differ by it. Filter the results by price, area, hotel chain, amenities and star rating, sort them, or see them on a map.
Which currencies can I quote in?
KES, USD, EUR, GBP, TZS, UGX and ZAR. Switch the currency on the results and every rate follows.
Can I offer refundable and non-refundable rates?
Yes. Each room shows its rates side by side, with the board, whether it is refundable and until when, and the price per night. Pick the rate that suits your client.
How many rooms can one booking hold?
Up to nine rooms, across any of the hotel’s rates.
Can I add my margin?
Yes. On the Markup step add a fee as an amount or a percentage, and see the total your client will pay, with any charges payable at the property shown separately.
How does my client get the quote?
Pick the client from your customers, or add a new one, and Triply sends them the quote by email and SMS. They can pay with Triply Pay by card, mobile money or bank transfer.
How do I keep track of hotel bookings?
Hotels lists every booking with the traveler, amount, destination and status, from draft and awaiting payment to invoice paid and reservation confirmed or cancelled.
What does my client receive once it is booked?
A voucher for the stay, which you can download and share from the last step.
Please do not disturb
See the rates you’d get.
Open an account in minutes, or book a 20-minute demo.
Triply Packages
Your ready-made trips, ready to book.
Put your packages on a storefront with your name on it, where travelers browse, see every day and what is included, and book with a deposit. Or turn any package into a quote and a client-facing itinerary in a few clicks.
Safari AdventuresVerified by Triply
Maasai Mara Safari3 days · Maasai MaraFrom USD 1,450 per person
Zanzibar Beach Week7 days · ZanzibarFrom USD 2,100 per person
Kenya Coast and Safari7 days · Amboseli, Tsavo, DianiFrom USD 2,650 per person
Serengeti Migration6 days · Arusha, Serengeti, NgorongoroFrom USD 3,800 per person
Sell online
A shop window for every trip you sell.
Travelers browse your packages by type, see how long each runs and what it costs per person, and book it there.
30%deposit to book, paid online
- Your name on itYour business, marked as verified by Triply.
- Browse by typeSafari, beach, luxury, adventure and city breaks.
- Days and nightsOn every package, with the price per person.
- Book with a depositTravelers pay 30% online to hold it.
Package your trips
Everything about the trip, in one place.
Each package carries its route with a hotel and board at every stay, a line for each day, its photographs, and what is and is not included.
- Included
- Six nights at the resort, all inclusive · Airport transfers · Stone Town walk with a guide · Spice farm tour · Mnemba snorkelling · Sunset dhow cruise
- Not included
- Flights to Zanzibar · Infrastructure tax · Spa treatments · Travel insurance
Quote faster
Turn a package into a quote and an itinerary.
Pick a package when you begin a new quote. Its places, days and stays fill the brief, the quote assistant fits it to your client’s dates and budget, and your client receives it as an itinerary with your name on it, ready to accept and pay.
See AI Powered Itineraries- 1Start from a packageSearch your packages by name, place or kind of trip.
- 2Use this packageIts places, days and stays fill the brief.
- 3Tailor the quoteAdjust days, stays and prices with the assistant and builder.
- 4Send the itineraryYour client opens it, switches options, and accepts and pays.
Customers
From the people who sell the trips.
- 01
“Instant access to funds for me is key.”
Beverlyn ImaliAfrican Hartebeest Safari
- 02
“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
Augustine NzunguRun Wild Tours and Safaris
- 03
“I would definitely recommend the Triply virtual card.”
Muthoni GathituThinkk Travels
- 04
“It is simply a phenomenal switch.”
Sospeter Kung’uEliteways Travel and Safaris
“The Triply platform allows you to access urgent card payments in real time, with the option to settle withdrawals to the bank within a few hours, or to withdraw to MPESA. With a GDS integrated, we can now upsell international flights, adding more value as a one-stop shop to our safarigoers.”
Blends of Africablendsofafrica.com
“At Unique World Destinations International, we pride ourselves on working with partners who help us deliver seamless and efficient experiences to our clients. Triply.co has proven to be an invaluable all-in-one platform for our travel operations - from flight bookings and quotations to receiving payments and currency conversions. What sets Triply.co apart is not just the range of services they offer, but the efficiency and user-friendliness of their system. The ability to generate secure payment links and receive client payments on the same day has been a game changer for us. Compared to traditional bank transfers, which would take up to two working days, Triply.co has significantly streamlined our financial processes. Additionally, the support team deserves special recognition. Nessy and Antony, in particular, have gone above and beyond, providing prompt and professional assistance - even beyond normal working hours when necessary. Their dedication, friendliness, and customer-first approach make Triply.co a trusted partner in our day-to-day operations. We highly recommend Triply.co to any business in the travel industry looking for a reliable, efficient, and supportive platform to manage bookings and payments.”
Unique World Destinations Internationaluniqueworlddestinations.com
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel businesses ask before they sell packages on Triply.
What goes into a package?
A name and a short summary, the route with a hotel and board for each stay, a line for each day, photographs, what is included and what is not, and the price it starts from.
Where do my packages show?
On your storefront, with your business’s name, where travelers browse them by type, such as safari, beach, luxury, adventure or city breaks. Your team also sees them in Triply when they start a quote.
Can travelers book from the storefront?
Yes. A traveler opens a package, checks the dates and the price per person, and books it by paying a 30% deposit online.
Can I turn a package into a quote?
Yes. Start a new quote from a package: it fills the brief with the package’s places, days and stays. Tailor it with the quote assistant and builder, then send it to your client as an itinerary they can accept and pay from.
What does a traveler see on a package?
The photographs, the route and how many days and nights it runs, the plan for each day, what is included and not included, and the price per person.
How do travelers know they can trust my business?
Your storefront shows that your business is vetted and verified by Triply as a licensed business.
Destination
Bring the trip you sell most.
Open an account in minutes, or book a 20-minute demo and bring your best-selling trip.
Photos: Wikimedia Commons (Benh Lieu Song, Niceley, FredD, Eric Kilby, CC BY-SA)Next: Solutions for travel agents
Multicurrency Wallets
Every currency you trade in, in one account.
Hold shillings, dollars, euros and pounds side by side. Get paid into the wallet for each currency, pay suppliers from it, and convert only when the rate suits you.
See your money
See every balance at once.
Your wallets sit in one list. Open one for its balance, its actions and its latest transactions, with a calculator for any two currencies beside it.
4wallets from the day your account opens
Start with four currencies
Every account starts with four currency wallets
Your local currency, USD, EUR and GBP are ready the day your account opens. Need another currency? Request a wallet and it’s added to your account straight away.
- RequestAsk for a wallet in another currency.
- AddedIt opens straight away, with nothing to wait for.
- Use itThe wallet sits beside your other four, ready to use.
Move money freely
Every wallet comes with the same six moves.
Each one runs from the wallet’s own page, in that wallet’s currency.
- DepositTop up any wallet. Kenyan wallets take mobile money.
- SendPay a bank account or mobile money from the wallet in that currency.
- Inter-walletPay any business on Triply in seconds.
- ConvertMove money between wallets at a rate you see first.
- RequestAsk another business on Triply to pay you.
- CardsIssue a virtual card that spends from a wallet.
Fund your wallets
Add money in a few taps.
Pick the wallet, enter the amount or tap a preset, and pay in. Kenyan wallets can also be topped up by mobile money.
- Deposit into any wallet
- Mobile money for KES
- Client payments land in the same wallets
Settle automatically
Pay balances out on a schedule.
Turn on automatic settlement and Triply pays each wallet’s balance to your own account, in its currency. Leave it off and the money stays put.
Next settlementWednesday, 28 Oct 2026Automatic
Settlement schedule
- WeeklyEvery Wednesday
- Bi-monthly5th and 20th of the month
- Monthly5th of the month
Choose where each currency goes
Add a payout account for each currency: a bank account by RTGS or EFT, or a mobile money account.
Customers
Money where travel businesses need it.
“Instant access to funds for me is key.”
Beverlyn ImaliAfrican Hartebeest Safari“It is simply a phenomenal switch.”
Sospeter Kung’uEliteways Travel and Safaris“I would definitely recommend the Triply virtual card.”
Muthoni GathituThinkk Travels“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
Augustine NzunguRun Wild Tours and Safaris
“Triply is truly a game-changer! One of its standout features is the seamless currency conversion — you can easily receive funds in your preferred currency without hassle. The website itself is user-friendly, smooth, and overall superb. Highly recommend Triply for anyone looking for a trustworthy and efficient platform.”
Stephen NdaviKenya Safari Bookingskenyasafaribookings.com
“The payment system offered by Triply has been a game changer, to instantly receiving funds, converting for immediate use has made our operations runs smoothly. Highly recommended”
Rosolo Safarisrosolosafaris.co.ke
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel businesses ask about holding money on Triply.
Which wallets do I get?
Four, the day your account opens: your local currency, USD, EUR and GBP. A Kenyan account opens with KES, USD, EUR and GBP.
Can I hold another currency?
Yes. Request a wallet in the currency you need and it’s added to your account straight away.
How do I add money to a wallet?
Deposit into it, take payments from clients, or receive money from another business on Triply. Kenyan wallets can also be topped up by mobile money.
Can I move money between my wallets?
Yes. Convert from one wallet to another at a rate you see before you confirm.
How does money leave a wallet?
Send it to a bank account or mobile money, transfer it to another business on Triply, or pay a supplier with a virtual card.
What is automatic settlement?
Triply pays each wallet’s balance out to your own account on a schedule you choose: weekly on Wednesdays, on the 5th and 20th of the month, or on the 5th. Turn it off and balances stay in your wallets.
Where does a settlement go?
To the payout account you add for that currency: a bank account by RTGS or EFT, or a mobile money account. A currency without a payout account isn’t settled until you add one.
Can I see each wallet’s history?
Yes. Every wallet shows its recent transactions, and you can download a statement for any wallet as PDF, CSV or XLSX.
Four wallets, ready the day you open your account.
Open an account in minutes, or book a 20-minute demo and see Triply on your own bookings.
FX
Convert when the rate suits you, not the day money lands.
Most conversions hide the margin inside the rate, so you find out what you lost afterwards. Triply shows the rate and the exact amount that lands before you confirm.
- Rate shown first
- Free between your wallets
- Immediate
Convert in two steps
Two steps and it’s done.
Enter what you convert or what you want to receive. Review the rate, the wallets and the fee, then confirm.
Freebetween your own Triply wallets
1Pick your currencies and set your amount
2Confirm how much you’ll receive and the exchange rate
Watch the market
Track the rates your business runs on.
Follow a pair’s daily mid-market rate over the range you choose. Your account shows the exact rate before each conversion.
1 USD = 129.856 KES
Mid-market rate, one a day, to .
Protect your margin
Convert for a reason, not by default.
Money arrives in the currency it was paid in. Convert when a payment calls for it, and keep it where it is when it doesn’t.
- Pay a supplier in poundsA lodge in the UK invoices GBP 1,460. Convert KES 250,000 from your shilling wallet and pay it from your pound wallet.FromKES 250,000.00ToGBP 1,460.001 KES = 0.0058 GBP
- Bring a dollar deposit homeA client paid USD 5,000. Move it to shillings when you need to pay your team locally.FromUSD 5,000.00ToKES 646,050.001 USD = 129.21 KES
- Or don’t convert at allA German client paid in euros and your next supplier bills in euros. Keep it in your EUR wallet and pay from there.FromEUR 3,200.00ToEUR 3,200.00No conversion, no rate
Customers
Travel businesses keeping more of what they earn.
“Instant access to funds for me is key.”
Beverlyn ImaliDirector, African Hartebeest Safari
“It is simply a phenomenal switch.”
Sospeter Kung’uEliteways Travel and Safaris
“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
Augustine NzunguCEO, Run Wild Tours and Safaris
“I would definitely recommend the Triply virtual card.”
Muthoni GathituThinkk Travels
“Triply is truly a game-changer! One of its standout features is the seamless currency conversion — you can easily receive funds in your preferred currency without hassle. The website itself is user-friendly, smooth, and overall superb. Highly recommend Triply for anyone looking for a trustworthy and efficient platform.”
Stephen NdaviKenya Safari Bookingskenyasafaribookings.com
“The payment system offered by Triply has been a game changer, to instantly receiving funds, converting for immediate use has made our operations runs smoothly. Highly recommended”
Rosolo Safarisrosolosafaris.co.ke
“At Unique World Destinations International, we pride ourselves on working with partners who help us deliver seamless and efficient experiences to our clients. Triply.co has proven to be an invaluable all-in-one platform for our travel operations - from flight bookings and quotations to receiving payments and currency conversions. What sets Triply.co apart is not just the range of services they offer, but the efficiency and user-friendliness of their system. The ability to generate secure payment links and receive client payments on the same day has been a game changer for us. Compared to traditional bank transfers, which would take up to two working days, Triply.co has significantly streamlined our financial processes. Additionally, the support team deserves special recognition. Nessy and Antony, in particular, have gone above and beyond, providing prompt and professional assistance - even beyond normal working hours when necessary. Their dedication, friendliness, and customer-first approach make Triply.co a trusted partner in our day-to-day operations. We highly recommend Triply.co to any business in the travel industry looking for a reliable, efficient, and supportive platform to manage bookings and payments.”
Unique World Destinations Internationaluniqueworlddestinations.com
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel businesses ask before they convert.
Which currencies can I convert between?
Any two of your wallets. Your account opens with your local currency, USD, EUR and GBP, and the calculator above also quotes the local currency of each market Triply works in.
Do I see the rate before I convert?
Yes. The rate shows as you type, and the review shows it again with exactly what you receive before you confirm.
Is there a fee to convert?
Converting between your own wallets is free. The review shows the fee line before you confirm.
How fast is a conversion?
Immediately. The money is in the other wallet as soon as you confirm.
How current are the rates?
They are mid-market rates for the date shown on the converter. You see the exact rate in your account before you confirm each conversion.
Do I have to convert payments when they arrive?
No. Payments stay in the currency they arrive in. Convert only when you need to, or pay suppliers in that currency straight from the wallet.
Can I pay someone in a different currency without converting first?
Yes. When you send to a bank account or another business on Triply, choose what they receive in their currency and Triply shows what leaves your wallet.
1 USD = 129.21 KES · 1 EUR = 139.52 KES · 1 GBP = 171.28 KES
See what you’d keep on FX.
Payouts
Pay suppliers where they actually bank.
Your ground handler takes mobile money and your hotel partner takes a bank transfer. Triply sends both from the same balance, and each payout stays attached to the bill it settles.
Pay across 17 destinations
17 destinations, by bank or mobile money.
Pick a country to see its currency, its banks and whether mobile money reaches it.
7markets with mobile money payouts
East Africa
Southern Africa
West Africa
Rest of the world
Where is the money going?
Destination country
KenyaKES
KenyaKESPayout method
Mobile moneyBank transfer
Receiving institution
M-PESAAirtel Money
Who is receiving it?
Phone number
+254 712 345 678
Registered nameJames Mwangi
Pay in their currency
Pick the supplier. Set what they get.
Saved suppliers, your own accounts and Triply wallets sit in one list. Choose the amount in their currency and Triply works out the rest.
1
Choose who you’re paying
Recently used, saved recipients, your own accounts, or a new recipient by country and payout method.
2
See the rate, fee and arrival
Bwindi Gorilla Lodge gets UGX 2,400,000. You send about KES 84,247, it arrives today in 30 minutes, and the fee is shown.
- Schedule itSend now, or pick a date.
- Save recipientsAdd a supplier once and pay them again in a tap.
- Two approvalsYou can require a second person to approve each payout.
- Every payout on recordIn your transactions list, with its receipt.
Clear supplier bills
Clear supplier bills from the same balance.
Pay Vendor lists your suppliers with what you owe each one. Pick a supplier, choose the bill and pay it.
- What each supplier is owed, at a glance
- Add a new supplier as you pay
- Bills marked paid when they clear
Customers
“It is simply a phenomenal switch.”
Sospeter Kung’uEliteways Travel and Safaris
“The Triply platform allows you to access urgent card payments in real time, with the option to settle withdrawals to the bank within a few hours, or to withdraw to MPESA. With a GDS integrated, we can now upsell international flights, adding more value as a one-stop shop to our safarigoers.”
Blends of Africablendsofafrica.com
“We chose Triply for its fast transaction times, and it has consistently delivered on that promise, with funds hitting our account within an hour. This has been a huge benefit for our business. While the platform is generally very smooth, we did encounter a small issue with a specific type of payment that was not processing correctly. We contacted Nessy and she was phenomenal. And she was knowledgeable and worked with us diligently to resolve the problem in a timely manner. Her proactive communication and dedication to finding a solution is very reassuring. The platform is reliable, and it's a huge plus to know that if an issue does arise, their support team is quick to respond and incredibly helpful.”
Plentiful AdventuresPlentiful Adventures Limitedplentifuladventures.com
“Triply's been a game-changer for me. I can accept credit card payments from all over the world, and the money is credited to my bank account really fast, unlike other merchants. Their customer service is top-notch: always responsive, friendly, and helpful. Highly recommend Triply to anyone looking for a reliable payment solution.”
Wild Buds Safariswildbudsafaris.com
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel businesses ask before they pay suppliers on Triply.
Where can I pay out to?
Bank accounts in 17 destinations, from Kenya, Uganda and Tanzania to the UK, the eurozone, the US and India, each in its own currency. Mobile money in 7 markets, including M-PESA and Airtel Money. The list above shows every one.
Can my supplier receive their own currency?
Yes. Enter what they get in their currency, and Triply shows what leaves your wallet, at the rate and fee shown before you send.
When does a payout arrive?
The amount step shows the arrival before you send. Bank transfers are processed on working days, and a payout sent after 4 PM EAT or at a weekend goes the next business day.
What does it cost?
The fee shows on the amount step before you send, included in the amount leaving your wallet.
Can I schedule a payout?
Yes. Send it now, or schedule it from the amount step.
Can payouts need approval?
Yes. Payouts can wait for a second approver before they leave your account. Requests wait in Payment Approvals.
How do I pay a supplier’s bill?
Use Pay Vendor. Pick the supplier, see what is outstanding, and pay the bill from the same balance.
Do I need my supplier’s bank details every time?
No. Save a recipient once and pick them from your list next time. Your own accounts and Triply wallets sit in the same list.
Bring your supplier list.
Open an account in minutes, or book a 20-minute demo and see Triply on your own bookings.
Virtual cards
A card for every supplier payment, closed when it’s done.
One shared company card for all supplier spend makes reconciliation guesswork. Issue single or multi-use virtual cards in the currency each supplier bills in, cap them, and close them when the trip settles.
Not just any card. A card made for travel.
Multi use · USD•••• •••• •••• 2041SAFARI ADVENTURES
Every Triply card
Accepted by airlines, hotels and tour operators
Number, expiry and CVV hidden until you unmask
Topped up from your Triply wallet
Frozen and unfrozen whenever you choose
Single use closes after one charge
Statements as PDF, CSV or Excel
Request a card in Triply, fund it from your wallet and send it to your supplier by email, text, WhatsApp or a link. They open it behind a 6-digit code, so the details stay safe if the link is forwarded.
Choose the right card
One charge, or every month.
Pick the card that fits the payment. Both are Visa cards funded from your Triply wallets.
•••• •••• •••• 5532SAFARI ADVENTURESSingle-use cardSingle use
Charges once, then closes after the first successful payment. Any unused amount returns to the wallet.
- One card for one booking
- Sent straight to your supplier
- Nothing left on it to misuse
•••• •••• •••• 1194GRACE NJERIGBPMulti use
Stays active for repeat charges up to your set limits. Best for recurring vendors or extended stays.
- Assigned to you or a teammate
- Topped up when it runs low
- Frozen in a tap, unfrozen in another
Control who spends
Ask for a card. Your admin says yes.
Anyone on your team can request a card. It goes for approval before any money moves.
- 1Choose the cardSingle use or multi use, and who it is for.
- 2Set the currency and amountFunded from that wallet, with what is available shown as you type.
- 3Explain itAdd a note and supporting documents for your approver.
- 4Send for approvalRequests wait under Card Requests to be approved or declined.
Pay suppliers safely
Pay a supplier by card, without handing over yours.
Make a single-use card from the booking you owe. Your supplier opens it with a code, charges it once on their own terminal, and the bill updates itself.
3–10%on top for your supplier’s bank fee, if you choose
1
Make it from the booking
Load it from your wallet and share it by email, text, WhatsApp or a link.
2
They open it with a code
A 6-digit code keeps the card safe if the link is forwarded.
3
They charge it once
The card closes after the charge, and anything not charged goes back to your wallet.
- Travel merchants onlyAirlines, hotels, tour operators and travel agencies.
- Valid 30 daysAfter the booking’s due date.
- A reminder first3 days before an unused card expires.
- A receipt per chargeKept with the booking and its bill.
Track every card
Know where every card stands.
Each card keeps its own record, from the request to the charge, so you never chase a supplier to ask.
Gorilla Trek PermitsRwanda Development BoardUSD 1,500.00Awaiting approvalSarah Njeri asked for a card. USD 1,500.00 is held in the USD wallet until it is approved.
Yesterday 09:20David Mwangi approved the card request.
Yesterday 11:05
Table Mountain CablewayTable Mountain Aerial CablewayUSD 90.00ReadySarah Njeri created the card and loaded USD 90.00 from the USD wallet.
Today 08:40
Dhow Cruise ExperienceDiani Beach ResortsUSD 532.00ViewedSarah Njeri created the card and loaded USD 532.00 from the USD wallet.
20 Oct 10:15Sarah Njeri sent the card on WhatsApp to +254 722 445 998.
20 Oct 10:18Diani Beach Resorts opened the card details.
22 Oct 16:42
Conference AV & InterpretersRadisson Blu NairobiUSD 389.50PaidSarah Njeri sent the card by email to events@radissonblu-nairobi.com.
14 Oct 09:04Radisson Blu Nairobi opened the card details.
15 Oct 15:30RADISSON BLU NAIROBI UPPER HILL charged USD 389.50. The card closed.
15 Oct 15:47
White Water RaftingThe Kingdom at Victoria FallsUSD 750.00Paid in partZAMBEZI RIVER ADVENTURES charged USD 600.00 of USD 750.00. The card closed.
18 Oct 09:31USD 150.00 went back to the USD wallet.
18 Oct 09:31
Vendor Ground TransportSerengeti ExpeditionsUSD 320.00DeclinedSERENGETI EXPED GENERAL STORE tried to charge USD 320.00. Declined: the merchant is not a travel business.
21 Oct 10:09Ask the supplier to charge it on the terminal they use for tours and transfers, or cancel the card.
Suggested fix
Golden Monkey TrekRwanda Development BoardUSD 200.00ExpiredReminder: the card expires in 3 days and has not been charged.
9 Oct 08:00The card expired unused. The link stopped working.
13 Oct 00:01USD 200.00 went back to the USD wallet.
13 Oct 00:01
Multi use · EUR
•••• •••• •••• 3317
Expiry03/29CVV418
AMINA ODHIAMBO
AvailableEUR 1,140.00+ EUR 500.00
Freeze, check or top up any card in a tap.
Freeze a card the moment something looks wrong, and unfreeze it when you’re ready. Show the details only when you need them, and add money from your wallet without making a new card.
Stay in control
Every card, in your hands.
Each card has its own page with its details, its activity and its transactions.
- Show card detailsNumber, expiry and CVV stay hidden until you unmask.
- Top upAdd money from your wallet.
- FreezeStop charges, and unfreeze when you’re ready.
- Download a statementAs a PDF, CSV or Excel file.
Where it can be used
| Merchant category | MCC |
|---|---|
| Airlines | 3000–3350, 4511 |
| Hotels and lodging | 3501–3999, 7011 |
| Travel agencies and tour operators | 4722 |
Declined at merchants in any other category.
Customers
“I would definitely recommend the Triply virtual card.”
Muthoni GathituThinkk Travels
“Instant access to funds for me is key.”
Beverlyn ImaliDirector, African Hartebeest Safari
1 / 3
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel businesses ask before they pay suppliers by card.
What is the difference between a single-use and a multi-use card?
A single-use card charges once, then closes after the first successful payment, and any unused amount returns to the wallet. A multi-use card stays active for repeat charges up to your set limits, which suits suppliers you pay often or extended stays.
How do I get a card?
Request one from Virtual Cards. Choose the card type, who it is for, the currency and the amount, add a note for your approver, and send it for approval. Requests wait under Card Requests, where an admin approves or declines them.
Where is the money on a card from?
From your Triply wallet. The amount is funded from the wallet in the card’s currency, and the request shows what is available before you send it.
How does a supplier receive a single-use card?
Share it by email, text, WhatsApp or a link. The supplier opens a secure page with your business’s name on it and enters a 6-digit code sent to them before the card details show. The code keeps the details safe if the link is forwarded.
Can I cover my supplier’s card fee?
Yes. When you make a single-use card for a booking, you can add between 3% and 10% on top for the supplier’s bank fee. Whatever they do not charge goes back to your wallet.
Where can a card be used?
At travel merchants: airlines, hotels and lodging, and travel agencies and tour operators. A charge at a merchant in any other category is declined, and the card page shows why.
How long is a single-use card valid?
Until 30 days after the booking’s due date. You are reminded 3 days before an unsent or unused card expires, and an expired card’s money goes back to the wallet.
Can I freeze or delete a card?
Yes. Freeze a card to stop charges and unfreeze it when you are ready, top it up, or delete it. Each card has its own page with its details, activity and transactions.
Can I download a card statement?
Yes. Download a statement for any card as a PDF, CSV or Excel file, for the last 3 or 6 months or the dates you choose.
Solutions for every travel business
One platform to sell travel, get paid and pay suppliers
Travel agents, tour operators, DMCs, TMCs, OTAs, airlines and hotels use Triply to sell trips, collect payments in any currency and pay their suppliers from one account.
Running their bookings on Triply
Pricing breakdown
TransportUSD 1,600.00
HotelsUSD 7,000.00
ActivitiesUSD 2,600.00
TransfersUSD 800.00
SubtotalUSD 12,000.00
TaxUSD 800.00
TotalUSD 12,800.00
For 4 adults · USD 3,200.00 per person
Continue to review
Payments received (2)
| Grace Wanjiru | Mobile money | 15 Jul 2026 · 10:05 AM | KES 15,000.00 | Paid |
| Peter Otieno | Card | 18 Jul 2026 · 3:40 PM | KES 15,000.00 | Paid |
Wallets 4 active
KES
USD
- CollectTake card, mobile money and bank transfer payments through links, invoices, a QR code or card charges.
- Multi-currency accountsKeep each currency in its own wallet and convert when the rate suits.
- PayPay suppliers by bank, mobile money or virtual card, with approvals.
- Run the tripManage leads, quotes, contract rates and bills in the same account.
Businesses we serve
Find your type of travel business.
What each kind of travel business uses Triply for, and the products it runs on.
6,000+travel businesses run their money on Triply
- Travel agents / Tour operators / DMCs / TMCs Quote trips, collect payments and pay suppliers. You quote, book, chase the balance and pay the supplier across four systems and a spreadsheet. AI Powered ItinerariesInvoicesBillsPayouts See the page
- OTA Let travelers pay the way they already pay. Conversion dies at the payment step when the traveler’s method isn’t supported. Checkout LinksScan to PayTriply Pay Sell to 6,000+ travel agencies and tour operators See the page
- Airlines Get paid in local currencies and convert when you choose. You collect in local currency in markets where you hold no accounts, and lose margin repatriating it. Checkout LinksMulticurrency WalletsFXPayouts Sell to 6,000+ travel agencies and tour operators See the page
- Hotel, camp, lodge or resort Get paid by OTAs, travel agents and guests, matched to each booking. Agents pay late, in the wrong currency, with nothing to reconcile against. Payment LinksVirtual TerminalInvoicesMulticurrency Wallets Sell to 6,000+ travel agencies and tour operators See the page
Customers
Travel businesses running on Triply.
“It is simply a phenomenal switch.”
Sospeter Kung’uEliteways Travel and Safaris
“I would definitely recommend the Triply virtual card.”
Muthoni GathituThinkk Travels
“Instant access to funds for me is key.”
Beverlyn ImaliAfrican Hartebeest Safari
“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
Augustine NzunguRun Wild Tours and Safaris
“Triply's been a game-changer for me. I can accept credit card payments from all over the world, and the money is credited to my bank account really fast, unlike other merchants. Their customer service is top-notch: always responsive, friendly, and helpful. Highly recommend Triply to anyone looking for a reliable payment solution.”
Wild Buds Safariswildbudsafaris.com
“At Unique World Destinations International, we pride ourselves on working with partners who help us deliver seamless and efficient experiences to our clients. Triply.co has proven to be an invaluable all-in-one platform for our travel operations - from flight bookings and quotations to receiving payments and currency conversions. What sets Triply.co apart is not just the range of services they offer, but the efficiency and user-friendliness of their system. The ability to generate secure payment links and receive client payments on the same day has been a game changer for us. Compared to traditional bank transfers, which would take up to two working days, Triply.co has significantly streamlined our financial processes. Additionally, the support team deserves special recognition. Nessy and Antony, in particular, have gone above and beyond, providing prompt and professional assistance - even beyond normal working hours when necessary. Their dedication, friendliness, and customer-first approach make Triply.co a trusted partner in our day-to-day operations. We highly recommend Triply.co to any business in the travel industry looking for a reliable, efficient, and supportive platform to manage bookings and payments.”
Unique World Destinations Internationaluniqueworlddestinations.com
“The Triply platform allows you to access urgent card payments in real time, with the option to settle withdrawals to the bank within a few hours, or to withdraw to MPESA. With a GDS integrated, we can now upsell international flights, adding more value as a one-stop shop to our safarigoers.”
Blends of Africablendsofafrica.com
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
Book a demo for your business.
Tell us which kind of business you run. We’ll run the demo on a booking shaped like one of yours.
For travel agents, tour operators, DMCs and TMCs
Quote, book, collect and pay suppliers without leaving one screen.
You quote in one tool, book in another, chase the balance on WhatsApp and pay the supplier from a card. Triply keeps all four on the booking, whether you sell to travelers, to other agents or to corporate clients.
- Quote it onceBuild the trip day by day, add your markup once and send it by email, WhatsApp or SMS.
- Collect it in partsA deposit, then up to 12 instalments, paid by card, mobile money or bank transfer.
- Pay every supplierEach item on the trip’s bill paid from a wallet, by mobile money or by bank.
- Know what you madeWhat you quoted, what you owe suppliers and the margin between them.
Built for your business
Built for travel agents, tour operators, DMCs and TMCs.
Travel agents, tour operators, DMCs and TMCs each start from a different job. All four run it on the same account.
6,000+travel businesses run their money on Triply
Travel agents
Quote it, collect it and pay for it in one place.
Build the itinerary, take the deposit and pay each supplier from the same booking, in the same account.
- AI Powered Itineraries
- Invoices
- Bills
Tour operators
Price every departure from your own contract rates.
Load supplier rates once and quote from them. Then take a deposit on every seat with one link the whole group can pay.
- AI Powered Contract Rates
- Checkout Links
- Multicurrency Collections
DMCs
Get paid by agents abroad, and pay the ground team at home.
Hold what agents send in its own currency, convert when the rate suits, and pay guides and drivers by bank or mobile money.
- Multicurrency Wallets
- FX
- Payouts
TMCs
Every trip signed off before it is paid.
Set who approves payments from each wallet, issue a virtual card per booking or supplier, and invoice the company for the trip.
- Multicurrency Virtual Cards
- Payouts with approvals
- Invoices
Replace your patchwork
Replace your spreadsheets and separate systems.
Where bookings get stuck today, and what Triply does instead.
12instalments an invoice can be split into, after the deposit
The quote
TodayYou price the trip in a spreadsheet, then type it again into a document for the client.
On TriplyYou build the quote day by day, add your markup once and send it by email, WhatsApp or SMS. The client sees one price, never your margin.
See AI Powered ItinerariesThe deposit and the balance
TodayThe deposit comes by mobile money, the balance by bank transfer, and you match them by hand.
On TriplyThe invoice carries the plan: a deposit, then up to 12 instalments on the dates you set. The client pays from one link, and you see what is paid and what is left.
See InvoicesThe supplier
TodayThe lodge wants its money before the client’s balance lands, and you pay it from another account.
On TriplyThe booking’s bill lists every supplier item with its due date, and you pay each one from a wallet, by mobile money or by bank.
See BillsThe margin
TodayNobody knows what the trip made until the last receipt is in.
On TriplyThe quote’s pricing step shows the net cost, your markup and the margin, and the booking’s tracker keeps what you quoted beside what you owe suppliers.
See Triply PackagesRun every job
Every tool to quote, book, collect and pay.
From the first enquiry to the margin, each job has its own product. Open any of them to see it in full.
Sales hubEvery enquiry and quote in one record.- Capture leads from your website form, or import them
- See who is travelling, where, when and the budget
- Turn a lead into a quote
AI Powered ItinerariesTurn a brief into a priced itinerary.- Add flights, hotels, activities and transfers day by day
- Add your markup once
- Send it by email, WhatsApp or SMS
AI Powered Contract RatesAsk AI about any supplier contract.- Store net rates, room types and cancellation tiers
- Add contracted rates straight to a quote
InvoicesSend invoices with a payment link on them.- Take a deposit, then up to 12 instalments
- See Unpaid, Partially paid or Paid at a glance
- Get paid by card, mobile money or bank transfer
Checkout LinksOne open link a whole group can pay.- Each traveler pays their own share
- Take payment in any of eight currencies
- See every payment and who paid it
BillsRecord, approve and pay supplier bills.- List every supplier item on the trip’s bill
- Pay from a wallet, by mobile money or by bank
- Mark an item paid if you settled it elsewhere
PayoutsSettle to your bank or mobile money.- Pay by bank or mobile money
- See the recipient’s registered name first
- Add a second approver when you want one
- Multicurrency Virtual CardsSingle or multi-use cards to pay suppliers.
- Single use cards close after their first payment
- You set who it’s for, the currency and the amount
- Multicurrency WalletsHold every currency you trade in.
- KES, USD, EUR and GBP, more on request
- Keep each payment in the currency it came in
FXConvert when the rate suits you.- See the rate before you convert
- See what you receive before you confirm
How it works
How a trip runs on Triply, from enquiry to supplier payment.
Follow a trip from the lead in your Sales hub to the last supplier you pay.
Sell
Source
Pay
Step 4 of 8
AI contract management
Upload supplier contracts and quote from your own rates.
See AI Powered Contract RatesPDFMara Lodge 2026-27 rates.pdfStep 5 of 8
Marketplace
Book flights and hotels at discounted rates, connect to DMCs, and get offers and deals from airlines and hotels.
See Triply Flights
Step 6 of 8
Multicurrency accounts and FX
Hold balances in several currencies and convert when the rate suits.
See Multicurrency Wallets
Customers
Travel businesses running their bookings on Triply.
“It is simply a phenomenal switch.”
Sospeter Kung’uEliteways Travel and Safaris
“I would definitely recommend the Triply virtual card.”
Muthoni GathituThinkk Travels
“Instant access to funds for me is key.”
Beverlyn ImaliAfrican Hartebeest Safari
“The client paid, the funds reflected immediately, and I issued the ticket while we were still on the call.”
Augustine NzunguRun Wild Tours and Safaris
“At Unique World Destinations International, we pride ourselves on working with partners who help us deliver seamless and efficient experiences to our clients. Triply.co has proven to be an invaluable all-in-one platform for our travel operations - from flight bookings and quotations to receiving payments and currency conversions. What sets Triply.co apart is not just the range of services they offer, but the efficiency and user-friendliness of their system. The ability to generate secure payment links and receive client payments on the same day has been a game changer for us. Compared to traditional bank transfers, which would take up to two working days, Triply.co has significantly streamlined our financial processes. Additionally, the support team deserves special recognition. Nessy and Antony, in particular, have gone above and beyond, providing prompt and professional assistance - even beyond normal working hours when necessary. Their dedication, friendliness, and customer-first approach make Triply.co a trusted partner in our day-to-day operations. We highly recommend Triply.co to any business in the travel industry looking for a reliable, efficient, and supportive platform to manage bookings and payments.”
Unique World Destinations Internationaluniqueworlddestinations.com
“We chose Triply for its fast transaction times, and it has consistently delivered on that promise, with funds hitting our account within an hour. This has been a huge benefit for our business. While the platform is generally very smooth, we did encounter a small issue with a specific type of payment that was not processing correctly. We contacted Nessy and she was phenomenal. And she was knowledgeable and worked with us diligently to resolve the problem in a timely manner. Her proactive communication and dedication to finding a solution is very reassuring. The platform is reliable, and it's a huge plus to know that if an issue does arise, their support team is quick to respond and incredibly helpful.”
Plentiful AdventuresPlentiful Adventures Limitedplentifuladventures.com
“Triply's been a game-changer for me. I can accept credit card payments from all over the world, and the money is credited to my bank account really fast, unlike other merchants. Their customer service is top-notch: always responsive, friendly, and helpful. Highly recommend Triply to anyone looking for a reliable payment solution.”
Wild Buds Safariswildbudsafaris.com
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What travel businesses ask before they move their bookings over.
Does the client see my margin?
No. The itinerary PDF carries your business name, one “From” price per person and the day-by-day plan. Your line prices and your markup stay on your side.
Can my client pay in parts?
Yes. Add a payment plan to the invoice: a deposit, then up to 12 instalments, each with its own due date. The client pays the instalment that is due, or pays in full at any point.
Do I have to pay suppliers through Triply?
No. An item booked outside Triply is paid to the supplier’s own bank or mobile money account, or marked as paid if you settled it another way. An item booked on Triply is paid through Triply.
How do I see who still owes me?
Invoices shows each one as Unpaid, Partially paid or Paid, with totals for what is paid, pending and overdue. Open one to see the balance and the next payment due.
What does it cost?
Triply is priced by plan. The pricing page shows each plan, and its calculator shows what you’d receive on a payment of any size.
Bring a quote you sent this week and see it rebuilt on Triply.
Bring a quote you sent this week. We’ll build it in Triply and show you what your client sees.
Tour operators
Protect your margin from contract to departure.
Load your supplier contract rates and quote from them. Hold what clients pay in the currency they paid in, and convert at a rate you see before you pay your suppliers.
See pricing for your volume- 6,000+ travel businesses
- Six wallet currencies
Cliffside Villas · Diani★★★★★4.8
Diani, Kenya · Contract rate · 3 room types
1 pass-through fee · 2 add-ons · 3 cancellation tiers
Leopard Point Resort · Diani★★★★4.6
Diani, Kenya · Contract rate · 4 room types
1 pass-through fee · 2 add-ons · 3 cancellation tiers
Kijani House · Watamu★★★★4.5
Watamu, Kenya · Contract rate · breakfast included
1 pass-through fee · 2 add-ons · 3 cancellation tiers
Currency Calculator
Exchange rate: 1 USD = 129.21 KES
From:
1,000
USD
To:
129,210.00
KES
| Trip Title | Source | Amount | Status |
|---|---|---|---|
| Acacia Tented Camp Masai Mara National Reserve | Booked on Triply | USD7,000.00 | Pending approval |
| Game Drive Package Full-day guided game drive | Booked on Triply | USD2,600.00 | Unpaid |
| Flight to Mara airstrip Nairobi Wilson to the Mara | Booked on Triply | USD1,600.00 | Unpaid |
Where tour operators lose margin today.
Where a departure loses money today, and what Triply does at each point.
-
The contract
Your supplier contracts live in a folder, and every quote types the rate again. On Triply each contract is loaded once, with its seasons, room types, child policy and cancellation tiers, and the quote builder pulls it into the day at your contract rate.
-
The currency
You collect in dollars, pay the lodge in shillings and learn the rate from the bank statement. On Triply the rate is shown before you convert, and you convert when you choose.
-
The float
Client money and supplier money sit in one bank account, and nobody can say what is spoken for. On Triply each currency is its own wallet, and every payment link, invoice and bill shows in its history by type.
-
The ground handler
The handler is paid by a transfer someone types, with a reference nobody recognises. On Triply the bill's item is paid from the wallet, and the vendor is given their own invoice number as the reference.
The three Triply products tour operators use.
Contract rates, wallets and FX, and bills, all in one account.
-
Load the rates once
Each contract is loaded with its seasons, room types and terms, private to your team, and picked into a quote at that rate.
-
Hold it, and convert when you choose
One wallet per currency: KES, USD, EUR, GBP, UGX and TZS. Convert between them at a rate you see before you commit.
-
Pay the suppliers from the bill
Every supplier item on the trip, with its due date. Pay each from a wallet, by mobile money or by bank; the vendor gets their own invoice number as the reference.
- Licensed in [X] markets
- [X] currencies
- Payouts to [X] banks and [X] mobile money services
- [X]% settled in under [X] seconds
- PCI DSS Level 1
- ODPC and GDPR compliant
Frequently asked questions
Can I load the contracts I already have?
Yes. Each contract is added through a form for its kind, a hotel, a transfer, an activity or a package, with the signed file attached. The rates are the ones you enter, and only your team sees them.
Is the exchange rate fixed when I quote?
No. A rate applies whenever two currencies differ, and Triply shows it before you convert or pay. There is no rate hold on a quote, so hold the client's money in its own currency until you need the other one.
Who can send money from a wallet?
That depends on the wallet. KES and GBP payments go straight out. EUR, UGX and TZS need one approver and USD needs two, acting in sequence. Moving money between your own wallets never waits.
Can I pay a supplier who is not on Triply?
Yes. A bill item booked outside Triply is paid to the vendor's own bank or mobile money account, or marked as paid if you settled it another way.
See how Triply would run your departures.
Bring one departure and its supplier contracts. We'll load the rates, build the quote and show you where the margin lands.
For online travel agencies and bedbanks
Take every traveler’s payment and fill every booking from one platform.
A traveler who can’t pay the way they want leaves, and every supplier you add means another account to fund. Triply takes payments in the customer’s currency and method, and gives you flights and hotels to sell from the same balance.
- Accept traveler paymentsReceive mobile money, card and bank transfer payments in the traveler’s currency.
- Receive agency payments instantlyTravel agents pay from their Triply wallet, instantly.
- Pay suppliers with virtual cardsPay each hotel or airline with its own single-use card.
- Track every paymentSee every payment, in every currency, in one place.
Grow your business
Everything an OTA or bedbank gets on Triply.
- 6,000+travel agencies and tour operatorsSell your inventory to them on TriplyHow agents pay you
- Get paid by travel agencies and tour operators instantly, for freeSee agent payments
- Pay suppliers by issuing virtual cardsPay suppliers
- Hold several currencies and manage FXSee Multicurrency Wallets
- Invoice and billSee Invoices
Convert more travelers
Accept traveler payments on your own checkout.
Start with a snippet or a link today, and connect your own systems when you need to.
<div data-integrations="pay-online">Embed on your siteOne snippet puts Triply’s payment widget on your own pages, in your colours.Embed on your website
pay.triply.co/c/your-agencySend a checkout linkCreate one page for one thing you sell, and every traveler who opens it can pay. No website needed.See Checkout Links
Your platformTriplyConnect by APIRun payments from your own booking engine, on the Orbit and Signature plans.See API access
Sell to agencies
Receive payments from travel agencies and tour operators instantly, for free.
Offer Triply Pay beside your other ways to pay. Agents who book through you pay from the wallet they already hold, and you see the payment with the booking it is for.
- Agents pay by instant wallet transfer, free to send
- The agent signs in with their email and a one-time code
- Your platform never sees the agent’s wallet credentials
Pay suppliers safely
Pay suppliers by issuing virtual cards.
Issue a single-use virtual card for the booking and send it to the supplier. They charge it once, the card closes, and anything not charged returns to your wallet.
- One card per booking, in USD or GBP
- Issue multi-use cards for suppliers you pay again and again
- Pay a supplier’s bank or mobile money account instead
Hold every currency
Get multi-currency accounts and track every payment.
Each payment lands in the wallet for its currency. Filter by wallet, date, status or amount to find the booking it paid for.
- KES, USD, EUR, GBPand more on request
- Rate shown firstbefore you convert
- Settles to your bankon a schedule or early
Security
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What online travel agencies ask before they move their checkout to Triply.
Which payment methods can our customers use?
Travelers pay by card, mobile money or bank transfer. Travel agents with a Triply account can also pay from their wallet with Triply Pay.
Do we need developers to add Triply to our checkout?
No. The embed is one snippet Triply writes for you, and checkout links need no website at all. API access comes with the Orbit and Signature plans.
How do we pay hotels and airlines?
Issue a single-use virtual card for the booking, or pay the supplier’s bank or mobile money account. A single-use card closes after its first charge, and anything not charged goes back to your wallet.
Can we hold more than one currency?
Yes. Each currency has its own wallet: KES, USD, EUR and GBP, and more on request. You see the rate before you convert between them.
Who pays the Triply fee?
You choose once in Settings: your business, the traveler, or a split.
How does the money reach our bank?
Each wallet settles to your payout account for its currency, weekly, twice a month or monthly, or early from the wallet.
Bring your checkout drop-off numbers.
Bring the trip you sell most. We’ll set it up on Triply and show you what your customers see.
DMCs
Collect from overseas agents. Pay local suppliers.
Send overseas agents an invoice that names the booking. Receive their payment in a wallet in their currency, and pay your ground suppliers from the same account.
See pricing for your volume- 6,000+ travel businesses
- Card, mobile money and bank transfer
Payment plan
Total USD 12,800.00
Paid so far USD 3,840.00
Balance USD 8,960.00
Payment schedule
1 of 3 payments made Deposit Paid
USD 3,840.00
Paid on 25 Jun 2026 30% of total
Instalment 2 Due now
USD 4,480.00
Due on 10 Jul 2026 35% of total
Final instalment Upcoming
USD 4,480.00
Due on 25 Jul 2026 35% of total
Wallets 4 active
EUR
USD
KES
Pending approval
KES 45,000.00
Requested by
Sarah Kimani
Why agent payments are hard for DMCs today.
What an agent's payment does to your week today, and what it does on Triply.
-
The invoice
You email a PDF and wait. On Triply the invoice goes out as a link that stays current, with a deposit and instalments on the dates you set, and the agent pays by card or bank transfer from it.
-
The reference
A transfer arrives for an amount that matches nothing. On Triply every payment through an invoice or a link lands in your wallet history named by what it paid, and the invoice shows what is paid and what is left.
-
The currency
The agent pays in dollars, the bank converts at its own rate and you find out later. On Triply the payment stays in the USD wallet until you choose to convert it, at a rate you see first.
-
The ground suppliers
Drivers, guides and lodges are paid from a different account, one by one. On Triply you send from the wallet to a bank or mobile money account, and a payment that needs a second signature waits for it.
The three Triply products DMCs use.
Collections, wallets and payouts, all in one account.
-
Invoice the agent, with a plan
A deposit, then instalments on the dates you set. The agent pays by card or bank transfer from a link that always shows what is due.
-
Hold it in the currency it came in
One wallet each for KES, USD, EUR, GBP, UGX and TZS. Convert between them when you choose, at a rate you see first.
-
Pay suppliers, with sign-off
Send to a bank or mobile money account. Which wallet it leaves decides who has to approve it first.
- Licensed in [X] markets
- [X] currencies
- Payouts to [X] banks and [X] mobile money services
- [X]% settled in under [X] seconds
- PCI DSS Level 1
- ODPC and GDPR compliant
Frequently asked questions
How does an agent abroad pay me?
By card or bank transfer, from the invoice link or payment link you send. Mobile money is there too for anyone paying from Kenya.
Which currencies can I hold?
Six wallets: KES, USD, EUR, GBP, UGX and TZS. A payment lands in the wallet for its currency and stays there until you convert it.
Can I pay a guide by mobile money?
Yes. Send money takes a bank account or, where that is how people are paid, a mobile money number, and it shows the recipient's name from the number before you send.
What if an agent pays only part of the invoice?
The invoice reads Partially paid, with what is paid so far, the balance and the next instalment due.
See how Triply would handle your agent bookings.
Bring one booking an agent abroad owes you for. We'll send the invoice, land the payment and pay the guide.
For airlines
Put your seats in front of 6,000+ travel businesses, and get paid instantly.
Travel agents, tour operators, DMCs and TMCs search and buy on Triply every day. List your inventory once, extend your rates and commissions directly, and collect in any currency without opening an account in the market.
Who pays you
Travel agentsTriply Pay, from their wallet
InstantTravelersCard, mobile money, bank transfer
Local currencyYour Triply wallet
KES12,613,595.82
USD388,792.78
EUR250,299.43
GBP144,786.43
Settle to your bank or PayBill
Your bank or PayBillWeekly, twice a month, monthly or early
Convert first, at the rate shown
Grow your distribution
Sell to more agents.
- Reach 6,000+ travel businesses searching and buying on Triply
- Upload your contract rates, and extend commissions and discounts to agents directly
- Triply’s AI agents share your live availability with agents while they quote, so they sell what you actually have
- Fill charter seats by letting a whole group pay through one checkout link
Get paid faster
Get paid without chasing.
Local currencies, local methods
Collect from customers anywhere, in local currencies with local payment methods, without opening accounts there.
See Multicurrency CollectionsConvert when it suits you
Hold the currency and convert when the rate suits you, instead of losing margin on repatriation.
See FXSimplify operations
Run your operations.
Pay suppliers
Pay suppliers by bank, mobile money or instant transfer to 6,000+ businesses on Triply.
See PayoutsSecurity
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What airlines ask before they take payments through Triply.
How do travel agents pay us?
From their Triply wallet. An agent picks Triply Pay at a partner booking platform’s checkout, or sends you a wallet-to-wallet transfer. Both arrive immediately.
Which payment methods can travelers use?
Card, mobile money and bank transfer, on a checkout link for a fare or a payment link for one passenger.
Do we need a bank account in each market?
No. Money lands in a Triply wallet for its currency. Wallets come in KES, USD, EUR and GBP, and more on request.
How do we get the money out?
Each wallet settles to your payout account for its currency, weekly, twice a month or monthly, or early from the wallet. Payout accounts are bank or mobile money accounts in your verified business name.
Do we see the rate before converting?
Yes. The rate shows before you convert, between any two of your wallets, and you convert only when you choose.
What does an airline need to sign up?
Your company registration and your Air Operator Certificate from the civil aviation authority, such as the KCAA in Kenya. Triply verifies both before the account takes money.
Bring the route you most want to fill.
Bring one route and the currencies it sells in. We’ll show you how agents and travelers pay, and how the money reaches your bank.
For hotels and accommodation providers
Sell rooms to 6,000+ travel businesses and get paid the moment they book.
Travel agents, tour operators, DMCs and TMCs search and buy stays on Triply every day. Load your contract rates once, extend commissions and discounts directly, and let agents pay you instantly, with nothing to reconcile.
Today’s arrivalsKilima View Lodge12 Dec 2026
Collected todayUSD 3,840.00 · KES 53,500.00
Fill more rooms
Sell to more agents.
- Reach 6,000+ travel businesses searching and buying on Triply
- Upload your contract rates, and extend commissions and discounts to agents directly, without an intermediary
- Triply’s AI agents share your live availability with agents while they quote, so you stop fielding “is it available?” emails
- Agents build your property into priced itineraries their clients pay from
Get paid faster
Get paid without chasing.
Virtual Terminal
Charge Booking.com, Expedia and Agoda cards straight into your wallet.
See Virtual TerminalPayment links and invoices
Payment links and tax-compliant invoices that carry the reservation, so every payment matches itself.
See Payment LinksTheir currency, your wallet
Guests and agents pay in their currency. You receive in your local currency, USD, EUR or GBP.
See Multicurrency WalletsSimplify operations
Run your operations.
Virtual cards
For suppliers, maintenance and running costs, capped and closed when done.
See Virtual CardsSecurity
How Triply keeps your money safe.
Proven on real bookings
Travel businesses across Africa collect deposits, balances and walk-in payments on Triply.
50,000+bookings paid through Triply
- 6,000+travel businesses run their money on Triply
- 30+payment corridors
- 16markets we operate in
Compliance at the core
Card payments run on certified infrastructure, and every record is handled to GDPR standards.
- PCI DSS Level 1Audited every year
- GDPR compliantEvery customer and traveler record is protected
- Two approvalsYou can require a second person to approve each payout
- Match payments to bookingsEvery payment is tied to the booking it paid for
FAQ
Frequently asked questions
What hotels and lodges ask before they move their payments to Triply.
Which OTA cards can we charge?
Virtual cards issued by Booking.com, Agoda and Expedia, in USD, KES, EUR or GBP. You charge them from your browser with the virtual terminal.
What happens if a card is declined?
Nothing is charged. The attempt shows as Declined in the log, with who took it, and you can try again.
How do travel agents pay us?
Send a payment link billed to the agent, or let agents on Triply pay from their wallet with Triply Pay.
Can a direct guest pay a deposit first?
Yes. An invoice takes a deposit, then up to 12 instalments on the dates you set, all from one link.
Can guests pay at reception?
Yes. Put your Scan to Pay code on the desk. One code works for every guest and every amount.
How does the money reach our bank?
Each wallet settles to your payout account for its currency, weekly, twice a month or monthly, or early from the wallet.
Bring your rate sheet and we’ll show you who’s searching.
Bring a week of bookings. We’ll charge a card, send a link and show you the wallet it all lands in.
Newsroom
Travel tech news from Triply
The latest on Triply as we build the travel commerce infrastructure: what the press has written and the awards Triply and its team have won.
Awards and recognition
- 2025Tourism Category WinnerAfrica Sustainable Futures Awards, FT and MIGA
- 2026Best Innovation Using TechnologyThe Pyne Awards Africa, to CEO Peter Wachira
- 2024Champions of African TechThe Africa Report, one of 20
- 2026Top Travel Agencies in KenyaKenya Airways KQ Travel Agents Awards, with KATA
Latest coverage
What the travel and tech press have written about Triply.
-
Triply Offers a One-Stop Shop Solution for Travel Agencies
by Adoni Conrad Quenum
In a context marked by a thriving tourism industry in Africa, the solution was developped by two Kenyan tech entrepreneurs to streamline travel agency operations and enhance the overall traveler experience.
Read on We Are Tech Africa, opens in a new tab -
This Y Combinator Startup Wants To Be Africa’s ‘Backbone of Travel’
by Elizabeth Casolo
Triply Co-founder and CEO Peter Wachira said some travel companies do not consider cultural and economic differences across Africa.
Read on Skift, opens in a new tab -
Local travel start-up Triply bags Sh65.8m funding from Y Combinator
by Kabui Mwangi
The funding makes Triply.co the accelerator Y Combinator’s first-ever travel tech investment in Africa.
Read on Business Daily, opens in a new tab -
Breaking: YC selects Kenyan fintech startup, Triply as its latest African pick
by Faith Omoniyi
Triply, a Kenyan fintech that helps travel businesses collect payments has been selected for Y Combinator’s winter 2024 batch.
Read on TechCabal, opens in a new tab -
Travel booking platform Triply unveils growth strategy
by Peter Mburu
Company seeks to position itself strategically in Africa’s travel industry.
Read on Daily Nation, opens in a new tab
Press kit
Triply’s logo, for light and dark grounds.
Terms and Conditions
These Terms and Conditions constitute a binding contract between YOU and TRIPLY PAY LIMITED , a company incorporated and registered in Kenya, with its registered office located at Mirage Towers, Tower 2, 9th Floor, Westlands, Nairobi . These Terms govern the use of and access to the Triply system and services by Tour Operators, Travel Agencies, and their agents or assignees when using the services offered through the Triply.co website.
These Terms of Service for Tour Operators/Travel Agencies and other applicable Triply's policies, are determined at Triply's sole and absolute discretion.
TRIPLY PAY LIMITED (" Triply ," " we ," or " us ") have developed an online platform that enables Travel Agencies and Tour Operators to create and manage accounts, access integrated services, process payments, and handle customer bookings. (the "platform").
TRIPLY PAY LIMITED (" Triply ," " we ," or " us ") in partnership with licensed financial partners and other third party providers have integrated payment processes in the platform to enable tour operators and travel agencies to have easy access to funds and conduct seamless financial transactions.
The platform allows Tour operators/Travel Agencies (" Tour Operators ," " Travel Agency ," " you ") to create and manage accounts, handle customer inquiries, generate and share quotations for these inquiries, issue invoices for the quotations created, collect payments, and process customer bookings. Additionally, the platform enables you to make payments to service providers related to client bookings, including but not limited to accommodation and transport providers. You can also use your Triply wallet to pay bills. Through third-party integrations, the platform allows tour operators/Travel Agencies to obtain virtual cards and assign them to agents within their business. These virtual cards are linked to your Triply wallet and can be used for card payments, subject to the available funds in your wallet.
The Travel Agency/Tour Operator can add other agents and assign specific permissions, including but not limited to the ability to manage funds. The platform offers an inbuilt CRM where agencies can add leads and assign them to different agents. The Travel Agency/Tour Operator Admin has the ability to control permissions, limiting or granting access to various functionalities. Triply platform integrates with third-party service providers to provide access to flights, accommodations, and activities.
The level of support, service request processing, applicable fees, and managed service obligations, are detailed in this terms of use. The Travel Agencies/Tour Operators who access and use the Platform and the associated services shall be governed by these Terms and Conditions.
1Access to the System and Services
1.1Platform Availability
1.1.1Triply shall make the Platform available to the Travel Agency/Tour Operator in accordance with this Terms and any other applicable service contract if any.
1.1.2Triply shall ensure commercially reasonable efforts are put in place for the Platform to be accessible at any given time.
1.1.3Triply does not however guarantee or warrant that the Platform or related services shall be uninterrupted, error-free, or continuously available on Triply's website or any affiliated partner sites.
2Support Services
2.1Triply shall provide standard support services to the Travel Agency/Tour Operator at no additional charge, as outlined in the applicable Service agreement contract.
2.2Travel Agency/Tour Operator shall have access to the help functionality on the Platform to raise service requests or tickets.
2.3Any requests shall be handled and addressed as soon as possible and within reasonable time.
3Training
3.1Triply may, at its discretion, offer training on the use of the Platform to designated users upon request, on a case-by-case basis.
4Feature Modifications
4.1Travel Agency/Tour Operator acknowledges that Triply may, from time to time, at its own discretion, modify the features and functionality of the Platform.
4.2In the event of significant changes or the deprecation of a material feature, Triply shall provide the Travel Agency/Tour Operator with commercially reasonable advance notice.
5Network Requirements
5.1A high-speed internet connection is required for the proper operation of the Platform.
5.2The Travel Agency/Tour Operator is solely responsible for securing and maintaining a reliable network connectivity to access and use Triply's Platform.
5.3In using Triply's platform, the Tour Operators/ Travel Agencies together with their assignees agree NOT to;
5.4Modify, adapt, or hack the Platform/System or otherwise attempt to gain unauthorized access to the System or related systems or networks;
5.5Use the System or Services in any unlawful manner, including, but not limited to, violation of any person's privacy rights;
5.6Use the System in any manner that interferes with or disrupts the integrity, security or performance of the System;
5.7Attempt to decipher, decompile, reverse engineer or otherwise discover the source code of any Software;
5.8Use or launch any automated system that accesses the System (i.e., bot) in a manner that sends more request messages to a server in a given period of time than a human can reasonably produce in the same period by using a conventional online web browser; or
5.9Engage in any other conduct that materially and adversely impacts the security, availability, or stability of the Services.
6Eligibility and Authorized Administration Access
6.1To access and use the Triply Platform, you ("Tour Operator/Travel Agency ") shall be a legally registered entity or an individual of at least 18 years of age.
6.2By registering an account, you warrant that you have the legal capacity to enter into a binding agreement and assume full liability in the event of noncompliance with these Terms and Conditions.
6.3You further warrant that the business is properly registered and allowed to operate in Kenya as per the required laws and all necessary documentations have been obtained for purposes of running the business.
6.4You hereby indemnify, defend, and hold Triply harmless against any claims, penalties, fines, or liabilities arising from your failure to maintain necessary legal papers including but not limited to registration, licensing and or operational compliance.
6.5The Tour Operator/Travel Agency may designate authorized agents or assignees ("Authorized Users") to access and use the Platform on their behalf. The Tour Operator/Travel Agency acknowledges and agrees that:
6.6Only individuals who meet the legal age requirement (18 years) may be assigned access.
6.7You are solely responsible for selecting, managing, and overseeing your Authorized Users.
6.8You shall ensure that all Authorized Users comply with these Terms and any applicable laws governing their use of the Platform.
6.9Triply shall not be liable for any data breach, loss and damages occasioned by the Tour Operator/Travel Agency, his agents, employees and or assignees who have access to the platform.
7Roles & Responsibilities
7.1Triply's Role and Responsibilities
7.1.1Platform Operator
7.1.2Triply, in partnership with licensed financial partners and other third party providers shall provide an online platform where Tour Operators/Travel Agencies can create and manage accounts, process customer bookings, and facilitate integrated payment services through the Triply Wallet.
7.1.3The Tour Operator/Travel Agency is solely responsible for the accuracy and fulfillment of details of the bookings and associated functions at Triply's Platform.
7.1.4Data Processor
7.1.5Triply shall collect, store, and process personal data and business data in accordance with the Kenyan Data Protection Act, 2019 and any other applicable laws.
7.1.6Triply shall take commercially reasonable measures to secure data and any third party information as per Triply's Privacy policy.
7.1.7All personal and business data collected by Triply in Clause 4 below shall be used to set up and authenticate the Tour Operator's/Travel Agency's accounts. The data shall also be displayed on invoices, quotations, and booking confirmations generated through the Triply Platform.
7.1.8Triply shall NOT be liable for any data breaches that shall be occasioned at any point by the Tour Operator/Travel Agency, their agents and or assignees.
7.1.9The Tour Operator/Travel Agency agrees to notify Triply of any suspected data breaches immediately or as soon as possible and cooperate in remediation efforts.
7.1.10Payment Facilitator
7.1.11Tour Operators/Travel Agencies shall have access to their Triply Wallet and funds, subject to these Terms, unless the same is withheld, held, or restricted by Triply on account of a separate contract, verification or compliance requirements, or on suspicion of fraudulent activities, including as provided under the Chargebacks, Fraudulent Transactions and Refund Adjustments clause.
7.1.12Funds collected from clients via the Triply Platform shall automatically reflect in the Tour Operator's/Travel Agency's Triply Wallet less the transaction fees imposed by the payment service provider selected by the Tour Operator. Such fees shall be deducted at source in accordance with the terms of the third-party provider.
7.1.13Triply in partnership with licensed financial partners and other third party providers facilitates payment processing for bookings by:
7.1.14Automatically remitting client payments (less applicable third-party transaction fees) to the Tour Operator's Triply Wallet in real time;
7.1.15Enabling Tour Operators to withdraw funds to their registered bank accounts or mobile wallets per the agreed payout schedule.
7.1.16Triply assumes no liability for delays, errors, or disputes arising from third-party payment providers.
7.1.17Triply operates solely as a technology service provider, offering an online platform to assist Tour Operators/Travel Agencies in streamlining operational tasks, including but not limited to:
7.1.18Generating and sharing quotations and invoices with clients;
7.1.19Collecting payments through third party integrated payment gateways;
7.1.20Facilitating reservations and bookings via third-party integrations (e.g., flights and hotel bookings).
7.1.21Triply provides tools that display third-party data and updates received from suppliers. The Tour Operator/Travel Agencies shall;
7.1.22Monitor or validate supplier-provided information;
7.1.23Notify the suppliers and or clients of any changes.
7.1.24The Travel Agency/Tour Operator is exclusively responsible for fulfilling all obligations to all their clients and or suppliers.
7.1.25Triply does not monitor, oversee, validate, or guarantee the Tour Operator/Travel Agency's performance or adherence to client agreements.
7.1.26The Tour Operator/Travel agency hereby indemnifies, defends and holds Triply harmless from any actions, omissions and or negligence occasioned by the Tour Operator in fulfilling their obligation to their Clients.
7.2Tour Operator's Role and Responsibilities
7.2.1Ensure Accurate Service Offering Information:
7.2.2The Tour Operator/Travel Agency shall provide complete, accurate, and up-to-date personal details and business details as provided for in Clause 4 herein below.
7.2.3The Tour Operator/Travel Agency shall ensure comprehensive, accurate, and current details for all tour/travel offerings, including availability status, descriptions, scheduled dates, precise duration timelines, locations, pricing, and required itineraries as provided by integrated third-party suppliers.
7.2.4Flight schedules, accommodation availability, room rates, and activity pricing are provided through third-party integrations (e.g., Amadeus GDS).
7.2.5Tour Operator/Travel Agency must verify third-party data (e.g., flight availability, hotel rates) before confirming bookings and immediately update clients of any changes.
7.2.6Any material changes (e.g., flight cancellations, price revisions) must be communicated to clients immediately upon discovery.
7.2.7The Tour Operator/Travel Agency assumes full liability for disputes, refunds, or penalties arising from outdated or inaccurate third-party data.
7.2.8Triply does not guarantee the accuracy, completeness, or timeliness of such data, as updates depend on third-party suppliers.
7.2.9The Tour Operator/Travel Agency shall adhere and comply with all applicable Kenyan laws, including but not limited to:
7.2.10Consumer Protection Act – Fair treatment of tour package buyers.
7.2.11Data Protection Act – Safeguarding customer personal information.
7.2.12Tax Regulations – Declaring and remitting applicable taxes.
7.2.13Tourism Act – Adhering to licensing, standards and operational guidelines for Tour Operators/ Travel Agencies.
7.2.14Kenya Wildlife Act - comply with KWS rules for safaris, park entry fees, and wildlife interaction guidelines.
7.2.15Any other applicable laws.
7.2.16Non-compliance may result in account suspension or termination from the Triply Platform.
7.2.17The Tour Operator/Travel Agency shall assume Full Liability for any shortcomings, negligence, or breaches occurring before, during, or after the provision of Tour and Travel services. These shortcomings include, but are not limited to:;
7.2.18Misuse of Client Funds or Staff Misconduct: Misappropriation of payments, misconduct by agents and or assignees, or failure to deliver services.
7.2.19Security Breaches: Unauthorized access and or disclosure of clients' personal and financial data to third parties.
7.2.20Safety and Compliance Failures: Non-compliance with safety protocols, local regulations, environmental laws and any other applicable laws.
7.2.21The Tour Operator/Travel Agency agrees to indemnify, defend, and hold Triply harmless against any claims, losses, damages, legal actions, or penalties arising from any negligence, misconduct, or failure to fulfill contractual obligations occasioned by them or their assignees.
8Tour Operators and Travel Agencies Listing Process
8.1Account creation and Registration
8.1.1To utilize Triply's Tour Operator and Travel Agency Services listing and management features, the Tour Operator/ Travel Agency shall create an account on the Triply platform by adhering to the procedure and process availed by Triply.
8.2Creating a Personal Profile
8.3The Tour Operator/Travel Agency shall enter accurate personal information while registering on Triply's platform as hereunder;
Personal Information
8.3.1First Name
8.3.2Last Name
8.3.3Email Address
8.3.4Primary Phone Number
8.4The Tour Operator/Travel Agency represents and warrants that the individual completing the registration is either the owner of, or a duly authorised representative of, the Tour Operator/Travel Agency with full authority to enter into and bind the Tour Operator/Travel Agency to these Terms. The Tour Operator/Travel Agency further represents and warrants that all information provided during registration is true, accurate, complete, and will be kept current at all times.
8.5Triply, whether directly or through its third-party verification providers, shall conduct Know Your Customer (KYC) and related verification checks to confirm the identity of the individual completing registration and their authority to act for the Tour Operator/Travel Agency. The Tour Operator/Travel Agency consents to the collection, processing, and sharing of the information provided with such verification providers for this purpose, in accordance with Triply's Privacy Policy and applicable law.
8.6Completion of the KYC verification to Triply's satisfaction is a mandatory requirement for the activation of the Tour Operator's/Travel Agency's account and access to the Services.
8.7Triply reserves the right to suspend or terminate any account, and to report to the relevant authorities and/or commence legal proceedings against the Tour Operator/Travel Agency or the registering individual, where an account is found to contain false or misleading information. The Tour Operator/Travel Agency shall indemnify Triply against any loss, liability, or expense arising directly from false or misleading information it (or the registering individual) has provided.
8.8Creating the Business Profile
The Tour Operator/Travel Agency shall provide accurate Business information while registering on Triply's platform as hereunder;
8.8.1Company Name
8.8.2Trade name
8.8.3Business Email
8.8.4Business Website
8.8.5Business Phone Number
8.8.6Business Physical Address
8.9Document Submission
8.10As part of the onboarding process, Triply, directly or through its third-party verification providers, shall conduct Know Your Business (KYB) verification checks using commercially reasonable efforts to verify the identity, legitimacy, and eligibility of the Tour Operator/Travel Agency.
8.11The Tour Operator/Travel Agency shall provide all KYB documentation and any other information reasonably requested by Triply to facilitate the verification process. The Tour Operator/Travel Agency represents and warrants that all documents and information submitted are true, accurate, complete, current, and not misleading. Triply reserves the right to request additional documentation or information at any time where it considers such information necessary to complete, update, or enhance its verification, compliance, risk assessment, or fraud prevention processes.
8.12Completion of the KYB verification to Triply's satisfaction is a mandatory requirement for the activation of the Tour Operator's/Travel Agency's account and access to the Services.
8.13Where the KYB verification is delayed, unsuccessful, or cannot be completed for any reason, Triply may suspend or decline the onboarding process and shall, where reasonably practicable, notify the Tour Operator/Travel Agency of the status of the application and, where appropriate, any available remedial steps. Triply shall not be liable for any delay or failure in verification arising from incomplete, inaccurate, misleading, or unverifiable information provided by the Tour Operator/Travel Agency or from delays attributable to third-party verification providers.
8.14The Tour Operator/Travel Agency acknowledges and agrees that all KYB documentation and related information collected by Triply may be processed, stored, and used for the purposes of identity verification, regulatory compliance, fraud prevention, anti-money laundering and counter-terrorist financing obligations, risk management, and maintaining the integrity and security of the Platform, in accordance with Triply's Privacy Policy and applicable laws.
8.15Subscription fee Payment
8.16Upon approval by Triply to use their Platform, the Tour Operators/Travel Agencies must complete the subscription payment via Triply's designated third party financial providers and payment partners. This Shall be as per the Triply fee policy.
8.17Tour Operator/ Travel Agency account activation is contingent upon successful payment. Triply disclaims liability for third-party payment failures or delays. In case of increase in users per package/Employee Count, we have upgrade pricing in place.
8.18Platform Access
8.19Triply Shall grant access of the platform to Tour Operators/Travel Agencies only after
8.20Successful completion of KYC verification (as per Clause 4.2.4);
8.21Successful completion of KYB verification (as per Clause 4.4.3);
8.22Payment of the applicable subscription fee under the fee policy;
8.23Approval of business registration documents.
8.24Platform access is activated immediately upon meeting the above conditions. Delays caused by incomplete submissions or third-party verification are exempt from liability.
8.25Tour Operators/Travel Agencies, their authorized users and assignees shall be liable for any breach in their account and any irregular activities in their accounts.
8.26Triply reserves the right to suspend, terminate, report and or sue accounts found to contain false and misleading information.
8.27The Tour Operator/Travel Agency confirms that all information provided above is true, accurate, and up to date.
8.28Post-Registration Compliance
8.29The Tour Operator/Travel Agency must promptly update Triply of material changes to business details (e.g., registration status).
8.30Triply may periodically re-verify accounts to ensure ongoing compliance with Kenyan laws and applicable international laws.
9Platform Management
9.1User Roles & Permissions
9.1.1The first registered user of a business account assumes Super Admin status with exclusive rights to:
9.1.2Add, remove, or suspend agents/assignees;
9.1.3Assign role-based permissions (e.g., fund management, tour curation, contract uploads);
9.1.4Control access to modules like finance, client data, and third-party integrations
9.1.5The Super Admin must ensure all users comply with the Kenya Data Protection Act, 2019 and Proceeds of Crime and Anti-Money Laundering Act and all other applicable laws.
9.2Agent Onboarding
9.2.1Agents are onboarded via the "Add User" feature, where the Super Admin submits the agent's email.
9.2.2Each new Agent shall complete Triply's Know Your Customer (KYC) verification process before being granted access to the Platform.
9.2.3Completion of the KYC verification to Triply's satisfaction is a mandatory requirement for the activation of the Agent's account and access to the Platform.
9.2.4Triply reserves the right to suspend, decline, or delay activation of an Agent's account where the KYC verification cannot be completed or does not meet Triply's verification requirements.
9.2.5Following successful completion of the KYC verification and activation of the Agent's account, the Agent shall access the Platform using their registered email address and a One-Time Password (OTP), which shall be sent to the Agent's registered email address and/or phone number each time they log in.
9.3Client Management
9.4Upon successful account registration and verification of the information in Clause 4 above, The Tour Operator/Travel Agency shall be able to access the Platform.
9.5Triply's platform shall offer an inbuilt Customer Relations Management (CRM) function where Tour Operators/Travel Agencies can add leads and assign them to different agents.
9.6Tour Operators must input accurate client details into the CRM, including:
9.7Full name, email, phone number, and citizenship (Section 23, Data Protection Act);
9.8Trip details (destination, duration, timelines, transport type, meal plans);
9.9Traveler demographics (adults, children, infants).
9.10Inaccurate or suspected fraudulent entries may result in account suspension and or necessary legal action
9.11The Tour Operator/Travel Agency shall upload accurate client details in the inbuilt CRM section as hereunder;
9.11.1Personal Details
9.11.1.1Full Name
9.11.1.2Email Address
9.11.1.3Phone Number
9.11.1.4Citizenship
9.11.2Trip Details
9.11.2.1Trip Destination and Duration
9.11.2.2Trip Timelines (Date & Time)
9.11.2.3Type of trip (Solo trip, family trip, couples, …e.t.c)
9.11.2.4Preferred Transport type (Flight, Bus… e.t.c)
9.11.2.5Meal Plan. (half board, full board… e.t.c.)
9.11.3Number of Travelers and or guests.
9.11.3.1Adults (from age 12 and above),
9.11.3.2Children (3-11 years),
9.11.3.3Infants (0-2years)
9.11.3.4Trip estimated Budget
9.11.4Flight Tickets & Messaging
9.11.4.1Integrated flight data is sourced from third-party providers. Travel Agencies/Tour Operators must verify real-time availability and pricing before confirming bookings.
9.11.4.2Prices and availability are dynamic and subject to supplier updates. Travel Agencies/Tour Operators must:
9.11.4.3Refresh listings before offering quotes;
9.11.4.4Notify clients of changes within reasonable time.
9.11.5Business Management
9.11.5.1Tour Operators/Travel Agencies may upload refund policies, disclaimers or safety guidelines. These documents must comply with the Tourism Regulatory Authority (TRA) standards and any other applicable Kenyan law.
9.11.5.2A finance dashboard shall be provided to Tour Operators/Travel Agencies for visibility into their Triply Wallet balances, transaction histories, and payout schedules.
9.11.5.3Tour Operators, Travel Agencies, and their agents shall be able to access and manage their Meta platform messages (Facebook, Instagram, and WhatsApp) through the centralized messaging feature within the Triply platform. This does not provide full access to their Meta platforms, but only to the messaging functionality.
9.11.5.4The Tour operators/ Travel Agencies shall be able to create and access Travelers Booking Details, Possible Quotations and Invoices while using Triply's Platform.
9.11.5.5The Tour Operator/ Travel Agency shall be able to upload any contracts and or Policy in Triply's platform that may be needed by both the Traveler and Triply.
9.11.5.6The Tour Operator/ Travel Agency confirms that all information provided above is true, accurate, and up to date. Triply shall not be liable for any inaccurate and or false information uploaded by the Tour Operator/Travel Agency.
10Help Function
This function shall provide access to tutorials, dispute resolution tools, and customer support.
11Platforms Third Party Interactions
11.1Triply's platform integrates with other third-party service providers to provide Tour Operators/ Travel Agencies access to third party services including but not limited to flights and accommodations among others.
11.2Triply further integrates with financial partners and third party service providers to ensure wallet functionalities and facilitate financial transactions. Triply is solely a platform provider and not a financial provider.
11.3Triply does not own or control the inventory displayed by third party providers and is not liable for any changes, inaccuracies, or unavailability of the services provided by the third-parties.
11.4The Tour Operator/Travel Agency shall address any disputes related to bookings, cancellations and or modifications directly with the respective third party service provider unless there is a service level policy providing guidance and binding triply to address the said dispute.
12Financial Transactions and Wallet Functionality
12.1Triply Wallet
12.1.1Triply in partnership with licensed financial partners and other third party providers shall provide Tour Operators/Travel Agencies with a secure digital wallet ("Triply Wallet") designed to streamline financial operations, including payment collection, fund management, and disbursements.
12.1.2The Triply wallet supports multi-currency transactions and integrates virtual card functionalities for seamless supplier payments.
12.2Wallet Funding & Payment Collection
12.2.1Tour Operators/Travel Agencies may collect payments from clients directly into their Triply Wallet. All funds received are subject to verification and compliance checks from Triply in partnership with licensed financial partners and other third party providers
12.2.2For international collections, TRIPLY PAY LIMITED partners with its sister company, Triply Pay Limited, which is incorporated in the United Kingdom with its registered office at:
12.2.3Triply Pay LTD
12.2.486–90 Paul Street
12.2.5London, Greater London
12.2.6EC2A 4NE, England
12.2.7This partnership allows Triply to work with licensed international financial partners to facilitate international collections.
12.2.8The Triply Wallet supports multiple currencies, allowing the Tour Operator/Travel Agency to hold and transact in the currencies available on the Platform.
12.2.9Currency conversion within the Triply Wallet is facilitated by licensed thirdparty financial service providers using the applicable exchange rate at the time of conversion.
12.2.10Triply disclaims liability for exchange rate fluctuations, conversion fees, or delays caused by external providers.
12.2.11The tour operator/Agency indemnifies Triply from any financial liability and understands that triply is only a platform provider and not a financial provider.
12.3Disbursement of Funds
12.3.1The Tour Operator/ Travel Agency shall define and display a clear payment policy for travelers when listing tours on the Platform. This policy must specify one of the following payment plans, in compliance with the Kenyan Consumer Protection Act, 2012:
12.3.2Full Payment: The traveler pays the total tour cost upfront before the tour commencement date;
12.3.3Installment Payment: The traveler pays the tour cost in agreed installments, with due dates and amounts explicitly stated in the payment schedule.
12.3.4Triply in partnership with licensed financial partners and other third party providers shall collect payments from travelers strictly in accordance with the Travel Agency's/Tour Operator's selected payment plan. All funds received shall be held in the Travel Agency's/Tour Operator's Triply Wallet, subject to deductions in transaction fees and third-party payment provider charges.
12.3.5The Tour Operators/ Travel Agencies may withdraw funds from their Triply Wallet to registered bank accounts or mobile wallets. Withdrawals are subject to the following terms:
12.3.6Processing Times: Triply shall initiate withdrawals promptly upon request. However, the actual transfer time depends on the settlement method selected by the Travel Agency/Tour Operator (e.g., RTGS, EFT, M-Pesa, or PesaLink). Final crediting to the Travel Agency's/Tour Operator's account adheres to the standard processing timelines of the chosen payment provider.
12.3.7Transaction Fees: Applicable fees for withdrawals are determined by the selected settlement method and align with the rates imposed by third-party payment providers (e.g., banks, mobile networks).
12.3.8Payments shall be made via the method specified in the account settings by the Tour Operator/Travel Agency.
12.3.9Funds collected from clients through the Platform shall be credited to the Tour Operator's/Travel Agency's Triply Wallet, less any applicable transaction fees, charges, or deductions imposed by the selected payment service provider or other authorised third-party financial service provider. The Tour Operator/Travel Agency acknowledges and agrees that such fees, charges, or deductions shall be applied in accordance with the terms and pricing of the relevant third-party provider.
12.3.10The Tour Operator/Travel Agency indemnifies Triply against claims, losses, or legal actions arising from their payment policies and or any other third party terms.
12.4Fund Utilization
12.4.1The Triply Platform allows the Tour Operator/Travel Agency to make payments using their available funds on the Triply wallet. The said payments include but are not limited to:
12.4.2Paying Bills: Settle utility bills, invoices, flights and accommodations booking and any other obligations.
12.4.3Purchasing Goods: Use the funds in the wallet to buy products at their own convenience.
12.4.4The Tour Operator/Travel Agency Operator may, at their sole discretion, authorize withdrawals from their Triply Wallet to third-party accounts (e.g., suppliers, vendors, or contractors). Such withdrawals are conditional upon:
12.4.5Triply's collection and verification of valid Know Your Business (KYB) documentation for both The Tour Operator/Travel Agency (as per Clause 4.4) and the third-party recipient, including proof of registration under Kenyan law (e.g., business permit,).
12.4.6Triply in partnership with licensed financial partners and other third party providers reserves the right to:
12.4.7Withhold or reject withdrawals until KYB requirements are fulfilled under the Proceeds of Crime and Anti-Money Laundering Act
12.4.8Charge applicable fees for third-party verification, as outlined in the Fee Schedule.
12.5Virtual Card Functionality
12.5.1Triply, through its financial partners and other third party providers, shall facilitate the creation of Virtual Cards and allow the Tour Operators/Travel Agencies to create virtual cards to facilitate in money movements including but not limited to paying suppliers and other financial functions.
12.5.2The Tour Operators/Travel Agencies shall not incur any cost for obtaining the virtual cards. However, the Issuance of the Virtual cards shall be subject to restrictions, including but not limited to;
12.5.3Transactions limits: Predefined spending caps per card.
12.5.4Transaction Fees when making the payouts
12.5.5Expiry dates: Cards are valid only for the duration specified at issuance.
12.5.6Restrictions: Usage confined to pre-approved supplier categories (e.g., hotels, transport).
12.5.7Virtual Card usage is subject to the terms and conditions of Triply's financial providers and other third party providers, which Travel Agencies/Tour Operators must adhere to upon activation.
12.5.8Transactional fees shall be fees as stipulated by Triply's banking partners or third-party payment processors as per their policies.
12.5.9Tour Operators must use Virtual Cards solely for lawful business purposes under the Proceeds of Crime and Anti-Money Laundering Act.
12.5.10Triply reserves the right to suspend card functionality if transactions are suspected to violate Kenyan law or Triply's policies.
12.5.11The Tour Operators/Travel Agencies are solely responsible for safeguarding Virtual Card details and reporting unauthorized transactions immediately upon discovery of the same as required under the Data Protection Act, 2019.
12.5.12Tour Operators/Travel Agencies undertake to adhere to the terms and conditions of the virtual card issuer, as detailed in the Virtual Card Agreement and Terms.
12.5.13The Tour Operator/Travel Agency indemnifies Triply against claims, losses, or legal actions arising from the use of the Virtual Cards, fraud and or any consequences of non-compliance with banking partner Terms of Use.
12.6OTP Authentication
12.6.1The Tour Operator/Travel Agency acknowledges that access to the Platform and certain actions, including withdrawals, transfers, payments, and other designated transactions, require authentication using a One-Time Password (OTP) issued by Triply to the User's registered email address and/or phone number.
12.6.2The Tour Operator/Travel Agency, its Agents, and authorised users are solely responsible for maintaining the security and confidentiality of their registered email addresses, phone numbers, devices, and any OTPs issued by Triply. The Tour Operator/Travel Agency shall ensure that no OTP is disclosed to any unauthorised person.
12.6.3Any login to the Platform or instruction, transaction, or other action authenticated using a valid OTP shall be deemed to have been authorised by the relevant User and shall be binding on the Tour Operator/Travel Agency, unless the Tour Operator/Travel Agency has notified Triply without undue delay that its account, registered email address, phone number, or authentication credentials have been compromised.
13Chargebacks, Fraudulent Transactions and Refund Adjustments
13.1Authorization to Debit and Recover Funds
13.1.1Triply, in partnership with licensed financial partners and other third-party payment processors, is authorized to debit, reverse, or otherwise recover funds from the Tour Operator/Travel Agency's Triply Wallet in the event of refunds, chargebacks, payment reversals, or fraud-related adjustments, whether initiated by a customer, payment provider, card scheme.
13.2Recovery Amount
13.2.1The amount recovered in connection with any refund, chargeback, or payment reversal shall include:
13.2.2the original transaction amount;
13.2.3all applicable transaction and processing fees;
13.2.4any chargeback or dispute fees levied by the payment provider or card scheme; and;
13.2.5any reasonable administrative costs incurred by Triply in connection with the dispute or reversal.
13.3Fraudulent and Suspected Fraudulent Transactions
13.3.1Where Triply, in its sole and reasonable discretion; whether through its internal fraud detection systems, alerts from financial partners, card schemes, or regulatory or law enforcement bodies, flags a transaction as fraudulent or potentially fraudulent, the following shall apply;
13.3.2Triply-Initiated Refund or Reversal: Triply may, at its sole discretion and without prior notice to the Tour Operator/Travel Agency, initiate a refund, reversal, or hold on the flagged transaction in favour of the affected customer or payment provider. Triply shall notify the Tour Operator/Travel Agency promptly following execution of such action, via the Platform dashboard or registered email address.
13.3.3Pre-Settlement Transactions: Where the flagged transaction amount has not yet been settled into the Tour Operator/Travel Agency's Triply Wallet, Triply shall withhold or reverse the relevant funds without obligation to release them until the matter is fully resolved to Triply's satisfaction.
13.3.4Post-Settlement Transactions -Negative Wallet Balance: Where the flagged transaction amount has already been settled into the Tour Operator/Travel Agency's Triply Wallet, Triply shall impose a negative balance on that wallet equivalent to the refunded or reversed amount, inclusive of all fees and costs under Clause 6.7.2. Any subsequent funds credited to the Tour Operator/Travel Agency's Triply Wallet shall automatically be applied to offset and progressively reduce the negative balance until it is fully cleared.
13.3.5Suspension of Withdrawals: The Tour Operator/Travel Agency shall not be permitted to make any withdrawals from its Triply Wallet while a negative balance is outstanding. Triply reserves the right to restrict withdrawal functionality until the negative balance is settled in full.
13.3.6Triply's Right to Collect from Available Funds: Where sufficient funds are held in the Tour Operator/Travel Agency's Triply Wallet at any time, Triply reserves the right, at its sole discretion, to deduct from those available funds an amount sufficient to clear the outstanding negative balance in full, without further notice. The Tour Operator/Travel Agency irrevocably authorizes Triply to effect such deductions.
13.3.7Mandatory Settlement: The Tour Operator/Travel Agency shall clear any negative wallet balance within seventy-two (72) hours of the balance becoming negative, whether through incoming transactions, automatic netting, or voluntary top-up. Triply may, at its sole discretion, issue a written notice by email or through the Platform requiring the Tour Operator/Travel Agency to acknowledge the outstanding balance and confirm its intention to settle the same. Where such notice is issued, the Tour Operator/Travel Agency shall acknowledge receipt within twenty-four (24) hours.
13.3.8For the avoidance of doubt, the Tour Operator/Travel Agency's obligation to clear the negative wallet balance within seventy-two (72) hours arises automatically upon the balance becoming negative and is not conditional upon Triply issuing any notice. Any failure or delay by Triply to issue a notice, or to do so within any specified timeframe, shall not constitute a waiver of Triply's rights or remedies under these Terms and shall not relieve the Tour Operator/Travel Agency of its obligation to settle the outstanding balance.
13.3.9Failure to clear the negative wallet balance within seventy-two (72) hours shall constitute a material breach of these Terms
13.4Consequences of Failure to Settle
13.4.1Where a negative wallet balance remains outstanding beyond the periods prescribed in Clause 6.7.9, Triply reserves the right, without further notice, to:
13.4.2continue restricting all withdrawals and disbursements from the Tour Operator/Travel Agency's Triply Wallet;
13.4.3deduct any available funds in the wallet toward the outstanding balance;
13.4.4suspend or terminate the Tour Operator/Travel Agency's access to the Platform
13.4.5pursue recovery of the outstanding amount through any and or all legal avenues available under Kenyan law, including but not limited to legal proceedings for debt recovery. Any legal and administrative costs incurred by Triply in pursuing recovery shall be borne by the Tour Operator/Travel Agency.
13.5No Liability for Good-Faith Actions
13.5.1Triply shall not be liable to the Tour Operator/Travel Agency for losses, costs, or damages arising from actions taken in good faith under this Clause, including refunds, reversals, fund holds, or deductions made in response to fraud flags, chargeback demands, or payment provider or regulatory instructions. The Tour Operator/Travel Agency acknowledges that fraud detection is inherently probabilistic and agrees to hold Triply harmless for good-faith determinations made under this Clause.
13.6Dispute of a Fraud Determination or Chargeback
13.6.1Where the Tour Operator/Travel Agency disputes a fraud determination or chargeback action taken under this Clause, it shall submit a formal written dispute through Triply's Help Portal, clearly setting out the grounds for the dispute and providing all information and supporting documentation reasonably requested by Triply.
13.6.2Triply may review the dispute and may request such additional information or documentation as it reasonably considers necessary. Where the dispute involves a licensed third-party financial service provider integrated with the Platform for the provision of payment or financial services, Triply may refer the dispute to the relevant provider for investigation, review, or determination and may rely on the findings, determinations, or decisions of such provider.
13.6.3Pending the outcome of any review or investigation, Triply may maintain any negative wallet balance and continue any restrictions on withdrawals, transfers, or other account activities where it reasonably considers such measures necessary to protect the Platform, its users, or its licensed third-party financial service providers
13.6.4Following completion of the review and, where applicable, receipt of the relevant licensed third-party financial service provider's determination, Triply shall notify the Tour Operator/Travel Agency of the outcome. Where the dispute is resolved in favour of the Tour Operator/Travel Agency, Triply shall take such corrective action as it considers appropriate, including, where applicable, reinstating any funds to the Triply Wallet.
13.6.5The Tour Operator/Travel Agency acknowledges and agrees that any review, investigation, determination, or resolution involving a licensed third-party financial service provider integrated with the Platform is subject to that provider's policies, procedures, requirements, and timelines, all of which are outside Triply's reasonable control. Triply shall be entitled to rely upon the findings, determinations, and decisions of such provider and shall have no obligation to challenge, appeal, or otherwise dispute any such determination on behalf of the Tour Operator/Travel Agency.
13.6.6To the fullest extent permitted by applicable law, Triply shall not be liable for any loss, delay, cost, expense, liability, or damage arising from or relating to the acts, omissions, determinations, decisions, processes, or delays of any licensed third-party financial service provider integrated with the Platform.
14Authorization and Security
14.1All financial transactions initiated through the Triply Platform require OTP authentication or other security measures implemented by Triply in partnership with licensed financial partners and other third party providers and shall be adhered to by Tour Operator/Travel Agency.
14.2The Tour Operator/Travel Agency, their agents and assignees are responsible for safeguarding their credentials and preventing unauthorized access in their Triply Wallet.
14.3Triply shall NOT be liable for any unauthorized access to Tour Operator's/Travel Agency's wallet and the Tour Operator/Travel Agency shall Indemnify Triply in the event of such an occurrence.
14.4Tour Operators/Travel Agencies shall immediately notify Triply via the Platform's Help Portal or support email in the event they detect or suspect
14.5Unauthorized account access;
14.6Unusual transactions;
14.7Loss/theft of relevant log in credentials.
14.8Provide all relevant details (e.g., incident timeline, affected accounts) to expedite resolution.
14.9Upon notification, Triply shall;
14.10Suspend the account to prevent further unauthorized activity;
14.11Investigate the incident in collaboration with the Tour Operator;
14.12Restore access after implementing enhanced security measures
15Transactions Fees and Limits
15.1Triply in partnership with licensed financial partners and other third party providers may impose transaction limits, processing times, and applicable fees for withdrawals and payments.
15.2The Tour Operator/Travel Agency acknowledges that external banking institutions or mobile money providers may have their own fees and restrictions.
15.3The Tour Operator/Travel Agency shall not hold Triply liable for any third party charges and or restrictions in Clause 6.9.2 above.
15.4Triply shall NOT REFUND any fees to Tour Operators/Travel Agencies after transactions are completed using Triply Platform.
16Third Party Rights
16.1The Tour Operator/Travel agency hereby agrees that Triply is in partnership with other third party financial and service providers to ensure smooth running of the Triply Platform.
16.2The Tour Operator/Travel agency hereby agrees that the third parties are essential to the Triply online platform functionalities with specific rights to enforce provisions designated to them.
16.3The Tour Operator/Travel agency hereby agrees that Triply shall not be liable for any third party functionalities and hereby indemnifies Triply of the same.
17Cancellations, Postponements and Refunds
17.1Triply acts solely as an intermediary platform for tour operators/Travel Agencies and does not own, manage, or operate tours. Triply is not liable for cancellations, disruptions, postponements, or itinerary changes initiated by the Tour Operator/Travel Agency and or traveler.
17.2The Tour Operator/Travel Agency is exclusively responsible for processing refunds in accordance with their published cancellation and refund policy. Triply does not process refunds or mediate disputes arising from tour cancellations and or changes.
17.3The Tour Operator/ Travel Agency shall clearly define their cancellation and Refund policy when they are generating a quotation or invoice with Triply and the same shall be available and visible to the travelers and or potential clients.
17.4The Tour Operator's/Travel Agency's refund policy shall comply with the Kenyan Consumer Protection Act, 2012 and include:
17.5Conditions for partial/full refunds.
17.6Deadlines for refund requests
17.7Non-refundable fees (e.g., permits, pre-booked services).
17.8The Tour Operator/Travel Agency indemnifies Triply against claims, losses, or legal actions arising from cancellations, disruptions, or failure to adhere to refund obligations.
18Data Protection and Privacy
18.1These terms are governed by Triply's General Terms and Privacy Policy, accessible on Triply's website.
18.2Triply acts as a Data Processor, handling Tour Operator's/Travel Agency and travelers' personal data in accordance with these Terms and applicable Data Protection Laws (Including the Kenya Data Protection Act, 2019.)
18.3Triply retains travelers' data only as long as necessary to fulfill tour operations, bookings and or legal obligations.
18.4Upon request, Triply Shall delete or anonymize traveler data unless retention is legally required.
18.5Triply implements industry-standard security measures, including:
18.6AES-256 encryption for stored data.
18.7Secure Sockets Layer (SSL) encryption for all transactions and transmissions.
18.8Annual security audits (e.g., SOC 2 compliance reviews) to assess vulnerabilities.
18.9Personal data is stored securely within the Triply system and is only accessible to Tour Operators/Travel Agencies via secure login credentials created by the Tour Operator/Travel Agency, their agents and assignees and enforced by OTP (One Time Password) and PINs.
18.10The Tour Operator/Travel Agency shall only processes data for tour-related purposes including but not limited to communicating booking confirmations, itinerary changes, cancellations, managing refunds, safety protocols and complying with legal or immigration requirements.
18.11The Tour Operator/Travel Agency must obtain explicit consent from the traveler before using traveler data for marketing purposes.
18.12The Tour Operator/Travel Agency is prohibited from:
18.13Using customer data for third-party promotions.
18.14Selling or sharing personal data with external entities without the Client's authorization.
18.15The Tour Operator/Travel Agency shall implement multi-factor authentication for account access, role-based permissions to limit data exposure, regular updates to passwords and access controls.
18.16In event of a personal data breach affecting customer data, the Tour Operator/Travel Agency shall notify Triply immediately or as soon as possible.
18.17If the breach poses a risk to customer rights, Triply Shall notify affected customers within 72 hours and take remedial actions.
18.18Tour Operator/Travel Agency shall not share login credentials and is responsible and liable for any unauthorized access and or breach resulting from negligence.
19Intellectual Property Rights
19.1Triply retains full ownership and rights of all intellectual property On the Triply Platform, Services, Software, trademarks, and all related technology. Nothing in this Terms transfers, assigns, or grants ownership of the intellectual property to the Tour Operator/Travel Agency or any third party.
19.2The Tour Operator/Travel Agency retains ownership of any content they create and upload to the Triply Platform, including Tour Packages, descriptions, images, logos, and marketing materials. However, the Tour Operator/Travel Agency grants Triply a limited license to use such content for platform operations and promotional activities.
19.3Triply grants the Tour Operator/Travel Agency a non-exclusive, non-transferable, limited license to access and use the Triply Platform and Services solely for the purpose stipulated in these terms of use.
19.4The license in Clause 9.3 above does not grant the Tour Operator/Travel Agency the right to:
19.5Modify, distribute, or create derivative works based on Triply's platform or software.
19.6Use Triply's trademarks or branding beyond permitted use under these terms of use.
19.7Reverse-engineer, decompile, or attempt to access Triply's source code.
19.8The Tour Operator/Travel Agency shall not have any ownership rights over any new features, updates, or enhancements developed by Triply, even if such features were inspired by the Tour Operator's/Travel Agency's suggestions.
19.9The Tour Operator/Travel Agency shall not use, copy, distribute, or reproduce Triply's software, services, or branding in any way beyond the limited rights granted under this Terms of use.
19.10Any unauthorized use of Triply's intellectual property by the Tour Operator/Travel Agency shall result in suspension of the Tour Operators/Travel Agencies Triply wallet, legal action and or financial penalties.
20Acknowledgement and Undertaking
20.1The Tour Operator/Travel Agency acknowledges and agrees that Triply operates solely as an intermediary platform connecting Tour Operators/ Travel Agency with travelers. Triply provides tools for tour and travel booking management, and payment processing in partnership with licensed financial partners and other third party providers.
20.2Triply does not organize, host, or execute tours or travel on behalf of Tour Operators/Travel Agencies. Triply shall take no responsibility for the quality, safety, or outcomes of any tour.
20.3The Tour Operator/Travel Agency acknowledges and agrees that all transactions for tour/travel bookings via the Triply Platform constitute agreements between the Tour Operator/Travel Agency and the traveler. Triply is not a party to these agreements unless explicitly stated in writing.
20.4The Tour Operator/Travel Agency acknowledges, agrees and undertakes to;
20.5Secure all permits, licenses, and approvals as required by law (e.g., Tourism Regulatory Authority certifications, park entry permits).
20.6Comply with local, national, and industry safety and environmental regulations (e.g., safety standards, environmental guidelines).
20.7Deliver tours as described in listings, including adherence to advertised itineraries, inclusions, and schedules.
20.8The Tour Operator/Travel Agency acknowledges, agrees and undertakes to:
20.9Ensure all tour descriptions, pricing, promotional materials and any other necessary details are accurate and up to date.
20.10Implement safeguards against fraudulent bookings, pricing errors, or false advertising.
20.11The Tour Operator/Travel Agency acknowledges, agrees and undertakes to;
20.12Protect travelers' personal and payment data stored or processed on Triply's Platform.
20.13Validate bookings securely and prevent unauthorized access to Triply's platform and or system.
20.14Mitigate risks during tours and or related activities including but not limited to transportation safety and guided activity protocols.
20.15The Tour Operator/Travel Agency acknowledges, agrees and undertakes to the fullest extent permitted by law to waiver the right to participate as a plaintiff or class member in any purported class action lawsuit, class-wide arbitration, private attorney general action, or any other representative or consolidated proceeding against Triply.
21Limitation on the Use of Service
21.1Triply reserves the right to modify, suspend or discontinue any aspect of its platform at any time, including hours of operation or availability of Triply platform or any platform feature, without notice to the Tour Operator/Travel Agency.
21.2Triply reserves the right to impose limits on certain Triply platform features or restrict access to parts or all of Triply without notice to the Tour Operator/Travel Agency.
21.3The necessity of the limitations in Clauses 12.1 and 12.2 above shall include but not limited to;
21.4Compliance with legal, regulatory, or security requirements.
21.5Protecting the integrity of the platform from fraud, cyber-attacks, breaches and or operational threats.
21.6Implementing upgrades, maintenance, or system modifications.
21.7Triply does not warrant that the functions contained in Triply's Platform Shall be uninterrupted or error free, Triply shall not be responsible for any service interruptions (including, but not limited to, power outages, system failures, unexpected downtimes or other interruptions that may affect the receipt, processing, acceptance, completion, settlement of Payment Transactions and or ticket purchasing).
21.8At its sole and absolute discretion, Triply may limit, suspend or terminate a Tour Operator's/ Travel Agency's access to its platform at any time. If Triply suspends your use of the website, Triply Shall notify the Tour Operator/Travel Agency in advance of the reasons for the limitation unless the action is required to immediately protect Triply's business interests or comply with legal obligations.
21.9The Tour Operator/Travel Agency shall not hold Triply liable for losses arising from Platform limitations, modifications, or disruptions. The Tour Operator/Travel Agency shall indemnify Triply against claims related to their reliance on the Platform's availability or functionality.
22Warranties
22.1Triply provides its Platform and services on an "as-is" and "as-available" basis. Triply makes no warranties, express or implied, regarding uninterrupted access, error-free operation, or absence of security vulnerabilities.
22.2Triply does not endorse, warrant, or assume responsibility for:
22.3The safety, accuracy, or reliability of tours, including adherence to advertised itineraries, inclusions, or schedules.
22.4The legality, quality, or compliance of tours with local regulations (e.g., safety standards, environmental laws, TRA guidelines)
22.5The accuracy of tour descriptions, pricing, or third-party services (e.g., accommodations, transportation) promoted by the Tour Operator/Travel Agency.
22.6The Tour Operator's/Travel Agency's ability to deliver tours as described or travelers' capacity to complete bookings.
22.7Errors, omissions, or misrepresentations in content uploaded by the Tour Operator'/ Travel Agency.
22.8Triply shall not be liable for losses, and or damages occasioned by Clause 13.2 above, or penalties arising from the Tour Operator's/Travel Agency's failure to deliver tours, comply with laws, or fulfill contractual obligations to travelers.
22.9The Tour Operator/Travel Agency warrants that they have all the requisite rights to offer Tour and Travel Operation Services and that the said services are free from any form of interference, copyright, trademark, or patent claims of third parties.
22.10The Tour Operator/Travel Agency warrants that they know the purpose for which the services herein are rendered and know that Triply and the Travelers are relying on the skill and judgment of the Tour Operator/Travel Agency in seeking their services.
23Liability & Indemnification
23.1Triply encourages open communication between Tour Operators/Travel Agencies and travelers to resolve any issues amicably. Triply shall however not be liable for any internal and external arrangement made between Tour Operators/Travel Agencies and the traveler.
23.2Triply encourages the tour operator/Travel Agency to maintain insurance in commercially reasonable amounts calculated to protect itself from any and all claims of any kind or nature that may arise from activities performed or facilitated by their service.
23.3To the maximum extent permitted by law, the Tour Operator/Travel Agency shall indemnify, defend, and hold Triply harmless against any claims, losses, liabilities, damages, legal actions, fines, or penalties arising from:
23.4Misuse of personal data.
23.5Unauthorized data disclosures.
23.6Failure to comply with data protection laws and obligations including but not limited to unauthorized use or disclosure of private information.
23.7The Tour Operator/Travel Agency shall fully indemnify, defend, and hold harmless Triply from any claims, damages, liabilities, losses, or legal costs arising out of;
23.8Tour related Disputes; These include but are not limited to Cancellations, misleading advertising, booking fraud and or failure to deliver tours as described.
23.9Traveler related incidents: These include but are not limited to Injuries, accidents, loss of life, disruptions, dissatisfaction and or damages that shall be sustained during tours.
23.10Regulatory Violations: These include but are not limited to Fines and or penalties occasioned by non-compliance with relevant Laws and regulations
23.11Under no circumstances shall Triply, its affiliates, assignees, officers, directors, employees, agents and or licensors be liable for:
23.12Lost profits, revenue, or reputational harm due to the Tour Operator's/Travel Agency's negligence or misconduct.
23.13Corruption or loss of booking data caused by system failures, cyberattacks, or unauthorized access.
23.14Any Third-party failures including but not limited to Delays, cancellation, disruption and or errors by payment processors, transportation providers and or any other third party partners.
23.15Any inconvenience, loss and or damages occasioned by the occurrence of a Force Majeure Event.
23.16In the event that Triply incurs any costs, penalties, or damages as a result of the Tour Operator's/Travel Agency's failure to comply with these terms, Triply reserves the right to deduct such amounts from any future payouts or seek reimbursement from the Tour Operator/Travel Agency through any available legal avenues
23.17The Tour Operator/Travel Agency shall fully indemnify, defend, and hold harmless Triply from any claims, damages, liabilities, losses, or legal costs arising from the acts of the Tour Operators'/Travel Agencies' employees, assignees and or agents.
23.18The employees, assignees and or agents of the Triply shall not be considered employees, assignees and or agents of the Tour Operator/Travel Agency.
23.19Except as otherwise provided in these Terms of Use, the Tour Operator/Travel Agency shall have no right, power, or authority to create any obligation and or duty, expressed or implied on behalf of Triply.
24Force Majeure
24.1Force Majeure for purposes of this Terms of Service means any situation or event that makes it impossible for Triply or its agents and or assignees to perform its obligations and includes but is not limited to;
24.2Natural events or any acts of God; Floods, earthquakes, pandemics, wildfires, or severe weather disrupting travel routes or destinations.
24.3Government restrictions, legal prohibitions, or regulatory actions affecting event operations.
24.4Cyber-attacks, system disruptions and or failures, or telecommunications breakdowns.
24.5Civil unrest, terrorism, or armed conflict endangering traveler safety or tour operations.
24.6Triply shall not be held liable for any Platform disruptions, booking failures, or financial losses arising from an occurrence of a Force Majeure.
24.7Triply reserves the right to suspend, limit and or terminate its platform services or part of it thereof in such an event of Force Majeure.
24.8In the event of an occurrence of disruption as a result of Force Majeure, the Tour Operator/Travel Agency shall be responsible for informing the Client of the said occurrence within reasonable time and issue a remedy or a way forward to the client.
24.9Tour Operators /Travel Agencies agree to indemnify, defend, and hold Triply harmless from any claims, losses, or damages arising from their actions or inactions in the event of a force majeure occurrence.
25Termination
25.1These Terms shall remain effective from the date the Tour Operator/Travel Agency registers on the Triply Platform until terminated by either party in accordance with these provisions;
25.2The Tour Operator/Travel Agency may request termination and or removal of their account from Triply's platform and services by submitting a formal request to Triply in writing.
25.3Termination shall take effect only after all pending transactions, refunds, and financial obligations have been settled.
25.4If the Tour Operator/Travel Agency continues to access the Platform after requesting termination, they remain bound by these Terms.
25.5Triply reserves the right to suspend or terminate a Tour Operator's/Travel Agency's account with immediate effect in the event;
25.6The Tour Operator/Travel Agency engages in fraudulent, deceptive and or illegal activities.
25.7The Tour Operator/Travel Agency breaches any Terms herein and fails to remedy the breach within 7 days of notice, save that where the breach relates to a negative wallet balance, the Tour Operator/Travel Agency shall clear such balance within the period prescribed under the Chargebacks, Fraudulent Transactions and Refund Adjustments clause, and failure to do so shall constitute a material breach entitling Triply to suspend or terminate the account with immediate effect.
25.8The Tour Operator/Travel Agency fails to fulfill refund obligations under the Cancellation & Refund Policy leading to customer complaints or disputes.
25.9The Tour Operator's/Travel Agency's account remains continuously inactive for an extended period of two (2) years.
25.10Triply reasonably determines that the Tour Operator's/Travel Agency's continued use of the Platform is detrimental to Triply's interests or reputation.
25.11The Tour Operator/Travel Agency shall remain liable for all fees, payments, and refunds associated with any pending transactions prior to termination.
25.12Triply reserves the right to withhold payouts or deduct amounts owed from any remaining balance on the Tour Operator/Travel Agency Triply Wallet prior to termination.
25.13Triply shall not be liable for any loss of data, revenue, or customer relations resulting from the termination of an account. It is the Tour Operator's/Travel Agency's prerogative to back up any relevant event or financial data prior to termination.
26Dispute Resolution
26.1The Tour Operator/Travel Agency shall submit any complaint or dispute through Triply's Help Portal or by contacting Triply's support team. The complaint shall include all information reasonably required by Triply to facilitate its review, including, where applicable, booking details, transaction records, and a clear description of the issue.
26.2Triply may review the complaint, request additional information where reasonably necessary, and facilitate communications between the parties through the Platform, including secure messaging or document sharing, where available.
26.3Disputes relating to cancellations, refunds, tour modifications, service quality, safety incidents, or misrepresented itineraries shall be resolved directly between the Tour Operator/Travel Agency and the traveller. Upon request by either party, Triply may, at its sole discretion, assist the parties by facilitating discussions or mediation. Any mediation or assistance provided by Triply is voluntary, non-binding, and does not constitute legal, financial, or professional advice, nor does it guarantee resolution of the dispute.
26.4Where a dispute remains unresolved, the parties to the dispute may pursue any dispute resolution mechanism available to them under the applicable law, including negotiation, mediation, arbitration, or proceedings before a court of competent jurisdiction. Triply shall not be obliged to participate in, or be joined as a party to, any dispute or legal proceedings between the Tour Operator/Travel Agency and the traveller unless required by applicable law or a valid court order.
26.5Triply shall not be liable for any loss, claim, damage, liability, or expense arising out of or in connection with any dispute between the Tour Operator/Travel Agency and the traveller.
27Survival
27.1In the Event of dispute and or termination, all provisions that logically ought to survive termination and or dispute of these terms shall survive indefinitely. These Clauses include but are not limited to;
27.2Cancellation & Refund
27.3Third Party Rights
27.4Data Protection & Privacy
27.5Intellectual Property Rights
27.6Acknowledgement and Undertaking.
27.7Warranties
27.8Liability & Indemnification
27.9Dispute Resolution to help govern any ongoing dispute.
28Amendments and Updates of these terms
28.1Triply reserves the right to update, modify and or amend these Terms at any time to reflect Changes in legal or regulatory requirements, updates to platform features, security protocols, business operations and adjustments to fees, payment policies and or service offering.
28.2Triply shall indicate on its platform whenever an update has been made. The indication shall include the date in which the terms would have been updated. The updates shall be indicated on Triply's website and on Triply's dashboard.
28.3Tour Operators/Travel Agencies are responsible for reviewing amendments periodically. Continued Platform use constitutes acceptance of revised Terms.
28.4In exceptional cases where Triply shall implement changes on its platform immediately (e.g., legal compliance, fraud prevention, cybersecurity risks), such changes shall take effect immediately without prior notice to Tour Operators/Travel Agencies. However, Tour Operators/Travel Agencies Shall be informed as soon as possible.
29Severability
29.1In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.
29.2The unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
30Governing Law
30.1Any claim and or dispute arising from these terms and or Triply's website with regards to any aspect of the tour operator's/Travel Agency's services shall be governed by the Laws of Kenya.
30.2These terms shall be binding to the parties hereto and their respective heirs, legal or personal representatives, successors, and or assignees.
30.3The General Terms and Conditions together with The Privacy Policy on Triply's website are applicable to the Tour Operators/Travel Agencies.
30.4The terms and conditions herein shall be considered to have taken effect and become enforceable once the Tour Operator/Travel Agency accepts and agrees to the Terms of use.
31Customer support
Triply offers customer support services to Tour Operators/Travel Agencies, assisting with any technical issues, inquiries, or general support required throughout.
Privacy Policy
Triply Limited (“We” or “us”) values you as our member and recognizes that you put your trust in us by using Triply services. We act in the best interest of our customers. This means your privacy is important to us and we value that trust. Triply is committed to protecting and safeguarding your personal data.
Triply is an online platform that enables Travel Agencies and Tour Operators to create and manage accounts, access integrated services, process payments, and handle customer bookings. Triply offers these travel-related services through our own websites herein as well as other online platforms including but not limited to social media platforms. The information herein applies to all of our digital platforms.
Triply uses business and personal data solely to provide you with the Triply Services. Triply shall never rent, sell, or provide business and personal data to any third party for advertising or marketing purposes without your consent. However, Triply may share certain information with third parties where required for compliance with legal, regulatory, and contractual obligations. These includes information and data required while filling information on the Know your Business (KYB) section on the Triply Platform and or any other legal information required in compliance with the Kenya Data Protection Act, 2019, and Proceeds of Crime and Anti-Money Laundering Act and other applicable laws.
This Privacy Policy describes and explains how Triply (“Triply”, “we”, “us”, or “our”) collects, uses, discloses, stores, and protects personal data in compliance with the Data Protection Act, 2019 (Kenya) , the Office of the Data Protection Commissioner (ODPC) Regulations, and applicable international data protection laws, including the EU General Data Protection Regulation (GDPR) where relevant.
This Privacy Policy applies to Travel/Tour Agents, businesses, and users registered on the Triply platform. It also applies to clients and travelers whose data is processed through the Triply platform, Third parties interacting with Triply via quotations, invoices, bookings and or payments. This Privacy Policy should be read together with, and forms an integral part of, the Triply Terms & Conditions. By accessing or using the Triply platform (including web and mobile applications), you acknowledge and agree to the data practices described herein:
1Information and data Triply collects from you
We cannot deliver service efficiently to you without having some tangible information from you. When you use the Triply Platform, we request from you personal, business, financial, third party and any other information as needed. These Information includes;
1.1Personal and Business Information.
- While registering on the platform, when you select options such as “Get Started” or “Book a Demo”, we request you for your personal and Business information. This includes information such as your full name, primary phone number, address and email address, Business name, roles within the company, Company website, estimated monthly financial transaction, Preferred Global Distribution System(GDS) and any other information voluntarily provided for onboarding or demonstration purposes. This information may also include the names and details of persons you authorize to access the platform using your tour operator/agency account.
1.2Account Creation
- When creating an account on the Triply platform, we request and collect Business details information. This information includes Full names, Phone Number, Email Address of the Business owner. We further collect information on the Business name, registration Number and full contacts and address of the Business, login credentials, user role, employee count and access permissions.
1.3Identity Verification.
- This information includes details such as images and or photographs of your government-issued Identity card and number, Passport or Driving Licence (as permitted by applicable laws).
1.3.1TrueDepth API.
During the identity verification process on the iOS app, our identity verification service provider makes use of the information collected using the device camera and the TrueDepth API provided by Apple. The data collected using the True Depth API is used in smile detection (on devices supporting True Depth) during the liveness capture when we prompt a user to smile. We use it for finding a face in 3D space for supported cameras. None of the information collected by the TrueDepth API ever leaves the user's device nor is it persistently stored on the device. This is further explained in detail in our privacy policy.
1.4Know Your Business (KYB)
- After Account Creation, we request and collect information that will enable Triply Know and Verify the authenticity and legitimacy of the business in compliance with legal and regulatory frameworks. We may request you to upload documents for verification. The required KYB documentation includes:
a.A Certificate of Incorporation or Certificate of Registration;
b.Shareholding structure (CR12);
c.Proof of business address and operations.
d.A valid Tourism Regulatory Authority (TRA) licence; and
e.Details of the Ultimate Beneficial Owners (any individual owning 25% or more of the business). For Ultimate Beneficial Owners, we require a copy of a national ID or passport, as well as proof of residential address, either a certified utility bill and or a certified formal letter indicating residential address.
1.5Travel Booking Data
- This is information we request and collect from travellers and is provided by Agents when booking flights, hotels, or other travel arrangements on behalf of their clients. Such data may include, without limitation, client names, contact information, identification documents, Travel itineraries and booking information and any other travel-related information necessary for the creation and management of trips
1.6Financial and Payment Information.
- Triply provides a Triply Wallet which is a sub-account provided, held and operated by Triply’s licensed financial partner. Triply therefore requests and collects financial information from the Tour/Travel agents to help support the functions of the Triply wallet including invoicing, withdrawals and pay out services. This is information includes Mobile money details (e.g. M-Pesa), Bank account details, Wallet transaction records, Supplier payment details, Tax related information where applicable among others.
1.7Third-Party Access Data
- This information comprises data received when travel agents or tour operators (“Agents”) share invoices or quotations through the Triply platform. Interaction data generated by third parties accessing such invoices or quotations may also be collected by Triply.
1.8Other Information.
- This information can be provided to us in different scenarios such as when you fill in a form, add information to your account, respond to surveys, post to community forums, participate in promotions, communicate with Triply Support team and other Members, import or manually enter address book contacts, provide your address and/or geo location, or share your experience with us. This information is subject to what you chose to share with us. It may include health information that you voluntarily shared with us.
1.9Geo-location Information.
- This is information that is automatically collected when you use the Triply platform. It includes precise or approximate location determined from your IP address, mobile or other device’s GPS, or other information you share with us depending on your device settings. We may also collect this information when you’re not using the app if you enable this through your settings or device permissions.
1.10Usage Information.
- This may include pages or content you view and searches you make on the triply platform, Listings and or bookings you have made, additional services you have added, and other actions on the Triply Platform.
1.11Log Data and Device Information.
- This may include details about how you’ve used the Triply Platform (including if you clicked on links to third-party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, and the pages you’ve viewed or engaged with before or after using the Triply Platform. We may collect this information even if you haven’t created a Triply account or logged in.
In the event one is using a mobile device, we collect data that indicates the type of device and device system activity. The Triply system automatically registers on which site and or website you came from when you entered the Triply Website.
1.12Payment Transaction Information.
- This information includes the payment instrument used, date and time of payment, payment amount, payment instrument expiration date and billing postcode, IBAN information, your address, and other related transaction details.
1.13Third-Party Services.
- We may Collect Information from Third Parties in different situations like if you link, connect, or login to the Triply Platform with a third-party service (e.g., Google, Facebook), you direct the service to send us information such as your registration, friends list, and profile information as controlled by that service or as authorized by you via your privacy settings at that service.
- Information can also be shared and collected when you link your user account to your social media account, you might trigger exchanges of data between Triply and the specific social media provider. We advise you to activate your privacy settings so that you don’t have to share your personal data and information.
- We may also collect your personal data when we receive complaints about you from various parties on the website. The complaint can be of different nature including misconduct.
- We may also receive or collect data through the communication services used to contact Triply. This communication might be when you are booking a trip or Hotel. This information may include who you are, where you called from, the date and length of the call.
1.14Other Sources.
- To the extent permitted by applicable law, we may receive additional information about you, such as references, demographic data, or information to help detect fraud and safety issues from third-party service providers and/or partners, and combine it with information we have about you. For example, we may receive background check results or fraud warnings from identity verification service providers for use in our fraud prevention, security investigation, and risk assessment efforts. We may receive information about you and your activities on and off the Triply Platform, or about your experiences and interactions from our partners. We may receive health information, including but not limited to, health information related to contagious diseases.
2Why we process and collect this information and data
2.1Data collected during Demo is used solely for the purpose of contacting the user and scheduling a demonstration of the Triply platform.
2.2To enable you access the Triply Platform and process any requests.
2.3To facilitate and process bookings, managing travel arrangements, and complying with applicable legal, regulatory, and contractual obligations.
2.4To help facilitate the creation and maintenance of your Triply Wallet, which is a sub-account provided by our licensed financial partner.
2.5To comply with regulatory requirements, prevent fraud, safeguard the integrity of transactions on the platform, and support anti-money laundering and proceeds-of-crime checks.
2.6To help with third-party verification while conducting KYB verification checks to confirm the legitimacy of the travel agent’s or tour operator’s business.
2.7To help with security, auditing, and the improvement of Triply’s services. Triply shall ensure that such information is securely stored and may be disclosed only to third-party service providers or regulatory authorities as necessary to provide, maintain, or improve the services, or as required by law.
2.8For financial purposes including wallet creation and the execution of withdrawals and payments and assessment of claims.
2.9To enable performance of analytics, debug, conducting research, providing customer service training, sharing of updates, security alerts, and account notifications.
2.10To help personalize and customize your experience based on your interactions with the Triply Platform, your search and booking history, your profile information and preferences, and other content you submit.
2.11Enable your use of our enterprise products and accommodation services and enforce Triply’s agreements with third parties.
2.12To create and maintain a trusted and safer environment by detecting and preventing fraud, spam, abuse, security and safety incidents, and other harmful activities,
2.13To enable Triply study and combat discrimination consistent with our Non-discrimination Policy,
2.14To enable Triply to conduct fraud prevention, security investigations, and risk assessments.
2.15To Provide, Personalize, Measure, and Improve Triply’s Advertising and Marketing. We may process information to:
a.send you promotional messages, marketing, advertising, and other information based on your preferences and social media advertising through social media platforms,
b.administer referral programs, rewards, surveys or other promotional activities or events sponsored or managed by Triply or its third-party partners,
c.analyse characteristics and preferences to send you promotional messages, marketing, advertising, and other information that we think might be of interest to you,
d.invite you to events and relevant opportunities, and
e.send, with your consent, promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences.
2.16To analyse, share and enable communications with other platform parties using the Triply Platform. Triply may
a.Use the information we collect to review, scan, or analyze your communications on the Triply Platform for reasons outlined in the “How We Use Information We Collect” section of this policy, including fraud prevention, security investigations, risk assessment, regulatory compliance, product development, research, analytics, enforcing our Terms of Service, and customer support purposes.
b.As part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other sites, and subject to applicable law, we scan and analyze all images uploaded by users to the Triply platform in message threads, profiles, listings, and experiences for certain illegal or inappropriate activities (such as evidence of child exploitation) for the purpose of identifying and reporting content violations to appropriate authorities.
c.In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We use automated methods where reasonably possible.
d.Occasionally we may need to manually review communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools.
e.We will not review, scan, or analyze your messaging communications to send third-party marketing messages to you and we will not sell reviews or analyses of these communications. We may also share your communications as set out in the “Sharing & Disclosure” section.
3Sharing & disclosure of data
Triply may share personal data strictly in accordance with this Privacy Policy and the Triply Terms & Conditions. Triply may disclose such information to third-party service providers solely as necessary to facilitate the scheduling of the platform demonstration or to comply with applicable legal or regulatory obligations. This Data may be shared with:
- Licensed financial partners as necessary to create and maintain the Triply wallet sub-account, withdrawals, process payments, or comply with applicable laws and regulations.
- Travel service providers, including airlines and hotels
- Technology and infrastructure service providers acting as data processors
- Regulatory bodies, law enforcement agencies, or courts where required by law
Triply does not sell personal data. Any sharing is subject to confidentiality and data protection obligations. Processed data and information may be shared as follows;
3.1Sharing With Your Consent or at Your Direction.
- Information can only be shared with your consent. We share your information as described at the time of consent, such as when authorizing a third-party application or website to access your Triply account or participating in promotional activities by Triply partners or third parties. Where permissible under applicable law, we may use certain information about you, such as your email address, that we share with social media platforms after de-identifying it to generate leads, drive traffic to Triply, or otherwise promote Triply’s products and services.
3.2Mandatory fields
- Some data provisions and requirements are designated as mandatory fields marked with an asterisk (*). This means that this requirement is either required by law or contract. The data is mandatory for the conclusion of the contract or the desired service. Failure to provide this information may result in the contract not being fulfilled by us or the desired service not being provided.
3.3Sharing Between Members.
- To help facilitate bookings or other interactions between businesses and travellers, we may share information in situations such as:
3.3.1Between Tour Operators/agencies and Travellers when:
a.When a travel destination is booked, or when an accommodation booking request is made, or a dispute is submitted, such as profile, name, cancellation history, review information, age of traveller (unless prohibited by applicable law), dispute outcome (when applicable), and other information you choose to share and submit.
b.When additional information is shared to assist with coordinating a booking or a trip, such as profile photo and phone number.
c.When certain information is shared with the Travellers (and any additional Guests they invite, if applicable) to coordinate the booking, such as profile, full name, phone number, and address.
d.When you communicate with a member, such as your name, profile picture, and message content.
3.3.2Between Tour Operators/Travel Agents when:
a.You add other members including employees and or agents to your Triply Account and wallet. You authorize them to access and update your information and content, such as your financial information, your Triply profile information.
3.4Complying with Law, Responding to Legal Requests, Preventing Harm and Protecting Our Rights.
- We may disclose your information to courts, law enforcement, governmental or public authorities, tax authorities, authorized third parties, or other Members, if and to the extent we are required or permitted to do so by law or where disclosure is reasonably necessary to:
a)comply with our legal obligations,
b)comply with a valid legal request (such as a subpoena or court order) or to respond to claims asserted against Triply,
c)respond to a valid legal request relating to a criminal investigation to address alleged or suspected illegal activity, or to respond to or address any other activity that may expose us, you, or any other of our users to legal or regulatory liability,
d)enforce and administer our agreements with Members, including our Terms,
e)protect the rights, property or personal safety of Triply, its employees, its Members, or members of the public.
- Where appropriate, we may notify Members about legal requests unless:
a)providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or
b)(we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon or harm to Triply, our Members, or expose Triply to a claim of obstruction of justice.
4.5Service Providers
- We share personal information with affiliated and unaffiliated service providers (including their service providers) to help us run our business and for their compliance purposes. This may include, but is not limited to, identity verification, background checks and Know Your Business information uploaded during registration.
a)verify your identity or authenticate your identification documents,
b)check information against public databases,
c)conduct background checks, fraud prevention, security investigations, and risk assessments,
d)perform product development, maintenance, and debugging,
e)allow the provision of the Triply Services through third-party platforms and software tools (e.g., through the integration with our APIs),
f)provide customer service, advertising, or payments services,
g)offer additional services you select,
h)process, handle, or assess insurance claims or similar claims, or
4.6Business Transfers.
- If Triply undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer, or share some or all of our assets, including your information in connection with such transaction or in contemplation of such transaction (e.g., due diligence). In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.
4.7Contractual Obligations with Third-Party Partners
- Triply works with various third-party partners as part of its business operations. As part of our contractual obligations with these partners, we may share Know Your Business (KYB) information collected during business registration for purposes of KYB verifications, anti-money laundering (AML) compliance, and proceeds of crime checks. Such sharing is strictly limited to fulfilling our legal and regulatory obligations and to ensure compliance with applicable laws. These partners are bound by contractual and legal obligations to protect the confidentiality and security of your personal information.
5Other important information
5.3Third-Party Partners & Integrations
- Parts of Triply may link to third-party services. Triply does not own or control these third parties. When you interact with these third parties and choose to use their service, you are providing your information to them. Your use of these services is subject to the privacy policies of those providers, including Google Maps/Earth Additional Terms of Use, Google Privacy Policy.
- This provision is separate from third-party compliance partners with whom Triply may be required to share information for regulatory or contractual purposes.
6Legal basis on why we process your personal data
6.1Triply relies on the legal basis that the processing of personal data is necessary for the performance of our duties and obligations to you, specifically your use of the Triply platform.
6.2By virtue of you signing up and viewing the Triply Platform, you have authorised and given your consent to Triply to obtain personal data for promotional marketing purposes or as otherwise required by law.
6.3If the required personal data is not provided, we cannot finalize the registration process nor can we provide customer service. We rely on our or third parties’ legitimate interest, to provide and improve services and to prevent fraud and other illegal acts such as money laundering
6.4We also need personal data to be compliant with legal obligations such as legal orders and law enforcement requests.
6.5We assure you that we will always balance your rights and interests in the protection of your personal data against our rights and interests or those of third parties’.
7Applicable law for data collection and processing
7.1Triply is a Private Limited Company incorporated under the Laws of Kenya. Triply’s Physical Location is in Nairobi Kenya. The Laws of Kenya apply without prejudice to applicable international data protection obligations.
7.2For County-specific provisions, we may both be required to provide more information. However, the Laws of Kenya are paramount to any other country’s specific provisions.
8Your rights and control
You can exercise any of the rights to data protection as described in the Kenyan Data Protection Act and other applicable Kenyan law.
8.1Right to Manage Your Information
- You can access and update some of your personal information through your Account settings. If you connected your Triply Account to a third-party service, like Google, you can change your settings and unlink from that service in your Account settings.
- You are responsible for keeping your personal information up to date.
8.2Right to Erase Data.
- You can request that your personal information be deleted. Please note that if you request deletion of your personal information, or if your account is suspended, terminated, or voluntarily closed:
8.2.1We may retain your personal information as necessary for our legitimate business interests, such as prevention of money laundering, fraud detection and prevention, and enhancing safety. For example, if we suspend your Triply Account for fraud or safety reasons, we may retain information from that Triply Account to prevent that Member from opening a new Triply Account in the future.
8.2.2We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, Triply and Triply Payments may keep information for tax, legal reporting, and auditing obligations.
8.2.3Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly visible on Triply, even after your Triply Account is cancelled.
8.2.4Because we take measures to protect data from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.
8.3Data Rectification and or Restriction
- You have every right to personally rectify and or restrict the usage and access to your data.
8.4Data Transfer
- You have every right to request for your data to be transferred or to personally transfer your data.
- Where personal data is transferred outside Kenya, Triply ensures adequate data protection safeguards are in place and further ensures compliance with Kenyan law and applicable international transfer mechanisms
8.5Right to withdraw Consent.
- If the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time
8.6Process of withdrawing consent
- You can withdraw your consent by deleting your account and or sending an Email to info@triply.co requesting to be unsubscribed from the platform.
9How to exercise your right
- If you want to exercise your right to access your data and or erase the said data, feel free to contact us via our website https://triply.co/ , via our email info@triply.co or by calling us on +254 748 666 444.
10Data security and storage
10.1While no organization can guarantee perfect security, we are continuously implementing and updating appropriate organisational, administrative, technical, and physical safeguards and security measures to help protect your information against unlawful or unauthorized access, loss, misuse, destruction, or alteration.
10.2Triply shall ensure that collected information and data is securely stored. All data is securely stored and used strictly for verification and compliance purposes.
10.3Information may be shared with third-party service providers or regulatory authorities only where required for verification, compliance, or by law.
11Cookies
11.1Cookies are small text files that websites place on your computer’s or mobile device’s web browser. They store the content you view and interact with to remember your preferences and analyze how you use online services. This can be content such as your browser type, operating system, URL and IP Addresses among others.
11.2There are 4 types of cookies
11.2.1Required: These help make our website usable by enabling basic functions of the website like access to secure areas of the website and basic navigation. The website cannot function fully and properly without these cookies
11.2.2Preference Cookies: These helps us to understand how you interact with us by collecting and reporting information anonymously
11.2.3Performance Cookies: These enables us to monitor the website’s general performance and reliability to detect errors
11.2.4Marketing Cookies: These are used to track visitors across the website. Its main purpose is to display ads that are relevant and engaging for a specific user.
11.3The applicable laws and regulations state that Triply is able to store the required cookies on your device if they are strictly necessary for the operation of this website. For all the other types of cookies, we need your permission, which we obtain on your first visit to this website. You can at any time change or withdraw your consent.
11.4Cookies can be managed in your settings and or browser by choosing whether to accept or reject them. Kindly note that if you choose to block certain functional cookies, you may not be able to use some features of our website.
12Third party links
12.1Triply may contain links to other websites. If you access third-party platforms via shared quotations or invoices, your data may be subject to those platform’s privacy policies.
12.2Kindly note that Triply is not responsible nor liable for the privacy practices of other websites.
12.3We encourage you to be aware when you leave the website to read the privacy statements of each and every website that collects personal information. This Privacy Policy applies to information collected by Triply Only.
13Breach of obligations
13.1In the event Triply has good reason to believe that you have breached your obligations under the International and Kenyan data protection Laws, Proceeds of Crime and Anti-Money Laundering Act. Triply will review your personal data, communication, and networking to the extent as required to verify such a breach.
14Relationship with Triply’s Terms and Conditions
14.1This Privacy Policy forms part of the Triply Terms & Conditions. In the event of any inconsistency, the Terms & Conditions shall prevail to the extent of the contractual relationship, subject always to applicable data protection laws.
15Changes to this Privacy Policy
15.1The Privacy Statement herein is subject to amendments from time to time in accordance with applicable Law. We recommend that our customers check for any new updates and developments. If we amend these policies, we will post the revised Privacy Policy and update the “Last Updated” date at the top.
15.2In case of material changes, we will also provide you with notice of the modification by email at least Seven ( 7) days before the effective date. If you disagree with the revised Privacy Policy, you can cancel your Account. If you do not cancel your Account before the date the revised Privacy Policy becomes effective, your continued access to or use of the Triply Platform will be subject to the revised Privacy Policy.
16Contact information
- For questions or complaints about this Privacy Policy or Triply’s handling of personal information, you can contact us through our email address, info@triply.com or by calling us on +254 748 666 444.